- Pentera (Burlington, MA)
- …accounts. Lead demos and complex pilots as a hands-on, customer -facing professional. Collaborate with end customers and channel partners to generate and ... have a proven ability to deliver results. We're looking for someone who is customer -focused, driven, and ready to attack the market with energy and precision. Roles… more
- Topsort (Somerville, MA)
- … journey that aligns with company growth objectives. You will: Develop and implement a strategy of excellence in Customer Experience (CX) aligned to the ... getting it done today. What is this role like? Customer Success Lead is the leader and...and strategic commercial guidance. executive fosters ownership of the customer experience across leadership, reduces organizational silos,… more
- TD Bank Group (Lexington, MA)
- …business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether ... saving time & money Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either… more
- Mercury Systems (Andover, MA)
- …B2G website content. Familiarity with marketing automation, analytics, SEO/SEM and experience in product marketing strategy campaign creation. "Full-Time ... who thrives in a fast-paced, innovative environment. Job Responsibilities: Go-to-Market Strategy Leading the development and execution of go-to-market plans for new… more
- Insulet Corporation (Acton, MA)
- …by establishing the path for the design team and influence the product design strategy . You will lead the design process and solutions, mentor designers, ... of diabetes care? Join a mission-driven team working to improve the experience of living with diabetes through thoughtful, human-centered digital design. At Insulet,… more
- Raytheon Technologies (Marlborough, MA)
- …Aerospace Collins Aerospace Resilient Navigation Solutions is looking for a Customer Quality Engineer (CQE) to execute quality initiatives and manage processes ... to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. As...the program teams and supply base. The Mission Assurance Lead (MAL) is responsible for leading a cross product… more
- Jersey Mike's Subs (Methuen, MA)
- …team that consistently provides our customer with great subs and customer experience . A successful candidate will have strong leadership and communication ... good company? Our General Manager must be inspired to lead and motivate by example as our incumbent will...and giving back, and ensure positive experiences for every customer who comes to your store. You will also… more
- Republic Services (Tyngsboro, MA)
- …Overseeing daily shop huddles; fleet walk-arounds; coaching and counseling lead technician and maintenance supervisor(s) on performance and corrective action, ... Root Cause Problem Solving. Effective and professional communications skills. Strong customer service orientation. Ability to anticipate business needs and plan… more
- Metrum Research Group (Boston, MA)
- …Serve as a member of the senior leadership team and contribute to overall company strategy Lead and develop the business development team (including Customer ... Sciences unit, serving as the driving force behind our business development strategy and revenue growth. As the commercial leader, you will spearhead all… more
- TD Bank Group (Boston, MA)
- …business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether ... member or internal Bank partners, while ensuring a positive Customer experience Requires a broad knowledge and...key role in customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities… more
- H&R Block (Arlington, MA)
- …better if you also had Bachelor's degree in accounting or related field Previous experience in a customer service or retail environment Experience working ... improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This...Block Next. This multi-year roadmap focuses on innovation, client experience , and sustainable growth. It is designed to elevate… more
- Ascensus, LLC. (Newton, MA)
- …on understanding of the FuturePlan multi-year strategic growth plan, market segmentation, customer behavior and competitive landscape. Lead and drive results by ... business with targeted clients through marketing. We're looking for a customer -obsessed, nimble, digital-first marketer, expert in Retirement, who is comfortable… more
- Cognizant Technology Solutions (Boston, MA)
- …only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery. ... Role: *Developing and implementing strategy for the program team, including developing a robust...marketing and communications team to increase awareness of programs * Lead the proposal responses by engaging with various service… more
- Staples, Inc. (Saugus, MA)
- …: Able to work a flexible schedule based on the store's needs Strong customer service experience Demonstrated ability to engage and speak to customers and ... Job Description Sales Specialists provide exceptional customer service in helping our customers find a...And many more benefits Compensation based on qualifications and experience Play an active role in helping both your… more
- Re:Build Manufacturing (Boston, MA)
- …looking for We are seeking a General Manager with deep early product development experience to launch a suite of innovative AI applications to market. Reporting to ... of new AI-powered SaaS products. They will build the strategy and the team from the ground up, with...companies. They will iterate quickly through proof-of-concept deliveries and customer testing to find product market fit. As the… more
- Topsort (Somerville, MA)
- …with product, support, and engineering to resolve issues and improve the client experience . Prepare and lead QBRs, performance reviews, and product optimization ... in client-facing roles, ideally in account management, consulting, or customer success. Proven experience working with large...can interpret product data and turn it into client strategy . Experience working in or with fast-paced… more
- Purple Carrot (Needham, MA)
- …our efforts to inspire people to eat more plants! As the Senior Product Manager, Customer Journey, you will own the end-to-end experience across the customer ... teams across Marketing, Technology, Design, Data, and CX to lead the product strategy , define success, and...journey across channels and devices. Build toward a cohesive experience across Web, iOS, and Android platforms. Customer… more
- Centerfield (Boston, MA)
- Hi, We're Centerfield. Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for ... by a variety of factors, including location, cost of living, job-related skills, experience , and relevant education or training. The final offer may vary based on… more
- Draper (Cambridge, MA)
- …technology offerings and open new business areas based on program and technical experience . Analyze Draper strategy and work with management to build capability ... Draper has the workforce it needs to meet its customer needs both now and in the future. Group...members. Convey relevant information from management to group members. Lead , mentor, build depth in their area of expertise,… more
- Klaviyo (Boston, MA)
- …Company lead for crisis and change management communications Channels & Content Lead the strategy , planning and production of all company-wide events. Owning ... looking for a strategic Director of Internal Communications to lead a high-performing team responsible for informing, inspiring, and...inform and improve engagement through our content and channel strategy Who You Are: 15+ years of experience… more
