- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Agiliti Health (Warwick, RI)
- The Customer Service Coordinator is responsible for the delivery and pick-up of medical equipment and supervision of individuals who perform these services. ... as subject matter expert in equipment processing, inspection and in-servicing. The Customer Service Coordinator provides training and supports key daily office… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Bellingham, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Insight Global (Norwood, MA)
- Job Description Insight Global is hiring a Customer Service Specialist for a medical device client based out of Norwood, MA. This role is the primary point of ... -Bachelor's degree in Business or related field (preferred) 5+ years of customer service experience in a manufacturing environment -Proficiency in Microsoft… more
- Prysmian (Taunton, MA)
- …implement a unified quality strategy across all plants. + Align quality goals with corporate objectives and customer expectations. + Lead cross-functional ... relevant quality standards. + Ensure all plants comply with regulatory, customer , and internal quality requirements. + Lead audits (internal, customer… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Insight Global (Norwood, MA)
- …responsible for performing product inspections and qualifications to ensure top-tier product quality , on-time delivery, and customer satisfaction. The role also ... policy /. Skills and Requirements -3+ years of product quality inspection experience in a manufacturing environment; ISO 13485 knowledge… more
- UKG (Providence, RI)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- National Safety Council (Worcester, MA)
- …Microsoft Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining… more
- Fallon Health (Worcester, MA)
- …to inbound call center. Handles calls from providers and members with excellent customer service . + Assist FCHP providers, members and/or their recognized ... among the nation's top health plans for member experience, service , and clinical quality . We believe our...and handle calls appropriately with a focus toward excellent customer service . In addition, the Service… more
- Mavis Tires & Brakes at Discount Prices (Lincoln, RI)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Otis Elevator Company (Canton, MA)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Agiliti Health (Marlborough, MA)
- …license. Must have a safe driving record based on Agiliti policies. + Have customer service experience. Prior work experience in hospital setting is helpful. + ... Location:** Marlborough MA Branch **Additional Locations (if applicable):** **Job Title:** Customer Service Technician I **Company:** Agiliti **Location City:**… more
- Enviri Corporation (Providence, RI)
- …compliance measures to ensure operational efficiency and regulatory adherence at their service center. Customer Experience Management . Supports sales department ... responses to inquiries. . Collaborates with commercial to maintain and monitor existing customer relationships within their service center. . Drives superior … more
- MRC Global (Bellingham, MA)
- …The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting ... internal MRC Global departments to set up and maintainaccurate customer files (profiles). + Maintain and approve quality...+ Any combination of two or more years in customer service , inside sales, and/or warehouse services… more
- Highmark Health (Providence, RI)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Monro Muffler/Brake (Woonsocket, RI)
- …establishing facts to + make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills with ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Eaton Corporation (Franklin, MA)
- …is powering the future of Power Distribution through real world application and customer service . **It's** **time to make connections, get energized, and power ... set of responsibilities. + **Global Perspectives:** Diverse work locations and comprehensive customer portfolios are a required part of the adventure, enhancing your… more
- Stryker (Taunton, MA)
- …etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships + Work ... **Associate Field Service Representative - Transport** As an Associate Field...basic electronic and mechanical aptitude. + Perform all required quality control checks and preventative maintenance, global hold repairs,… more