- CVS Health (Woonsocket, RI)
- … Digital product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role ... of Customer insights for Experiences across the Digital enterprise. The Manager , Digital ...+ 3+ years experience with Voice of Customer , Pharmacy, Research, and/or Digital . + 2+… more
- Staples (Framingham, MA)
- …of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer ... finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience , growing profitable results in a fun and rewarding… more
- Staples (Framingham, MA)
- **Job Title: Manager , Digital Experience - Print & Marketing** **Work Model: Hybrid, Framingham, MA** **Staples is business to business. You're what binds us ... our team. What you will be doing: As the Manager , Digital Experience for Print...and motivating teams. + Prior experience managing digital content, merchandising, or customer experience… more
- Middlesex Savings (Westborough, MA)
- …fintech + Strong understanding of digital banking platforms, mobile UX/UI, APIs, and customer journey mapping is + Experience working in a community bank is ... **Overview** The Digital Solutions Product Manager is responsible...is responsible for acting as the voice of the customer and developing profitable digital products and… more
- Sharecare (Providence, RI)
- …+ BA/BS degree from an accredited college/university + Minimum 3-year experience in client service of digital advertising campaigns (pharmaceutical ... **Job Description:** Sharecare is the leading digital health company that helps people by providing...Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client facing team member who… more
- Citizens (Johnston, RI)
- Description As a First Line Risk Senior Manager supporting the Treasury Solutions division in Commercial Banking, you will represent the First Line of Defense and ... identify and mitigate potential risks within the Commercial digital and access channels. This role focuses on identifying, assessing, and mitigating technology and… more
- Brink's (Providence, RI)
- …North American footprint (US and Canada) with the goal of enhancing the customer onboarding experience and accelerating revenue generation. The ideal candidate ... a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers...We have a challenging opportunity for a Continuous Improvement Manager . Job Summary: The Capacity Planning Manager … more
- Citizens (Johnston, RI)
- …and impact. + Champion Human-Centered Design and data-driven decision-making to enhance customer experience . + Ensure compliance with banking regulations and ... and collaborative individual to serve as a Senior Product Manager and help drive our Consumer Digital ...level. The ideal candidate will have prior product management experience and knowledge of transfers and money movement in… more
- Staples (Framingham, MA)
- **Associate Manager Digital Experience ** **Work Model: Hybrid, Framingham, MA** **Staples is business to business. You're what binds us together.** Our ... work environment. At Staples, we're searching for an Associate Manager , Digital Experience to join...digital marketing, eCommerce, or a related field managing digital platforms and enhancing customer experience… more
- BJs Wholesale Club (Marlborough, MA)
- …seamless platform implementations and superior end-to-end user flows + Apply a customer -focused approach to define requirements based on customers' needs. + Develop, ... prioritize, and execute on the backlog as the product manager for the Retail Media development pod Qualifications: + 3-5 years of product experience focused on… more
- ISC2 (Providence, RI)
- …Strategy** + Drive experimentation and implementation of AI use cases related to customer experience , reporting, and engagement + Collaborate with the CIO and ... will lead the strategy, governance, and execution of the organization's customer -facing and revenue-generating digital platforms. This role is responsible… more
- Fujifilm (Providence, RI)
- …includes Printshops, CRD's, Graphic Designers, Mail Fulfillment and any other potential Digital Press customer . + Maintains an effective business relationship ... + High school diploma or GED equivalent + Minimum of 5 years' sales experience in Production Toner Digital Printing or Printing Industry. + Ability and… more
- Citizens (Westwood, MA)
- …requests assigned by my manager . Qualifications: + 3-5 years of experience in content marketing, social media management, digital marketing, or ... driving awareness, engagement, and retention. Reporting to the Vice President, Enterprise Content Manager , the Digital Content and Social Partner will: + Oversee… more
- Eaton Corporation (Franklin, MA)
- …or business management from an accredited college or university -Two years of experience in a customer facing integration or engineering leadership role. ... ESS division is currently seeking a Team Leader - Digital Integration Solutions - Northeast. The expected annual salary...I-485 job portability, etc. Preferred Qualifications: -Five years of experience in a customer facing integration or… more
- System One (Providence, RI)
- …tools (eg, Adobe Analytics, Google Analytics). + Proficiency in Adobe Experience Manager + Strong analytical, problem-solving, and communication skills. ... or equivalent experience . + 6+ years of experience in a digital marketing role with...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One,… more
- Cengage Group (Providence, RI)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team &… more
- Cengage Group (Providence, RI)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or...goal achievement + Record of leading change effectively + Experience with eLearning and online homework digital … more
- UKG (Providence, RI)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....our product offering * Bachelor's degree or equivalent practical experience . * Experience in digital … more
- PagerDuty (Providence, RI)
- …build a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Chat Experience ** PagerDuty is seeking a Principal Product ... Manager to lead Chat Experience across Slack and Microsoft Teams. In this role,...intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality **Basic… more
- CVS Health (Woonsocket, RI)
- …An aptitude for using data and insights to inform strategy, a passion for the customer experience , and bringing easy-to-use solutions to life is essential to the ... heart, each and every day. **Position Summary** The Senior Manager , Omnichannel Pharmacy Experience , will be responsible...executing our omnichannel pharmacy strategy as it relates to digital order journey, customer tools and education,… more