- allego (Waltham, MA)
- Overview: You will lead the award-winning Customer Support team that is responsible for providing the world-class support our global clients expect from ... a team of 3 direct and 3 indirect reports responsible for providing ongoing customer support and maintenance services + Ensure Customer Support staffing… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - ... and various other customer service requests. 10% + Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. 5% +… more
- Amazon (Westborough, MA)
- …Leads, Systems Engineering, Deployment Engineering, Software Development, and Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics and we will give you the tools and support you need to invent with us in ways...is seeking a talented and motivated Solutions Technical Program Manager (Solutions TPM) who will be part of the… more
- Amazon (Westborough, MA)
- …Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the Sortation...to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will… more
- Parker Hannifin Corporation (Hollis, NH)
- Customer Service Manager Location : HOLLIS,...and support the Division's strategic initiatives. The Customer Service Manager will engage the ... Search Results Job Description Apply Now > Save JobJob Saved The Customer Service Manager is responsible for management of customer service operations within… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... all customers, distributors and international affiliates; The role will support all aspects of technical, and non-technical customer... warranties and contracts; depending on the size and customer base customer service manager … more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about ... our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose,...you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...risk and litigation claims stemming from warranty issues and support the division with SR reporting to division leadership.… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...Effectively collaborate & communicate with internal teams (Sales, Product, Support , etc.) to ensure customer requirements are… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- … Lifecycle Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives focused on driving customer ... resource groups, and caring leaders value every voice and support you in doing the best work of your...you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our… more
- ServiceNow, Inc. (Waltham, MA)
- …the world work better for everyone. **What you get to do in this role:** The Customer Success Manager (CSM) is the primary point of contact / orchestration lead ... customer success, such as with Sales, Product and Support teams to resolve issues and mitigate risks +...and lead period reviews to track success metrics alongside Customer Impact Plan (CIP) + Support high… more
- Hannaford (Nashua, NH)
- …associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and ... responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and… more
- Acosta Group (Marlborough, MA)
- …sales and building strong customer relationships? Join our team as a Senior Customer Manager , where you'll play a key role in delivering our clients' ... and indirect customers. + **Data-Driven Selling:** Leverage data and insights to support your sales strategies and influence customer decisions. +… more
- Amazon (Westborough, MA)
- …organizational change management, and communication skills to align a broad range of support initiatives for the customer . You will own and drive execution ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Amazon (Westborough, MA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Westborough, MA)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations, engineering, product,… more
- CVS Health (Wellesley, MA)
- …heart, each and every day. CVS Media Exchange is hiring a Solutions Enablement and Support Senior Manager . This role will report to the Lead Director, Ad Tech ... consumers, and convert CVS consumers to shoppers. The Senior Manager will be responsible for building out our client... will be responsible for building out our client support program for CMX self-service offerings with a focus… more
- IQVIA (Northborough, MA)
- …connectivity is not permitted. **Preferred Qualifications:** + Previous experience in Patient Support Services (Hub) + Previous Customer Service experience in ... **Position Summary:** AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager ! Responsibilities will vary by program and its lifecycle. Care Manager 's… more
- Walgreens (Holden, MA)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Worcester, MA)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more