- Thorntons LLC (Champaign, IL)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Kinseth Hospitality Companies (Champaign, IL)
- …at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... up calls in a efficient, warm and friendly manner. + Ensures guest safety by following established security procedures including fire/tornado procedures, key… more
- Kinseth Hospitality Companies (Champaign, IL)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns....problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an… more
- Thorntons LLC (Champaign, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- Thorntons LLC (Champaign, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more
- Kinseth Hospitality Companies (Champaign, IL)
- …services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. ESSENTIAL DUTIES ... Other duties may be assigned. + Makes solicitation and service calls in person, through mail/email, and by telephone...records sales calls and activities as required. + Monitors guest satisfaction through follow-up surveys, thank you cards and… more