- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- LogixHealth (Bedford, MA)
- …according to company standards + Retrieve voice messages from mail box and return patient calls within 24 hours; research inquiry if needed + Respond to patient ... provide appropriate information and route the request to the proper person + Provide patient with their claim balance as requested + Update patient 's insurance… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . The Patient Service Representative is supporting the GI Call ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title: Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours ... the remote option will be 2-3 times a week. Patient Experience Representative ( call center ) - Dental 1. Customer Service a. Demonstrates positive and… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Fenway Health (Boston, MA)
- …+ Promote, facilitate, and provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center staff with escalation calls ... Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119)...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more
- Children's Hospital Boston (Boston, MA)
- …front desk (check in/out, collecting co-payments, etc.) and covering as needed for the call center . + Greeting and directing patients, families and visitors. + ... 74155BRJob Posting Title: Patient Experience Representative I (Otolaryngology)Department:Otolaryngology and... and staff schedules. + Provide cross-coverage in department call center , answering incoming calls, scheduling appointments… more
- Beth Israel Lahey Health (Burlington, MA)
- …is respected and patient safety is preserved. **Job Description:** **The Patient Access Representative role is now eligible for a** **$1,000 sign ... Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and… more
- Children's Hospital Boston (Boston, MA)
- 74147BRJob Posting Title: Patient Experience Representative I ( Patient Access, 40 hrs/wk, Days)Department:Ambulatory ... may vary between 7:00a - 7:00p. 100% onsite. The Patient Experience Representative I will be responsible...+ May be required to rotate in departments with call centers. + Patient Registration/Admissions/Discharge: + May… more
- Children's Hospital Boston (Boston, MA)
- 72872BRJob Posting Title: Patient Experience Representative (Waltham) 4:00pm-8:00pmDepartment: Patient ... helps with IV medication administration for multiple specialties throughout BCH. Patient Experience Representative 1. Customer Service administrative a.… more
- Fenway Health (Boston, MA)
- Call Center Triage Nurse (RN) - Hybrid Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Nursing Job Type Full-time Description Under ... and as a member of the care team, the Call Center Triage Nurse will be responsible...and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls +… more
- Atrius Health (Boston, MA)
- …8:00a- 4:30p Monday- Friday totaling at 40 hrs. per week.**This location is a call center -based position offering a remote schedule after training is complete, ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. *__* *_SKILLS_ * Able to communicate in a… more
- Beth Israel Lahey Health (Burlington, MA)
- …**Essential Responsibilities:** + Coordinates sufficient staffing levels in the appointment office call center for all hours of operations. + Works department ... be the first face of the organization when a patient visits and can have a dramatic impact on...not only themselves, but also for the staff of call center . + Conducts yearly performance evaluations.… more
- Beth Israel Lahey Health (Burlington, MA)
- …remote schedules) available. Departments include: Registration and Scheduling (reg and sched), Call Center , Admissions and ED registration. Most positions are ... be the first face of the organization when a patient visits and can have a dramatic impact on...critical role at BILH and Lahey Hospital & Medical Center as the first point of contact with our… more
- TEKsystems (Boston, MA)
- …physicians/providers. * Promotes other BIDMC services and programs when appropriate. Skills: call center , patient service, Customer service Top Skills ... Details: call center , patient service Additional Skills & Qualifications: * Associate's degree required. Bachelor's degree preferred * One year in a hospital… more
- Fresenius Medical Center (Lexington, MA)
- …to address local business needs. + Provides general direction and oversight of patient admissions call center operations nationally pertaining to the ... appropriate local placement services. Designs and develops policies and procedures for call center and admissions staff providing general oversight for the… more
- Fresenius Medical Center (Waltham, MA)
- …financial and clinical information through contact and/or interview with the referral provider, patient or patient representative to complete the admissions ... be able to work overtime when required. + Interviews patient , patient 's representative , or referral...data to determine eligibility for admission. + Utilizes appropriate call tracking and admissions program systems applications to ensure… more
- Fresenius Medical Center (Boston, MA)
- …and 2022 America's 'Most Loved Workplaces' by Newsweek + NO Overnight, Sunday or on- call shifts. + Major holidays off! (Thanksgiving, Christmas and New Years Days) + ... Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance… more
- Fresenius Medical Center (Chelmsford, MA)
- …'Most Loved Workplaces' by Newsweek + Outpatient offers NO: Overnight, Sunday or on- call shifts, major holidays off + **No prior healthcare experience required, on ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fresenius Medical Center (Medford, MA)
- …2022 America's 'Most Loved Workplaces' by Newsweek + **_MWF only no weekends no call ._** + Major holidays off! (Thanksgiving, Christmas and New Years Days) + **No ... state, and federal agencies. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** Provides patient care under the direct supervision of Hemodialysis Registered Nurse… more