- Ryder System (Taunton, MA)
- …Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **We are immediately hiring a Customer Service Operations Lead in ... Schedule: Tuesday-Saturday 07:00 am - 03:30 pm (Must be flexible) **Summary** The Customer Service Operations Lead is responsible for assisting the… more
- Boston Public Schools (Boston, MA)
- The BPSDOT Customer Service Team Lead ... for the department and working closely with the Operations team. The TL will be responsible for assisting ... will act as the primary liaison between CSRs and Operations . The TL will also work closely with the...Email Your Name Your Email Send me a copy Customer Service Team Lead - SY24-25… more
- JPMorgan Chase (Boston, MA)
- …by providing education and advice tailored to suit their financial needs. As a Lead Associate - Operations in Branch Banking, you support the Branch Manager ... years of branch banking experience **Training requirement** + Successful completion of the Lead Associate Operations training program is a pre-requisite to be… more
- Amazon (Boston, MA)
- Description Business Ops Lead , Partners Responsible for Sales Operations , Business Intelligence, and Business financial analysis within the Worldwide Public ... in customer financial modeling, reporting, forecasting, data quality and operations support. The selected candidate will assist in the formalization of the… more
- TD Bank (Boston, MA)
- …areas of focus will include supporting compliance testing. In addition, the Business Lead may work across the team supporting other initiatives where capacity is ... needed from time to time. The Wealth Operations Business Mgmt. Specialist also manages a diverse portfolio...+ Works autonomously and accountable for acting as a lead within a specialized business management function and may… more
- Ford Motor Company (Boston, MA)
- …+ Optimizing Processes: + Deliver best-practice business processes for SaaS and service offerings encompassing sales, onboarding, and customer experience. + ... a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of...those vehicles provide. **In this position ** The Revenue Operations Manager, NA needs to have a good understanding… more
- Price Chopper (Hopkinton, MA)
- …Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service . Responsible for overseeing the entire Front End operation ... and the parking lot and sidewalk area of store operations . Ensures all front end policies and procedures are...procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all… more
- State of Massachusetts (Quincy, MA)
- …warehouse, department of corrections and others to ensure excellent customer service . *Leadership and Team Management*: Lead , motivate, and develop a large ... *Position Summary* The Manager of RMV Vehicle Service Operations is a visionary and...trends and best practices to drive improvements in processes. * Customer Service *: Establish, track and monitor, report… more
- Bright Horizons (Newton, MA)
- …mentor individuals and teams to continually raise performance and achieve excellent customer service . + Excellent communication skills (both written and verbal). ... **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the ... Engage cross functional colleagues (ie, business partners, CX partners, operations , technology, compliance) to ensure business objective alignment, throughout. +… more
- Philips (Cambridge, MA)
- …work with sales, local service and back-office operations teams + Lead meetings between Philips and the customer + Establish balanced Planned Maintenance ... **Multi-vendor Service Operations Specialist** As a Multivendor...and Pivot Tables + Understanding of database creation + Customer Service oriented with the ability to… more
- The Salvation Army (Dorchester, MA)
- Overview Membership Service Lead responsibilities include selling and/or verifying memberships through POS system, providing information, and answering questions ... programs. This position assumes a leadership role for the Customer Service Associate role and takes on...+ Assist with daily reconciliations. + Adhere to RJKCCC operations as well as all policy procedures as adopted… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Merck (Boston, MA)
- …with RCQM. The role requires the ability to properly oversee and/or lead local quality operations to implement local/regional/global processes/procedures, to ... with company requirements and regulations are delivered and sustained. The Sr CCQM Lead supports large to medium size country/cluster clinical trial operations … more
- IQVIA (Boston, MA)
- …Practices and applicable regulatory guidelines. + Excellent communication, interpersonal, customer service , and teamwork skills. + Excellent organizational ... customer and IQVIA management to manage and meet contractual obligations ** Service Management:** + Meet with Data Operations Coordinator (DOC) and/or Data… more
- Gap Inc. (Braintree, MA)
- …for driving profitable sales growth through all aspects of the store including; customer and product operations , merchandising, and talent development. You are ... to drive store sales and deliver results through a customer centric mindset. + Recruit, hire and develop highly...action plans to maximize efficiencies and productivity. + Perform Service Leader duties. + Ensure consistent execution of standard… more
- The MITRE Corporation (Hanscom AFB, MA)
- …knowledge to advance integrated enterprise operations within AFLCMC/HBB Flight Operations Portfolio. Lead the technical effort to integrate Kessel Run's ... Summary: MITRE's Responsive Operational Planning Department in the Air Operations Division of the Air & Space Forces Center...+ Build and sustain a trusted relationship with the customer and key stakeholders. + Lead technical… more
- J&J Family of Companies (Boston, MA)
- CAR-T Cell Therapy Experience Lead - Southcentral - 2406189196W **Description** Johnson & Johnson is recruiting for a CAR-T Cell Therapy Experience Lead (CTEL) ... At Janssen Oncology, we are raising the bar on customer experience in the pharmaceutical industry. Our account management...individuals in their care. The CAR-T Cell Therapy Experience Lead is a member of this account management team,… more
- BJs Wholesale Club (Dedham, MA)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops...membership programs and initiatives as well as front line operations . The FEL is responsible for monitoring, driving and… more
- Beth Israel Lahey Health (Westwood, MA)
- …improving workflows. Results may impact the operations of one or more departments. 8. ** Customer Service :** Ability to provide a high level of customer ... knowledge and authority to provide the highest level of service to our patients. 2. Oversees daily operations...on all job related functions. Provides training to develop customer service and problem-solving skills. 6. Participates… more