- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Medford, MA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Bank of America (Boston, MA)
- …risk and create mitigation strategies. **LOB Job Description:** This role will support Emerging Risk Fraud Strategies primarily in Digital products; ... Consumer Product Strategy Analyst III- Digital Fraud Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New… more
- Bank of America (Boston, MA)
- Consumer Product Strategy Analyst III - Fraud Detection Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Citizens (Boston, MA)
- …responsible for designing, enhancing, and performing credible challenge to Citizen's fraud processes, procedures, and supporting documentation. The Senior ... Description As the Senior Oversight Manager supporting the Non-Financial Risk Management...risk within the organization. This includes the performance of fraud risk assessments, management of issues and findings, development… more
- RELX INC (Cambridge, MA)
- Senior Commercial Manager-Nurse Readiness Do you have an understanding of nursing markets in North America? Do have experience focusing on providers and other ... the Role Reporting to the Commercial Director Nurse Readiness, you'll support the objectives and implementation of commercial go-to-market strategies. Specifically,… more
- M&T Bank (Woburn, MA)
- …outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and ... through the bank's retail sales process to provide proactive sales solutions through customer outreach for basic and complex customer needs. Specializes in our… more
- Bank of America (Boston, MA)
- …coordination of the production of product performance reports and updates for senior management + Support biometrics capability enhancements and strategy design. ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Bank of America (Boston, MA)
- … and non- fraud products supporting adhoc report and analytical requests to support fraud and claims LOBs. The candidate will coordinate the production of ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Beth Israel Lahey Health (Burlington, MA)
- …into allegations of billing fraud or abuse, as necessary. Provides support for projects in which Senior Leadership is involved. 15. Proactively ... making a difference in people's lives.** Under the managerial oversight of the Senior Manager, the Revenue Performance Analyst serves as a primary point of contact… more
- RELX INC (Cambridge, MA)
- …align messaging, and effectively deliver business reviews and other presentations to customer senior leadership. + Demonstrating proficiency in all aspects of ... a portfolio of complex projects and programs concurrently for key customer accounts. This may involve multiple Project Managers, cross-functional teams, and… more
- Beth Israel Lahey Health (Burlington, MA)
- …investigations into allegations of billing fraud or abuse, as necessary. Provides support for projects in which Senior Leadership is involved. 10. Conduct ... a difference in people's lives.** Under the managerial oversight of the Director, Senior Manager, or Manager of Revenue Cycle, the Revenue Cycle Analyst serves as… more
- State of Massachusetts (Boston, MA)
- …the Commonwealth's Paid Family & Medical Leave program that provides income support to Massachusetts workers and their families during significant life events while ... recommending system modifications and enhancements to automated system processes to support Agile methodologies of system build. * Participate in user testing… more
- Citizens (Boston, MA)
- Description The Senior Manager of Non-Financial Risk Management Oversight is responsible for the independent oversight, review and effective challenge and risk ... position constitutes a key component within a team of skilled, engaged and customer -focused colleagues with a broad span of responsibilities. The role will require… more
- Lincoln Financial Group (Boston, MA)
- …progressively more complex P&L analyses to applicable internal stakeholders + Provides support to peers and may present/interact with senior management, internal ... external stakeholders (including Lincoln Financial Distributors RPS wholesalers), and customer prospects to effectively represent Lincoln's suite of retirement… more
- Bank of America (Boston, MA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... design, build, and implement a new program to identify unusual or unexpected customer activity through their interaction with customers in the Consumer FLU. These… more
- Lincoln Financial Group (Boston, MA)
- …You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact Center and ... support multiple contact centers and technologies. Performs complex system...centers, include strategies, technologies, KPI's to proactively enhance the customer experience. Experience must include: 5 years utilize Genesys… more