- Amazon (Seattle, WA)
- Description The Device, Digital & Alexa Support (D2AS) team seeks a Data Scientist to drive customer service experience improvements. In this role, you ... will: - Lead modeling projects to enhance customer service experience. - Develop data...customer experience. Basic Qualifications - 2+ years of data scientist experience - 3+ years of… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Data Scientist to architect and lead Amazon Customer Service 's (ACS) measurement and evaluation strategy for ... customer interaction patterns to identify optimization opportunities across self- service channels * Guide strategic decisions through data -driven insights… more
- Amazon (Seattle, WA)
- Description The Data Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on the research, design, and ... development of LLM-based chatbots and conversational AI systems for customer service applications. 2. Implement state-of-the-art NLP...R, SAS, Matlab, etc.) experience - 5+ years of data scientist experience - Experience with unstructured… more
- Amazon (Seattle, WA)
- …that can eventually scale to self service tools. Key job responsibilities As a Data Scientist III at Amazon Devices, you will play a crucial role in shaping ... team within Amazon Devices is seeking an experienced Senior Data Scientist to lead the development and...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- …experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be ... modern solutions for never-before-solved problems. Key job responsibilities As a Senior Data Scientist , you will- - Collaborate with AI/ML scientists, engineers,… more
- Amazon (Seattle, WA)
- …to improve the customer experience and support driver needs. The Applied Scientist will work closely with technology and product teams to solve business and ... Description We are looking for an Applied Scientist that will develop scientific algorithms, and deploy Large Language Model (LLM) solutions… more
- Amazon (Seattle, WA)
- …and it's a big part of our heritage. AWS is looking for a Generative AI Data Scientist , who will be the Subject Matter Expert (SME) for helping customers in ... we can't achieve. Basic Qualifications - 5+ years of Data Scientist or Machine Learning Solutions Architect...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- …millions of returned products through the reverse supply chain. We're seeking a data scientist who blends advanced machine learning expertise with a genuine ... R, SAS, Matlab, etc.) experience - 4+ years of data scientist experience - 4+ years of...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Bellevue, WA)
- …and customs & trade operations. We are seeking an experienced and talented data scientist passionate about applying science and machine learning techniques to ... software (eg R, SAS, Matlab, etc.) experience - 4+ years of data scientist experience - Experience with statistical models eg multinomial… more
- Amazon (Seattle, WA)
- …clicks and break fresh ground in product and technical innovations every day! **As a Senior Data Scientist on this team you will:** - Lead Data Science ... R, SAS, Matlab, etc.) experience - 4+ years of data scientist experience - Bachelor's degree -...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- Description Amazon revolutionized customer service , now we are changing what customers expect from technical support. Device, Digital and Alexa Support (D2AS) is ... responsible for the Customer Service operations and solutions for all...Amazon Music and Prime Video. We're seeking an Applied Scientist to develop AI solutions leveraging Large Language Models… more
- Amazon (Seattle, WA)
- …and innovate science capabilities for efficiency and scale. We are looking for a data scientist to grow their skills in the entire machine learning lifecycle. ... internal science community. Basic Qualifications - 2+ years of data scientist experience - 3+ years of...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Walmart (Bellevue, WA)
- …the development and application of GenAI and data science capabilities to optimize customer service experiences at Walmart. As a subject matter expert in AI ... technical leadership role that will shape the future of customer service at the Walmart scale? If...be interested in this opportunity. The Senior Distinguished I, Data Scientist is a visionary leader who… more
- Amazon (Seattle, WA)
- …day in the life A typical day for a Principal Applied Scientist in the Customer Service Data and AI team involves a combination of gaining business ... Vision, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies. As an… more
- Amazon (Seattle, WA)
- …love to talk to you! A day in the life A typical day for an Applied Scientist in the Customer Service science team involves a combination of gaining business ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Seattle, WA)
- …model near one of our US Amazon offices. Basic Qualifications - 2+ years of data scientist or similar role involving data extraction, analysis, statistical ... science, engineering, and product teams to understand the role data plays in developing models that meet customer...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- …To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust ... every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos,...systemic defects to prevent future issues. As an Applied Scientist , your role is pivotal in leveraging advanced Artificial… more
- Amazon (Seattle, WA)
- Description Do you want to transform millions of customer 's experience of interacting with AWS products using artificial intelligence and machine learning? Do you ... that help AWS grow? The AWS Product Analytics and Data Science (PANDAS) team is at the forefront of...to AWS product teams and transform their product and customer experience. You will work cross-functionally, typically collaborating with… more
- Microsoft Corporation (Redmond, WA)
- …solutions for our customers through foundational services. We are looking for a ** Data Scientist II** to join our International Sovereign Cloud Security ... We want to reshape security and empower every user, customer , and developer with a security cloud that protects...building and deploying solutions with Azure or similar cloud service . Data Science IC3 - The typical… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... (eg, SQL, Python, R, or equivalent) - Experience as a data /research scientist , statistician or quantitative analyst in an internet-based company with complex… more