- Amazon (Seattle, WA)
- Description The Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Technology, Self- Service , and Automation team will work ... dialogue quality and style of the conversational model. Key job responsibilities - Lead the research and development of Large Language Model (LLM)-based chatbots and… more
- YMCA of Greater Seattle (Seattle, WA)
- …and completes reports for financial transactions. + Provides guidance/mentoring to Member Engagement team as needed. + Circulates throughout the building to ... an on-site position We have an awesome opportunity for the critical position of Lead Member Engagement Representative. In this role, you will provide our members… more
- Amazon (Seattle, WA)
- Description Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team . This is a unique opportunity to drive ... their growth journey. SCE is a specialized global deal team that engages with commercial and public sector customers...their key cloud technology provider. As a GenAI Deal Lead in SCE, you will be responsible for managing… more
- Amazon (Seattle, WA)
- Description We're Amazon's Customer Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is ... are seeking a customer-focused Director of Software Development to lead the vision and development of innovative self- service...immediate impact to our customers. Key job responsibilities * Lead a team of software developers &… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service 's (ACS) text-based AI initiatives. In this role, you will spearhead the ... AI-powered tools for Amazon Associates. Key job responsibilities * Lead the development of CS large language model foundations...for conversational AI, you will shape innovations in customer service automation with visibility at the S- Team … more
- University of Washington (Seattle, WA)
- …+ Supervise two full-time professionals, providing guidance and support in communications and engagement initiatives. + Oversee a team of 1-3 student employees ... has an outstanding opportunity for an Associate Director to join their team .** Undergraduate Academic Affairs (UAA) shapes, advances, and stewards a world-class… more
- Capgemini (Seattle, WA)
- … that values collaboration, innovation, and excellence. **JobDescription: Engagement Manager** **Capgemini- Hi-Tech Industry** **Directhiring with benefits** ... About Capgemini: Capgemini is a global leader in consulting, technology services, and digital transformation....**Location:Redmond, WA (PST hours)** **RoleOverview:** As an Engagement Manager at Capgemini, you will be responsible for… more
- Amazon (Seattle, WA)
- …is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you ... to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer ... machine learning (ML) technology, we strive to predict and resolve customer issues through self- service and automation solutions. The CET team leads AI and Large… more
- Amazon (Seattle, WA)
- Description AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in ... developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand...customer's mission objectives and define project goals. You will lead peers, small teams, or groups of teams made… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer ... machine learning (ML) technology, we strive to predict and resolve customer issues through self- service and automation solutions. The CET team leads AI and Large… more
- Amazon (Seattle, WA)
- …Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We are responsible for the end-to-end process of defining, building, ... Ontology, and Natural Language Processing (NLP) to improve customer service associate and customer experiences. As an Ontologist, you... team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement… more
- Amazon (Seattle, WA)
- …Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and ... day for a Principal Applied Scientist in the Customer Service Data and AI team involves a... team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement… more
- Amazon (Seattle, WA)
- …Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We are responsible for the end-to-end process of defining, building, ... complex data challenges. You will analyze our extensive customer service interaction dataset using advanced econometric methods to develop... team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement… more
- Amazon (Seattle, WA)
- …across Amazon's global customer service operations. In this role, you will lead a team of designers to create next-generation experiences, overseeing the ... to be Earth's most customer-centric company. The Amazon Customer Service UX Studio is key to that mission, defining...support. We are seeking a UX Design Manager to lead our team in reimagining the suite… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in customer service in the US and abroad. At Amazon, we drive innovation and customer obsession into everything we ... do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to...owns the technology to support and enhance our Customer Service Operations network through our self- service and… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer ... machine learning (ML) technology, we strive to predict and resolve customer issues through self- service and automation solutions. The CET team leads AI and Large… more
- Amazon (Seattle, WA)
- …* Prepare business reviews for internal and external senior management teams. About the team The Content & App Partner Engagement (CAPE) team manages ... Development Manager, you will be the single threaded Business Development leader responsible for securing and developing strategic partnerships with major media… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into everything we ... do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to...owns the technology to support and enhance our Customer Service Operations network through our Self Service … more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as number one in customer service in the US and abroad. At Amazon, we drive innovation and customer obsession into ... do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to...owns the technology to support and enhance our Customer Service Operations network through our self- service and… more