- Amazon (Seattle, WA)
- Description Amazon is looking for a Sr . Product & Customer Insights Manager to join our Customer Experience and Business Trends team. Our team's ... and improve customer experiences globally. As a Sr . Product & Customer Insights manager...marketing, business development or technology experience - Experience working across functional teams and senior … more
- Amazon (Bellevue, WA)
- …our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience , you will be the end-to-end owner ... degree - 5+ years of program or project management experience - Experience using data and metrics...strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate… more
- Amazon (Seattle, WA)
- …and innovative Sr . Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business model ... Description At Amazon, we're working to create the most customer -centric company on earth. To get there, we need...Language Models to create an ideal secondary language shopping experience . The Sr . Product Manager … more
- REI (Seattle, WA)
- … experience for members and customers across all channels and touchpoints of the customer journey. This Senior Manager will develop a team that works ... **Overview** The Senior Manager , CX Strategy contributes to...leading the vision, strategy, and prioritization of the omni-channel customer experience (CX.) This includes journey design… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the ... future of Artificial Intelligence (AI) through the customer experience lens. Do you want to...efforts, with a focus on the agentic system builder experience ? We're seeking a scientifically-inclined Sr . PMT… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager , ... impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with… more
- Nordstrom (Seattle, WA)
- …for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ... Job Description The Senior Technical Program Manager at Nordstrom...drive innovation and performance as we evolve our core Customer - facing systems to meet the future needs of… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the...business. Key job responsibilities We are looking for a Sr . Product Manager -Technical to own Differentiation for… more
- Amazon (Seattle, WA)
- …Technical program manager positions require that you interact with Product Manager , Customer Experience , other Technical Program Managers and multiple ... with new technology every day. We are hiring a Sr . Technical Program Manager to help us...allows us to bring the most value to our customer . Amazon is looking for an experienced technical program… more
- Amazon (Seattle, WA)
- …GenAI/large language model (LLM) products by building a multi-agent framework to emulate end customer experience . In this role, you will be a core part of ... Description We are searching for a talented Principal Product Manager - Technical (PM-T) to join our team, building...Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external… more
- Amazon (Seattle, WA)
- …major engine of growth for Amazon. BISS is looking for a Senior Product Manager to transform buying and selling experience across our B2B Medical & Safety ... or integrate existing features for a more cohesive end-to-end customer experience . ○ Influence technical priorities and... Experience owning/driving roadmap strategy and definition - Experience working across functional teams and senior … more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for...to help customers discover the right products. As the Senior Manager - PMT for SCX, you… more
- Amazon (Seattle, WA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Amazon (Bellevue, WA)
- …Working with team members on design approaches and career development - Working with product manager on customer experience and scalability - Dive deep into ... in the world. We're looking for a Software Development Manager for the Same Day Delivery Experience ... in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features,… more
- Amazon (Seattle, WA)
- …industries. Unlock your career potential. We are seeking a dynamic Sr . Program Manager to lead Customer Experience within AB Flywheel Inputs (ABFI). This ... pricing, and availability. Key job responsibilities * Design and implement a customer experience triage mechanism to identify and address critical buying… more
- Amazon (Seattle, WA)
- … Manager II, Operations Integration. Be at the heart of how CXO ( Customer Experience Operations) evolves across 540+ locations . In this high-impact role, ... Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of… more
- Amazon (Seattle, WA)
- …& Software Our goals include providing the best vendor experience , a rewarding Customer Success Manager experience , and ultimately to enhance the ... an immediate impact on customers and businesses? As a Customer Success Manager with BEATS-Amazon Vendor Services,...and plans across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Seattle, WA)
- …looking for a strong Sr . program manager to re-shape next level customer experience on our stores. We expect the leader to design and implement policies, ... solutions * Set up mechanisms to track performance of customer returns metrics and goals, identify trends, measure the...senior leadership - 2+ years of data analysis experience - 2+ years of leading large complex programs… more
- SpaceX (Redmond, WA)
- Sr . Manager , Starlink Customer ...BASIC QUALIFICATIONS: + Bachelor's degree with 7+ years of experience in customer operations, support, or service, ... the ultimate goal of enabling human life on Mars. SR . MANAGER , STARLINK CUSTOMER SUCCESS...lieu of a degree. + 3+ years of leadership experience managing teams in customer operations, success,… more
- Amazon (Seattle, WA)
- …200 territories and 30+ languages. We are looking for an experienced talented Sr . Technical Program Manager to lead automated outbound marketing platform which ... and interact with video around the world. Prime Video's Customer Relationship Marketing Technology (CRMT) org mission is to...key role in an incredibly fast-growing business. As a Sr . Technical Program Manager , you will partner… more