- Amazon (Arlington, VA)
- …in account management, sales, marketing, buying, supply chain management, transportation, procurement, customer service , or consulting 3 + years in related ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Journeyman** **Tier 3 Service Desk Engineer** to ... in the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of three...mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and resolve issues with… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …| 6 Experience using an endpoint management tool to provide remote support | Required | 3 Strong Customer Service Skills | Required | 3 Experience ... incident management system + Provide a high level of customer service to end users daily +...including problem recognition, research, isolation, resolution, and follow-up steps. 3 . Supervises help desk operation and is a focal… more
- Office of the Chief of the National Guard Bureau (Arlington, VA)
- …outside of own team to organize planning sessions that elicit ideas for improving customer service and support. ( 3 ) Oral Communication - Expresses ... to ensure that the quality of work meets acceptable work standards. (2) Customer Service - Works with clients and customers (that is, any individuals who use… more
- Highmark Health (Annapolis, MD)
- …or Business Process Analyst role or experience in a related operational area (eg claims, billing, customer service , etc.) **Preferred** + 3 - 5 years in the ... experienced employees. + Other duties as assigned. **Preferred** + 3 - 5 years in the Health Insurance Industry...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- (ISC)2 (Alexandria, VA)
- …Salesforce) Education and Work Experience * High School diploma or GED required * Minimum 3 years of customer service experience in a call center environment ... this in mind, the CEA must be passionate about customer experience and providing world-class service to...at the HQ location in Alexandria, VA. 2 to 3 times a week with telework occurring during the… more
- Orion Consortium (Annapolis Junction, MD)
- … Delivery Management: + Oversee the end-to-end delivery and operational management of customer -facing enterprise IT services. + Ensure service levels meet or ... Strategic Planning and Execution: + Develop and implement strategies to optimize service delivery, enhance efficiency, and improve customer satisfaction. +… more
- Amazon (Arlington, VA)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... and have the ability to thrive in a fast-paced, customer -centric and ever changing Customer Service...efforts, and set milestones to drive successful program delivery 3 . Communicate program status, risk and mitigation plans, and… more
- Northrop Grumman (Linthicum, MD)
- …and training specifically focused on NG leadership principles, company history, customer /stakeholder engagement, product and service overview, and core job ... Defense Instruction 1322.29. The NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual… more
- American Bankers Association (Washington, DC)
- …_!_ **Job Description:** The position is responsible for providing excellent expert (Tier 3 ) customer service to ABA's internal and external customers ... Associates Degree. + 6-8 years working in a leadership role within a customer service team is required. + Contact center experience required. + Experience with… more
- Suburban Propane (Waldorf, MD)
- …. **Qualifications** + Minimum of 3 years of experience in a customer service role + Minimum of a High School diploma or GED ... **Overview** We are currently looking for a Customer Service Representative to play a...natural gas and electricity in deregulated markets. With over 3 ,000 employees and as the 3 rd… more
- Service Source (Alexandria, VA)
- …CAC representatives are intended to be the initial points of contact for all customer service requests. These may include general customer assistance, ... joint use pre- function area. + Responsible for receiving customer service requests via phone, walk-up, or...for dollar on a generous percentage matching up to 3 % of your contribution + Tax advantages through Flexible… more
- CACI International (Washington, DC)
- …Type of Travel: None * * * **The Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS ... Network Engineer- Tier 3 - Intelligence Community Job Category: Information Technology Time...Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities… more
- PDS Defense (Annapolis, MD)
- …7 365 Operation Center which requires working some weekends and holidays. * Strong Customer Service skills * EFFICIENT AT MULTITASKING. THIS INCLUDES TAKING ON ... **IT/Technical** **Tech-Support 3 ** Annapolis, MD Posted: 9/5/2024 Job Description Job...Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving… more
- M. C. Dean (Silver Spring, MD)
- **Lighting Technician 3 - Silver Spring, MD** ID **12495** Location **Silver Spring, MD** Apply Now ... (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=12495) **Lighting Technician 3 - Silver Spring, MD** The selected candidate will… more
- M. C. Dean (Washington, DC)
- …(https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=12354) In the role of **Fire Alarm Service Technician 3 ** implies a high ... **Fire Alarm Technician 3 - Washington, DC Metro Region** ID **12354** Location...system functionality. + .Demonstrate a commitment to safety, quality service delivery, and customer satisfaction in all… more
- CACI International (Washington, DC)
- …+ Problem analysis and problem solving + Attention to detail and accuracy. + Customer Service oriented + Adaptability + Ability to work independently within a ... Travel Required: None Type of Travel: None * * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS… more
- M. C. Dean (Washington, DC)
- **Fire Suppression Technician 3 - Washington, DC Metro Region** ID **12393** Location **Washington, DC** Apply Now ... (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=12393) + The role of **Fire Suppression Systems Technician 3 ** implies a high level of expertise and proficiency… more
- M. C. Dean (Washington, DC)
- …maintenance service to equipment under contract as scheduled. + Customer contact and interface. + Communicate availability status to corporate office. + ... **UPS Technician 3 - DC Metro Region** ID **9320** Location...preventive maintenance and equipment testing as well as emergency service calls at high profile government, institutional and commercial… more
- M. C. Dean (Washington, DC)
- **Electrical Maintenance Technician 3 - DC Metro Region** ID **11221** Location **Washington Metro Area- MD/VA/DC** Apply Now ... on MOPs, manufacture's literature, and industry best practices to perform tasks. 3 . Utilizes safe working practices; can apply lockout/tagout, MSDS, applies good… more