- Burlington (Waldorf, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...You will be able to distill business objectives in service of developing and executing deal structures that maximize… more
- Amazon (Columbia, MD)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... availability Sunday-Thursday between 2:45pm and 9:15pm._ As a Retail Lead Associate, you will be the face of Amazon...of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.… more
- PNC (Washington, DC)
- …opportunity to contribute to the company's success. As a Business Analytics Lead within PNC's Marketing and Corporate Communications organization, you will be based ... entails working with Marketing Strategy to design PNC's one-to-one customer decisioning approach to be built in Pega ...ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or higher.… more
- Burlington (Bowie, MD)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Coinbase (Annapolis, MD)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- PVH Corp. (Oxon Hill, MD)
- …as "floor ready", generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled ... **Be part of an iconic story.** TOMMY HILFIGER is...policies and procedures + Manage time and prioritize tasks ** CUSTOMER SERVICE / SALES** + Ensure … more
- The Childrens Place (Oxon Hill, MD)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Oxon Hill, Maryland **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- GovCIO (Alexandria, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/6577/ service -management- lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... active in client's networks and posing a potential threat. Provides the customer with assessments and reports facilitating situational awareness and understanding of… more
- Sprinklr (Washington, DC)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
- Raising Cane's (Gambrills, MD)
- Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Amazon (Arlington, VA)
- …business requirements and activities which deliver results * Develop tailored Service Level Agreements (SLA) which reflect government customer requirements ... and underserved communities around the world. The Principal Channel Partner Business Development Lead , will play a pivotal role in defining and selling customer… more
- Coinbase (Annapolis, MD)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Paper Source (Alexandria, VA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **87710BR** **Title:** Sales Lead - PT **Location/Division:** VA - Alexandria -...- you love selling our products and make the customer experience exceptional by sharing your knowledge with your… more
- Guardian Life (Annapolis, MD)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- BJs Wholesale Club (Capitol Heights, MD)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- Epsilon, Inc (Alexandria, VA)
- …to meet or exceed deadlines, effective and efficient troubleshooting and excellent customer service background + Strong written and verbal communication skills. ... **Overview** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to...your recruiter conversation. **Responsibilities** **An average day:** As Technical Lead , you will serve as the primary technical resource… more
- Humana (Annapolis, MD)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... **Become a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with… more