- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - Comptia ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Technical Support ,Troubleshooting **Certifications:** Security+, ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- Koniag Government Services (Woodlawn, MD)
- …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Woodlawn, MD, USA ... a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician** to support TGS and our government customer in… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... hours of 7:30 am to 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. + Provide 24x7 emergency support for… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...all incidents and requests + Provide a positive client support experience + Monitor systems and peripheral equipment, system… more
- Amentum (Washington, DC)
- …research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- NTT America, Inc. (Washington, DC)
- …and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and ... forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with...Washington, District of Columbia (US-DC), United States (US). Provides support to end users on a variety of issues.… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital… more
- TEKsystems (Washington, DC)
- TEKsystems is seeking IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United States House of Representatives . The opportunities ... Individuals need to have 5+ years providing professional IT Support (with most of that supporting remote users). They...are 1st shift, but there may be occasional on-call/evening/night support . Top Skills' Details * Five (5) Years' Experience… more
- Insight Global (Washington, DC)
- Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active ... WebRAO duties to issue PKI certs for secure browsers -iPhone 13 and tablet support (set up email access) -Daily checks and performance monitoring to ensure system… more
- Epsilon, Inc (Arlington, VA)
- …position who do not meet the aforementioned conditions. + 1-2 years of experience in a help desk or technical support role with an interest in growing ... ** Help Desk Technician I** **Who is...partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure… more
- Node.Digital (Arlington, VA)
- …with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. ... Technical Engagement Network (TEN) / Help Desk Technician Location: Arlington, VA...Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must… more
- Nightwing (Arlington, VA)
- …with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. ... **Responsibilities:** - Serve as the first level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- … Desk to drive continual process improvement. + Provides onsite management coverage to support Help Desk 24/7 schedule. + Ensures vendors are maintaining ... Service Now + Quest ARS + Information Technology Infrastructure Library Certification + Help Desk Institute Support Center Management Certification **Medical… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …HII supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more