- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As a Helpdesk Specialist , you will be ... 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + Experience supporting...in a similar role. + Experience supporting IT operations helpdesk in complex environments. + Experience providing help desk… more
- General Dynamics Information Technology (Bethesda, MD)
- …sponsorship will not be provided for this role.** **HOW A NOSC HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Providing the organization's front line of customer ... computers in a Tier 1 or higher environment + Working knowledge of Helpdesk software and remote control interactions + Knowledge of commonly used concepts,… more
- NCR VOYIX (Annapolis, MD)
- …world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is responsible for ... adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met...customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Troubleshooting **Certifications:** Comp TIA ... of related experience **US Citizenship Required:** Yes **Job Description:** Systems Specialist Senior Transform technology into opportunity as a Systems … more
- US Courts (Washington, DC)
- Summary The Office 365 Support Specialist (Applications Support Specialist ) position is in the Information Technology Office (ITO) and reports to the IT Support ... delivering excellence in customer service. Responsibilities The Office 365 Support Specialist (Applications Support Specialist ) will focus on SharePoint Online,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Computer Hardware,Remote Access,Remote Support **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and… more
- NCR VOYIX (Annapolis, MD)
- …the world to your local favorite around the corner. As a Senior Tech Specialist , you will work in a team environment to troubleshoot, configure, and deliver NCR ... require to run their business. This role will report to the NCR/EBS Helpdesk Manager. Salary Range: $60,000.00 - $90,000.00 Offers of employment are conditional upon… more
- Defense Information Systems Agency (Washington, DC)
- …Excepted appointment under 10 USC 1599f. Responsibilities Serves as senior IT Specialist (Customer Support) with responsibility for performing a number of critical ... risk management, networking, and computer systems as well as enterprise helpdesk /service desk support, including troubleshooting and resolving technical issues and… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... into the cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- TekSynap (Rockville, MD)
- …and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the ... Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various Nuclear Regulatory Commission (NRC) projects… more
- Telesat (Bethesda, MD)
- …IT Service Manager, the incumbent provides the technical leadership and specialist expertise required for the operation of the Corporate Servicedesk. Providing ... and monitor problems to ensure timely resolution. + Assist in tracking helpdesk calls pertaining to application, networking, and systems problems and issues. +… more
- Three Saints Bay (Arlington, VA)
- …created within ECWM + Serve as the "Authorized Caller" for the ECWM helpdesk . As Authorized Caller, complete SPS Functional, System Administrator, and SPS Adapter ... performing duties comparable to those described for the E-Biz Information Specialist requirements. + Previous experience working with, reviewing, and updating XML… more