- ActioNet, Inc. (Washington, DC)
- …credential. (Preferred). Proven Experience in: Leading large-scale federal IT service contracts, including Tier 0-3 Help Desk operations and enterprise ... (PM) is the senior leader responsible for overseeing the delivery of comprehensive IT support services, including Tier 0-3 Help Desk operations, desktop and… more
- Talascend (Washington, DC)
- …IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, workstation engineering and ... V program, in Washington, DC. ESA V is an IT applications and infrastructure services program supporting several customers...ensuring that the tasks have been completed with high quality in a predictable manner. Ensure project documents are… more
- Adventist HealthCare (Silver Spring, MD)
- …machines and equipment; to procure office and medical supplies, equipment, phone service , IT support, etc *Assists in providing information for budget ... Ganey and patient satisfaction survey results. *Uphold the values and customer service standards of the organization. *Ability to work under pressure and balance… more
- Arena Technical Resources, LLC (Washington, DC)
- IT Service Desk Supervisor Location:...use the firm's IT systems and provide high- quality customer service . - Handling escalated support requests ... US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:...support to ensure that they are able to provide high- quality customer service to the firm's staff… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... laptops, printers, and other network peripheral devices + Provide quality customer service and support for designated...for IT support as part of a Service Desk operation + Ensure all time… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- General Dynamics Information Technology (Arlington, VA)
- …users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current CompTIA Security+ ce ... Arlington, VA. At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional… more
- NANA Regional Corporation (Alexandria, VA)
- …ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high- quality support across the organization. ... today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more
- SAIC (Adelphi, MD)
- …experience + Must have at least ten (10+) years of relevant experience working in an IT or Service Desk environment **CLEARANCE REQUIREMENT:** + Must have an ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...ticket assignment for completion + Responsible and leads for quality control processes, service improvement and performance… more
- CACI International (Forest Heights, MD)
- …* **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As a Service Desk Analyst, you ... Service Desk Analyst Job Category: Information... Service Desk Analyst Job Category: Information Technology Time Type:...the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive… more
- Link Solutions Inc (Adelphi, MD)
- …additional years of experience. + Five (5) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First,...for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our… more
- CACI International (Arlington, VA)
- …and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the ... Agent provides mid-level support for an Information Technology ( IT ) Service Desk which receives...the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive… more
- Link Solutions Inc (Adelphi, MD)
- …additional years of experience. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...Responsible for ticket assignment for completion. + Responsible for quality control processes, service improvement, and performance… more
- Link Solutions Inc (Adelphi, MD)
- …DoD Top Secret Clearance. + Five (5+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, MD. +… more
- Link Solutions Inc (Adelphi, MD)
- …have a High School Diploma with two (2+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. +… more
- Silver Diner Development, LLC (Bethesda, MD)
- …the sacrifice of our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm, and energetic people to ... the face of our brand to the guests. Front Desk Coordinators set the tone for our guests' visit...'Most Diverse Places to Work' + One of Full Service Restaurant Magazine's '20 Full Service Restaurants… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Help Desk Specialist TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, ... growing its high-performance team whose members share a passion for building high- quality , scalable, advanced IT solutions in a collaborative, fast-paced,… more
- Silver Diner Development, LLC (Washington, DC)
- …the sacrifice of our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm, and energetic people to ... the face of our brand to the guests. Front Desk Coordinators set the tone for our guests' visit...'Most Diverse Places to Work' + One of Full Service Restaurant Magazine's '20 Full Service Restaurants… more
- Silver Diner Development, LLC (Washington, DC)
- …operator and answer any questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment We offer: + Benefits: ... 'Most Diverse Places to Work' + One of Full Service Restaurant Magazine's '20 Full Service Restaurants...fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15… more
- IT Concepts (Washington, DC)
- …as well as user training. + Actively engages in learning new technologies and provides quality customer service to ensure no disruption in service . + ... achieve extraordinary milestones. Kentro is seeking an experienced Customer Service Engineer (CSE) to support our VA-ESOM- End Point...substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System… more
