- Amazon (Arlington, VA)
- Description We are seeking an exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE) to architect and implement ... In this role, you will develop and deploy comprehensive customer value journeys, maturity models, and business...plug into existing enablement mechanisms - Synthesize and present value realization frameworks and concepts to senior … more
- Maryland Department of Transportation (Baltimore City County, MD)
- Senior Lead for Partner Relationships Salary...today to be considered for a position that provides customer service to the citizens of Maryland every day. ... Date Continuous + Description + Benefits Description Maryland Transit Administration Senior Lead for Partner Relationships (Administrator V-3184) Office of… more
- Amazon (Arlington, VA)
- …on AWS, with value -add partners and security embedded throughout. As a Senior Deal Lead within the Global Services Deals Engine (GSDE) organization, you ... to shape customers' end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support… more
- FleishmanHillard (Washington, DC)
- …has an immediate opening for an energetic, motivated, and savvy Paid Media Execution Lead or Analyst ( Senior Account Executive or Account Supervisor level) to ... a champion for compliance across all client needs + Lead paid media execution. + Ensure all aspects of...such responsibility. + Refined Communication Skills: Ideal candidates are customer -service minded and should be calm, clear and consistent… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Senior Technical Lead - Mobile Applications TS/SCI with Poly REQUIRED** **Category:** Software Development/ Engineering **Main location:** United States, ... Type:** Full Time **Position Description:** CGI Federal is seeking a Technical Lead responsible for guiding and overseeing the development and maintenance of mobile… more
- Amazon (Arlington, VA)
- Description INLT Customs Brokerage, a subsidiary of Amazon is looking for a Senior Customs Brokerage Lead . This position is a key member of our customs brokerage ... team, responsible for overseeing the customer expansion strategy and execution. This position requires a...strong grasp of customs compliance, and the ability to lead initiatives that optimize and expand our import customs… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Senior Technical Lead - Web Applications TS/SCI with Poly REQUIRED** **Category:** Software Development/ Engineering **Main location:** United States, District ... Time **Position Description:** CGI Federal is seeking a Technical Lead responsible for leading the delivery of cloud and...operational needs of web applications for a Federal Government customer . The ideal candidate will have a strong background… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- …visible leadership position has been designed for an executive marketing professional to lead the US Centanafidine launch, a novel treatment for ADHD. The compound ... launch that results in significant contribution to overall brand growth and lead commercial team members responsible for creating and implementing brand strategy… more
- Amazon (Arlington, VA)
- …(ABSC) team is seeking an experienced Sales Compensation Operations leader to build and lead our Operations and Customer service functions. In this role, you ... a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock… more
- Sprinklr (Washington, DC)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Kyndryl (Annapolis, MD)
- …engineering and product teams, giving high-level status updates to senior stakeholders, monitoring project progress, identifying and mitigating project risks, ... your responsibilities will expand to include define engineering strategy with senior leaders, developing top-level engineering programs using OKRs and KPIs, using… more
- Cardinal Health (Annapolis, MD)
- …manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance customer experience. This function ... business stakeholders + Design & customize technological systems and platforms to improve customer experience + Analyze the costs, value and risks of technology… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... experience with our program. The key responsibilities of a Senior Customer Success Manager include but are...using data and anecdotes to drive prioritization, to deliver value across a larger customer set. *… more
- Criterion Systems (Washington, DC)
- …Criterion Systems, we developed a different kind of business-a company whose real value is a reputation for excellence built upon the collective skills, talents, ... hire aMaritime Network Engineer SMEto support our US Department of Transportation customer inWashington, DC or Philadelphia, PA! Duties, Tasks & Responsibilities +… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include but are...using data and anecdotes to drive prioritization, to deliver value across a larger customer set. *… more
- PNC (Washington, DC)
- …winning team, committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be ... opportunity to contribute to the company's success. As a Senior Marketing Manager, within PNC's Retail Growth Marketing organization,...loyalty trends to create an interconnected strategy of growing customer loyalty * Lead and oversee the… more
- PagerDuty (Annapolis, MD)
- … lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, ... well as pursue opportunities to influence decisions that impact customer value realization. + Proven track record...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- ICF (Arlington, VA)
- Description ** Customer Experience Senior Advisor** @ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for ... and outside of an organization? We're currently hiring a Customer Experience Senior Advisor to help build...-based learning + Establish metrics for understanding and measuring value to customers + Analyze customer feedback… more
- Amazon (Arlington, VA)
- …business lines, define the program objective and product roadmap that appeals to those customer needs and create seller value , and finally launch the product in ... opportunities to expand the business scope to improve more customer experience. - Lead the cross-team activities...still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If… more
- General Motors (Annapolis, MD)
- … advocate. We are seeking a highly strategic and results-oriented **Sr. Manager, Head of Customer Success** GM Energy to lead our Customer Success team. This ... our customer success vision, ensuring our customers achieve maximum value from our products/services, and fostering long-term relationships that drive retention… more