- Leidos (Greenbelt, MD)
- …We are seeking a dynamic, mission centric leader to join our organization as a Customer Service Delivery Manager (CSDM) in support of our NASA customer. This ... as delivering a high level of customer satisfaction. **Primary Responsibilities:** The Customer Service Delivery Manager is responsible for the Centers'… more
- SAIC (Washington, DC)
- **Description** The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ... desk; contracted business service desks and on-site deskside services, the service delivery manager owns the policies, processes and customer/ service … more
- General Dynamics Information Technology (Washington, DC)
- …related experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking a Service Delivery Manager to our SEC ISS team. The ... + Experience with portfolio management for infrastructure, network, collaboration, and service delivery components supporting the integration of legacy IT… more
- ManTech (Annapolis Junction, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Sr. Service Delivery Manager ** to join our team in **Annapolis ... of cloud concepts in relation to Infrastructure as a Service (IAAS) and Platform as a Service (PAAS) + Awareness of systems management and operational support… more
- SAIC (Washington, DC)
- …strategies with an emphasis on timely IT services and support. As the User Experience Service Delivery Manager , you will be responsible for the overall ... procedures ensuring contract terms are met and will continuously improve quality of service delivery and provide value added customer service . + Perform full… more
- CACI International (Washington, DC)
- …and Portfolio service desk ticket queues. + Frequently meet with Portfolio Owner, Service Delivery Manager and Hosting Facility POCs You'll Bring These ... Manager who will lead NASA's Tier 1 Enterprise Service Desk (ESD) and Ops Centers. The APOC Manager will be a senior leader and will manage teams consisting… more
- Marriott (Annapolis, MD)
- …members, and peers as appropriate + Identifies opportunities to enhance the service delivery processes **Delivering Technology** + Performs more complex ... quantitative and qualitative analyses for service delivery processes and projects + Supports existing systems and large projects in a minimum of one environment.… more
- Amazon (Arlington, VA)
- Description Amazon's "Last Mile" Delivery Service Partner (DSP) program is responsible for delivering packages (and smiles) to households/businesses across the ... partners to support this rapidly expanding business while building a portfolio of delivery stations, vans, and technology to deliver customers' packages on time -… more
- General Dynamics Information Technology (Washington, DC)
- …and maintains risk register for all transition related activities. + Partners with Transition Manager and Service Delivery staff to identify, assess, and ... tomorrow is smarter. Our work depends on a Risk Manager joining our team to support the Department of...transforming current IT and Cybersecurity services to a managed service environment. At GDIT, people are our differentiator. As… more
- Insight Global (Washington, DC)
- …assigned on an ad-hoc basis. Requirements include: Take direction from the Device Management Service Delivery Manager (SDM), or a designee, to prepare, ... Job Description The Mobility Technician service area includes support for various tasks related...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- NBC Universal (Washington, DC)
- …able to find answers to resolve complex technical issues. This role reports into the Service Delivery Manager for Owned Stations. While operating as the ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Amazon (Arlington, VA)
- … Team has an immediate opening for a Sr. Technical Infrastructure Program Manager to drive non-standard infrastructure capacity delivery around the world. You ... Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who… more
- Amazon (Arlington, VA)
- …Program Manager to execute non-standard infrastructure capacity planning and delivery across multiple AWS regions. You will lead cross-functional teams to drive ... Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who… more
- M&T Bank (Washington, DC)
- **Who We Are: Enterprise Transformation Delivery ** _Engaged in the bank's most critical & strategic initiatives, leveraging modern delivery approaches_ + A ... of 30+ diverse professionals, we provide execution certainty through strong project delivery , business acumen, and change management capabilities. + We engage in… more
- Optiv (Columbia, MD)
- …fully remote and can be hired anywhere in the continental US_ The Demand & Delivery Manager is responsible for the overall client lifecycle management from sales ... through delivery . The Manager will create strategy for...ideate on the proper solution blueprint of smaller custom Service engagements + Oversight of the proposal & SOW… more
- AECOM (Arlington, VA)
- …FEMA Public Assistance grant delivery process. All PDMGs will use FEMA's Grants Manager system. FEMA's Grants Manager system is used to assign and track ... Discover your #H2Opportunity **Job Description** We are accepting resumes for **Program Delivery Management (PDMG)** positions to perform the tasks listed above in… more
- Travelers Insurance Company (Annapolis, MD)
- …well-designed data assets and effective, compelling dashboards and visualizations. As the Manager , Business Insights Delivery , you will develop, deliver, evolve, ... and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data… more
- Amazon (Arlington, VA)
- …Principal Technical Program Manager (TPM) to join AWS to manage AWS delivery of services deployed in new regions. In this role, your primary responsibility will ... be supporting delivery of services campaigns and features within government and...the opportunity to work closely with AWS leadership and Service Teams to sequence, report upon, and deliver services… more
- Amazon (Arlington, VA)
- …recipients, shippers, property managers, global sellers and storage owners. Shipping & Delivery Support (SDS) is a customer service organization dedicated to ... we are seeking an innovative and highly motivated Program Manager to manage a global program to optimize the...opportunity for you to build best in class customer service for a new and rapidly expanding group of… more
- Deloitte (Bethesda, MD)
- …on June 30th, 2024. Work you'll do As a Workday Application Management Support (AMS) Delivery Manager within our Human Capital team you will: + Organize and ... of financial plans + Provide counseling & coaching, oversight, and support for delivery teams and staff + Actively participate in staff recruitment and retention… more