• Grand Hyatt Washington (Washington, DC)
    …for this incredible opportunity to be part of our Operations team as our Front Desk Manager at Grand Hyatt Washington, located in downtown Washington, DC Not ... to Work For, for several years running! The Front Desk Manager is responsible for all duties...standards and procedures Perform all tasks of the front desk as needed to facilitate service Ensure… more
    Upward (07/14/25)
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  • ActioNet, Inc. (Washington, DC)
    …project management credential. (Preferred). Proven Experience in: Leading large-scale federal IT service contracts, including Tier 0-3 Help Desk operations and ... Description ActioNet is actively looking for an experienced Program Manager (PM) to oversee the execution of a major...of comprehensive IT support services, including Tier 0-3 Help Desk operations, desktop and mobile device support, and user… more
    Upward (07/28/25)
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  • ECS (Arlington, VA)
    …quick and effective resolution, the Operations Manager must ensure that all Service Desk tickets are triaged and correctly classified within fifteen minutes ... ECS is seeking an Operations Manager to work in our Arlington, VA office....contract award. Responsibilities to include: Ensuring that all opened Service Desk tickets are reviewed on a… more
    Upward (07/07/25)
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  • Flik Hospitality Group (Washington, DC)
    …the start of a career where you can flourish. Job Summary Community Manager is responsible for establishing a warm, welcoming, and professional atmosphere for all ... this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and… more
    Upward (07/16/25)
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  • Adventist HealthCare (Silver Spring, MD)
    …your Workday account. Adventist HealthCare seeks to hire an experienced Operations Manager for our Outpatient Imaging department who will embrace our mission to ... the ministry of physical, mental, and spiritual healing. As an Operations Manager , you will: *Coordinate, in conjunction with the physician leader and Director… more
    Upward (07/21/25)
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  • Marriott International (Oxon Hill, MD)
    …Operations and Budgets *Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. *Inspects guestrooms on a daily basis. ... and attendance. *Ensures employees understand expectations and parameters. *Observes service behaviors of employees and provides feedback to individuals. *Celebrates… more
    Upward (06/29/25)
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  • David's Bridal, LLC. (Glen Burnie, MD)
    …Five-Star Customer Service Experience. The CSR reports to the Store Manager , in partnership with the Operations Supervisor/ Manager . The CSR supports the ... care of them with one of the highest customer service scores in retail! We make dreams happen-apply today!...in retail! We make dreams happen-apply today! The Customer Service Representative (CSR) is responsible for interacting with all… more
    Upward (07/03/25)
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  • Marriott International (Bethesda, MD)
    …JOB SUMMARY Handles customer inquiries and lead requests for groups (eg, Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. ... over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service...experience in the sales and marketing, guest services, front desk , or related professional area. OR *2-year degree from… more
    Upward (07/10/25)
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  • Fairfield Inn & Suites by Marriott Washington, DC/Downtown (Washington, DC)
    …Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist ... Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability… more
    Upward (07/01/25)
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  • BF Saul Company (Washington, DC)
    Manager , the Lead Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors. ... prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction....resident satisfaction. Do you have a passion for customer service and networking? Are you friendly with a positive… more
    Upward (07/20/25)
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  • Talascend (Washington, DC)
    …of IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, workstation engineering and ... DOJ clearance highly preferred. RESPONSIBILITIES: Translate the CRM Customer Technical Manager 's (CTM's) projects and priorities into tasks and deliverables for the… more
    Upward (07/20/25)
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  • Peachtree Hospitality Management (Washington, DC)
    …will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk . Audit responsibilities balancing duties, ... Maintain room status inventory. Communicate all pertinent shift information to Front Office Manager , General Manager , and other desk staff. Maintain and… more
    Upward (07/17/25)
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  • Planet Fitness (Washington, DC)
    …Responsibilities Greet members, prospective members and guests, providing exceptional customer service . Handle all front desk related activities including: ... member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests....a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in… more
    Upward (07/17/25)
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  • BF Saul Company (Arlington, VA)
    …, the Part-Time Weekend Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors. ... prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction....resident satisfaction. Do you have a passion for customer service and networking? Are you friendly with a positive… more
    Upward (07/15/25)
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  • Arlo DC (Washington, DC)
    …wanting more This position is responsible for assisting and supporting the Manager (s) in daily sales operations in the sales department capacity. Responsibilities ... the inquiry properly and passes to the appropriate Sales Manager or Director of Sales. Provide clients with detailed...of telephone and walk-in inquiries Consults with Accounting, Front Desk , and F&B Department on billing procedures as required… more
    Upward (07/01/25)
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  • Frontline Managed Services (Washington, DC)
    …standards management Full understanding of Frontline's SLAs Works in alignment with the Service Delivery Manager to ensure SLA compliance Participates in weekly, ... monthly, quarterly and yearly service reviews with the Service Delivery Manager Required Skills/Abilities Excellent communication, project management,… more
    Upward (07/02/25)
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  • Service Desk Manager - (TS…

    NANA Regional Corporation (Alexandria, VA)
    SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join… more
    NANA Regional Corporation (06/12/25)
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  • Service Desk Manager

    SAIC (Adelphi, MD)
    **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as...and technician issues and will interface with the Program Manager to drive process improvement and service more
    SAIC (07/11/25)
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  • Service Desk Incident Manager

    Link Solutions Inc (Adelphi, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
    Link Solutions Inc (07/25/25)
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  • IT Service Desk Supervisor

    Arena Technical Resources, LLC (Washington, DC)
    …are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day operations of ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: Washington, DC Position… more
    Arena Technical Resources, LLC (07/18/25)
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