- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- Dentons US LLP (Washington, DC)
- Senior Enterprise Database Administrator Chicago, IL, USDallas, TX,...Assist with end user issues and service desk tickets where Level 3 support is ... Louis, MO, USKansas City, MO, US Nov 16, 2025 ** Senior Enterprise Database Administrator** Dentons US LLP is currently...the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will… more
- Commvault (Washington, DC)
- …with customer/prospect leadership. + Coordinate the involvement of company personnel, including support , service , and management resources, in order to meet ... expectations. + Manage a matrixed sales team; liaison with clients, Deal Desk , inside sales, partners, channels, sales engineers, professional services, finance and… more
- Amentum (Washington, DC)
- **Amentum is seeking** **Sr. Service Desk Support Specialist** **to join our te am in Washington, DC. Our mission provides enterprise cloud services to one ... technical problems * Ensure that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- System One (Bethesda, MD)
- …Senior Help Desk Engineer Job Description: We are seeking a mid-level or senior Help Desk Engineer to support a 200+ person insurance company ... Job Title: Senior Help Desk Engineer Location: Bethesda,...Excellent problem-solving and communication skills. + Familiarity with help desk ticketing systems and remote support tools.… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in ... the Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- CACI International (Forest Heights, MD)
- …Desk Shift Lead will provide daily supervision, technical support and direction to 6-8 Service Desk staff in support of a 24x7x365 Service Desk ... Service Desk Shift Lead Job Category:...solving skills, and a desire to provide outstanding customer support to customers of all levels. Candidate must be… more
- General Dynamics Information Technology (Arlington, VA)
- …documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues, and ... **Job Family:** Technical Support Services **Skills:** Computer Hardware,Help Desk Support ,Trouble Ticketing **Certifications:** CompTIA Security+ CE |… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- General Dynamics Information Technology (Washington, DC)
- …Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Help Desk ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support ...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- NBC Universal (Washington, DC)
- …mobile). In this position, you will work directly with the Washington Assignment Desk Managers, producers, senior producers, and correspondents. The Assignment ... of Assignment Desk Editor and collaborate with assignment editors, producers, senior producers, and correspondents to help pitch, write and produce news content… more
- Chenega Corporation (Arlington, VA)
- …needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- NBC Universal (Washington, DC)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... The NBC News Washington Bureau is seeking an Assignment Desk Editor to collaborate with the Washington, DC News...in high pressure situations and multitask. + Collaborate with Senior Managers of all platforms on planning and execution… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Amentum (Fort Meade, MD)
- …Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support , intelligence and operations ... US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have...in every region in the US, to include heavy support to the Washington, DC metro area and Tampa,… more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
- Belay Technologies (Annapolis Junction, MD)
- …skills + Working with the ISSE and the accreditation of the system, handling Service desk tickets and heading up the Global searches system. + Handling ... (SA) to join our intel team. The SA provides support for implementation, troubleshooting and maintenance of Information Technology... Service desk tickets and heading up the… more
- Belay Technologies (Annapolis Junction, MD)
- …are required to have the following skills: + Experienced with Linux, Windows, VMWare + Support the development of Service Now Workflows, deploy Service Now ... and a finalist in 2021! Belay Technologies seeks a Senior System Administrator (SA) to join our intel team....tickets + Experienced with Linux, Windows, and VMWare + Support the development of Service Now Workflows,… more
