- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... and provide services to our nation. SecuriGence is seeking a ** Tier 2 Help Desk Analyst ** to help contribute to our success. Come help us solve… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team ... basic workstation remediation) during the call. Where required the Tier I candidate will escalate to the Tier II team or the eBusiness team for more detailed… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional ... we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact...experience) + 8 years of experience in IT support, help desk , or service desk … more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem...in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications… more
- Amentum (Annapolis Junction, MD)
- …that may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 1 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- CACI International (Annapolis Junction, MD)
- …lower level employees + Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... + Responds to complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders + Escalate complex… more
- CACI International (Annapolis Junction, MD)
- …+ Train, orient, and supervise lower-level employees. + Offer guidance to technical help desk technicians on complicated inquiries. + Communicate with Government ... user inquiries and provide initial support. + Escalate advanced system questions to Tier II & III Support and relevant Government stakeholders. + Monitor system… more
- Serco (Washington, DC)
- …Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... 10-15+ years of professional experience working as a Structural Analyst with one or more domains and/or technologies of...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more