- KeyBank (Brooklyn, OH)
- …and resolution + Maintain highly proficient and current comprehensive knowledge of Contact Center and KeyBank's' policies, procedures and products - Deposits ... Friday. **ABOUT THE JOB (JOB BRIEF)** As a Customer Service Specialist II, you'll serve as the voice of...II, you'll serve as the voice of KeyBank for Commercial clients -working as a problem solver for our… more
- The Goodyear Tire & Rubber Company (Akron, OH)
- The Manager Environmental, Health and Safety - Commercial Tire and Service Centers (CTSC) provides environmental, health and safety (EHS) leadership to ... the organization. This will be a consulting role, enabling and empowering Regional/ Center Managers to address safety issues. The position oversees the incident… more
- Vontier (Akron, OH)
- **Description** **JOB PURPOSE:** The Senior Manager, Strategic Contact Center Operations will lead strategic contact center teams to deliver an ... as a liaison between premier customers and internal teams to ensure seamless service delivery. + Monitors and evaluates the impact of transformation initiatives on… more
- UGI Corporation (Cleveland, OH)
- …School Diploma or Equivalent; Associate/Bachelors degree preferred. + 2+ years' experience in contact center operations or customer service roles, + ... 2025. Job Summary: A CES Training Nesting Specialist specializes in supporting new contact center agents during their critical transition from classroom training… more
- Deloitte (Cleveland, OH)
- … Life Sciences platforms such as CRM, Marketing/Campaign Management, Omni-Channel Engagement, Contact Center , Lead Management, or Post-Sales Support. + At least ... growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and … more
- UGI Corporation (Brooklyn Heights, OH)
- …Required: + High School Diploma or Equivalent. + One to two years customer service experience; in a contact center preferred. + Demonstrated understanding ... processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases… more
- UGI Corporation (Brooklyn Heights, OH)
- …School Diploma or Equivalent; Associate/Bachelors degree preferred Three to five years customer service experience in a contact center environment Working ... Conditions Work occurs inside a contact center - potential for 24/7/365-day operations in future. Reasonable accommodations may be made to enable individuals… more
- Deloitte (Cleveland, OH)
- …may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including ... SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self- service applications, outbound campaign… more
- Black & Veatch (Independence, OH)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... participate in our Client Satisfaction Programs to continuously improve service delivery. + **Identify and pursue high-potential opportunities** by targeting… more
- UGI Corporation (Cleveland, OH)
- …lives and/or works. Nearest Major Market:Cleveland Job Segment: Call Center Representative, Telemarketing, Sales Rep, Inside Sales, Customer Service , Sales ... the nation's premier propane company, serving over 1.5 million residential, commercial , industrial and motor fuel propane customers. Together, over 6,500 dedicated… more
- Oatey (Cleveland, OH)
- …Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust ... Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact , Belanger, Lansas, and Durgo. At Oatey, we're doing big things -… more
- CDM Smith (Cleveland, OH)
- …CDM Smith is an engineering and construction firm delivering legendary service , smart solutions for the environment and infrastructure, and an unmatched ... sales staff. - Act as the primary point of contact for external client and related industry contact...CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal… more
- Millennia Housing Management (Akron, OH)
- …motivated Building Concierge. The Concierge will be one of the first point of contact at Key Center . This individual will have persuasive sales and marketing ... skills, excellent communication and negotiating abilities, and are customer service oriented. The concierge serves as a customer ...site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position… more
- Oatey (Cleveland, OH)
- …Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust ... Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact , Belanger, Lansas, and Durgo. At Oatey, we're doing big things -… more
- Stanley Black and Decker (Elyria, OH)
- …the customer to reduce COPQ and Scrap. + Facilitate the RMA process between Customer service and returned product + Maintain a log of current product in the MRB area ... final inspections, material receiving and testing on product for customer from commercial , nuclear and military. + Improve the manufacturing process capability by… more