- Red River (Hartford, CT)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- Weatherford (Wallingford, CT)
- …of the Flow and Reservoir Monitoring manufacturing operations in accordance with Company policy , governmental legislation, and quality service goals. This ... the location to discuss in-depth with customers + Ensure quality repair of customer materials according to...defined and understood + Perform duties according to the Quality Policy and comply with all … more
- US Physical Therapy (Bloomfield, CT)
- …clinic setting + Team player attitude and energetic with a focus on excellent customer service + Strong interpersonal skills + Caring nature, with a genuine ... ideal candidate shows strong emphasis on excellent patient care, quality , efficiency, and outcomes. + A self-starter who has...a copy of the company's affirmative action plan or policy statement and/or if you would like to request… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Hartford HealthCare (Hartford, CT)
- …communication and collaboration. Strive to exceed customer expectations by providing quality customer service . Optimizes use of resources to effectively ... staffing is low during any shift and follows hospital policy . Assist with locating coverage when co-workers report out....with Amcom software experience preferred. * Accountable for outstanding customer service that drives quality … more
- Walgreens (Plainville, CT)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Hartford, CT)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- ThermoFisher Scientific (Guilford, CT)
- …near a CTD site) **How will you make an impact?** The Sr Manager for Customer Service Training for CTD Global Client Services & Planning (GCS&P) will ... practitioner that will scope, create, deliver and lead high quality and impactful learning content that supports our changing...recognize patterns and trends in business, data, content and customer needs that will drive program design and delivery… more
- RTX Corporation (Middletown, CT)
- …Collins, engine center team and the P&W quality organization. + Manage the customer relationship to ensure we provide seamless service . + Ensure customer ... as a Quality leader for the organization, P&W customers, Engineering, Customer Support, Procurement, IPMT and other functional disciplines while leading a team… more
- Humana (Hartford, CT)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Otis Elevator Company (Farmington, CT)
- …and planning. You'll gain exposure to system design, business analysis, and enterprise-level customer service innovation globally. Apply today to join us and ... billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service ...we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would… more
- Humana (Hartford, CT)
- …organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving ... This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve… more
- Aaron's Inc (Waterbury, CT)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... ** Customer Accounts Advisor** The salary range for this...by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned +… more
- The Cigna Group (Bloomfield, CT)
- …more about their medical history and challenges with fertility. This is not your average customer service job - you'll work for a company that truly cares about ... + High School Diploma or GED required + Excellent customer service , organization and time management skills...management skills + Strong attention to detail, accuracy, and quality . + Excellent communication skills; written and verbal. +… more
- Monro Muffler/Brake (Winsted, CT)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Otis Elevator Company (East Hartford, CT)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Datavant (Hartford, CT)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- Highmark Health (Hartford, CT)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Lincoln Financial (Hartford, CT)
- …by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. **What we're ... a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services...and guidelines, in a timely manner and meeting departmental quality /production standards. + Monitors incoming work queue and ensures… more
- Banfield Pet Hospital (Manchester, CT)
- …exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human ... SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients...necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality… more
