- Humana (Boston, MA)
- …your first sixty (60) days.** + The initial 120 days of employment as a Bilingual Inbound Call Center Representative constitute an appraisal period. ... in a best-in-class contact center . As a Bilingual Call Center Representative 2,...+ Previous Inbound and / or Outbound call center or related customer service experience… more
- TEKsystems (Boston, MA)
- …team regarding workload volume and staffing needs to meet departmental targets. Skills: Customer service, Call center , Data entry, Inbound call , Call ... service call center , Insurance, switchboard operation Top Skills Details: Customer service, Call center ,Data entry, Inbound call , Call center… more
- TEKsystems (Boston, MA)
- …WEEKS IF YOU MISS TRAINING YOU WILL BE DROPPED FROM THE CLASS Skills: Customer service, Call center , Data entry, Inbound call , Customer support, Health ... center , Insurance Top Skills Details: Customer service, Call center ,Data entry, Inbound call... Additional Skills & Qualifications: Reliable- On time Good Call quality Courteous Bilingual is a plus-… more
- Fenway Health (Boston, MA)
- …+ High school diploma/GED required + 2 years of experience working in an inbound call center + Previous experience supervising employees, or experience ... Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119)...with electronic medical records (Epic experience a plus) + Bilingual This position requires the ability to interact positively,… more
- HomeSafe Alliance (Boston, MA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **HomeSafe Alliance** is the single global...establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by… more
- East Boston Neighborhood Health Center (Revere, MA)
- …diploma or GED required + Minimum of 1-year customer service, administrative, or call center experience + Excellent written and verbal communication skills + ... customer service skills. As a member of our Contact Center , you'll answer inbound patient calls with...problem-solving skills + Proficient in Microsoft Office Suite + Bilingual fluency in Spanish/English preferred + Knowledge of medical… more
- Beth Israel Lahey Health (Westwood, MA)
- …employees. The Shared Services Pharmacy Technician will assist the overall operation of the call center and data entry teams for the BILH outpatient pharmacy ... applications. **Preferred Qualifications:** 1. (CPht) Certified Pharmacy Technician preferred. 2. Call center , Pharmacy data entry, and PBM billing experience.… more