- Saviance (Boston, MA)
- …and implementing industry-leading, cutting-edge customer experience strategies in all customer touchpoints along the customer journey . This role ... Job Title: Director , Customer Experience Design and Operations...service excellence. *Must possess a thorough understanding of the customer journey of healthcare providers/hospitals/patients. *Strong digital… more
- Vertex Pharmaceuticals (Boston, MA)
- Job Description The Associate Director , Facilities & Engineering Operations Quality Assurance is responsible for providing quality support and oversight for ... a timely manner. This role will report to the Director of Quality Validation and Engineering within the Vertex...in the change control review meeting and collaborate with customer groups to ensure quality systems are monitored and… more
- Informa Group Plc. (Auburndale, MA)
- …on high-value accounts. In this role, you'll work closely with a Strategy Director , who leads client management across Informa TechTarget's various divisions, and a ... accounts and break into new areas, increasing our footprint and enhancing customer relationships. Manage existing pockets of business, delivering on deals either… more
- Dynatrace (Boston, MA)
- …at Dynatrace** Dynatrace is seeking a data-driven, strategic thinker to join our team as a Customer Journey Director . In this role, as part of the Global ... for the strategy, design and execution of the cross-functional Dynatrace customer journey . You will analyze, optimize and improve global, cross functional… more
- Travelers Insurance Company (Bridgewater, MA)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity ... to build and transform world class customer experiences across Travelers and drive measurable results by...of our customers, employees, and business partners. As a Director , Journey Analytics, you will lead complex… more
- Sanofi Group (Cambridge, MA)
- …(eg, website content, promotional emails, third-party digital tactics, etc.). + Design customer journey maps (for HCPs, Consumers, and other customer ... I **Job Title:** Associate Director , Specialty Care Customer Engagement **Location:**...(KPIs) + Continuously iterate and improve omnichannel campaigns and journey maps in response to analytics insights + Establish… more
- Bright Horizons (Newton, MA)
- …to address customer pain points and enhance the overall experience. + ** Customer Journey Mapping:** Create and maintain detailed customer journey ... **Primary Purpose** The Senior Director , CX Strategy will help grow our brand...experience. Identify and implement innovative solutions to enhance the customer journey and stay ahead of competitors.… more
- Santander US (Boston, MA)
- …as a company: our global brand, our proprietary technology, and our passionate existing customer base. As the Director of Deposits Integrated Marketing, you will ... Director , Deposits Product Marketing, Boston, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in… more
- Santander US (Boston, MA)
- Director , Social Media & Influencer Marketing Strategy, Boston, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader ... greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities...**We Want to Talk to You!** **Position Overview** The Director of Social Media and Influencer Strategy will play… more
- IQVIA (Boston, MA)
- **MSL Associate Director ** We are excited to announce that currently we are looking for **Medical Science Liaison Associate Director and Player-Coach** with ... decision making on various aligned teams. The **MSL Associate Director & Player Coach** will have all of the...to 70% of the time **required** + Knowledge of customer segments and market dynamics + Demonstrated expertise in… more
- Sumitomo Pharma (Boston, MA)
- …seeking a dynamic, highly motivated, and experienced individual for the position of ** Director , Patient & HUB Operations, Rare Disease** . The Director , Patient ... support program & HUB operations supporting the rare disease product(s). The Director leads the design and execution of program operations, systems, metrics, and… more
- Santander US (Boston, MA)
- Director - Financial Planning & Analysis (Consumer Cards, Lending, and Payments) Country: United States of America **Your Journey Starts Here:** Santander is a ... greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities...Want to Talk to You!** USA Job Function Description: Director will support consumer lending, cards, and payments as… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …order to deliver meaningful enhancements that drive improved outcomes for our customer and business. The Associate Director Experience Transformation and ... at the center of everything we do. Reporting to the Head of Customer Experience, the Associate Director of Experience Transformation & Operational Excellence… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Product Line Owner, Precision Marketing - Senior Director **Location:** Cambridge, MA **About the Job** Ready to push the limits of what's possible? ... scripts, and marketers into growth scientists. It's the beginning of an exciting journey ! We are an innovative global healthcare company with one purpose: to chase… more
- Hilton (Boston, MA)
- …based in Argentina or Brazil \- with a preference for Argentina\*\*\*_ As the Director , Global Luxury Sales - South America, you will be an important member within ... to our owners and operators\. Reporting to the Managing Director of Sales - Americas, you will identify and...programs through every step of a Team Member's career journey and at every level, both in our hotels… more
- Dodge Construction Network (Boston, MA)
- Director , Sales Development Location: Remote, United States, United States **Description** Dodge Construction Network (Dodge) is searching for a Director , ... messaging, and scoring criteria + Collaborate with Sales leadership to refine ideal customer profiles (ICP) and ensure seamless handoffs of qualified leads + Work… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Director , Training Patient Support Services **Location** : Cambridge, MA, Morristown, NJ **About the Job** The Commercial/PSS Training and ... our customers. We prepare our colleagues for successful interactions our diverse customer base. We are an innovative global healthcare company, committed to… more
- Validity (Boston, MA)
- About the Role Validity is seeking an experienced Director of Demand Generation to own all aspects of our demand generation strategy and the execution of programs ... for our direct sales organization. The Director - Demand Generation will own our marketing-generated pipeline targets for enterprise businesses and oversee a team… more
- Sensata Technologies, Inc. (Attleboro, MA)
- …process and technology, and driving change management while taking Sensata's master data journey forward. The IT Director , DMO will identify MDM solutions and ... The IT Director , Data Management Organization (DMO) is responsible for...at the right time on a regular basis + Customer Orientation - Ability to meet customers' expectations by… more
- Compass Group, North America (Boston, MA)
- …is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective ... diverse organization. We invite you to start your career journey with us and look forward to hearing from...look forward to hearing from you. Job Summary The Director of Dining Services is an exciting opportunity for… more
