- Clean Harbors (Norwell, MA)
- Clean Harbors is looking for an **Emergency Call Center Representative** . This role will be responsible for operation of the 24-Hour Emergency Operations ... of every call notifying appropriate personnel of call ensuring complete customer satisfaction. + Publish...skills. + Excellent interpersonal and organizational skills. + Excellent customer service skills. + Decisiveness and initiative.… more
- Atrius Health (Norwood, MA)
- …_**_ _*EXPERIENCE*_ * Three years of experience required in a clinical and/or customer service or call center settingwith atleast 2 years in a Lead or ... Service Representatives and serves as functional supervisor for Call center support staff. The Supervisor is...environment. Leadership potential. * Provide a high level of customer service to patients, staff and external… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and verbal ... fluent in both English and Spanish (preferred), with superior customer service skills. As a member of...service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- TEKsystems (Boston, MA)
- …2-3 WEEKS IF YOU MISS TRAINING YOU WILL BE DROPPED FROM THE CLASS Top Skills Details Customer service , Call center , Data entry, Inbound call ... attitude + Good tenure + Near perfect Attendance needed Customer Service Reps are taking 200 calls...calls within 30 seconds. Since we are a 24/7 call center , we do not have set… more
- Securitas Security Services USA, Inc. (Quincy, MA)
- …administrative work as assigned. **Experience & Skills** + 1 year of customer service experience. Prior call center or command center experience ... MA (Free Parking) **SCHEDULE** : Saturday-Sunday (6:30am-6:30pm) **PAY:** $30/hour **Security Operations Center ** The Security Operations Center (SOC) is a 24/7… more
- Highmark Health (Boston, MA)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Datavant (Boston, MA)
- …providing solutions + High level of focus on employee engagement + Customer Service experience and Call Center knowledge/management + ROI (Release of ... Information) exposure **Bonus points if:** + Prior ROI management experience + Customer Service / Call Center Management We are committed to building a… more
- Sedgwick (Boston, MA)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- ARAMARK (Brighton, MA)
- …new ones may be assigned without formal notice. **Qualifications** Previous customer service and/or call center experience preferred Experience in food ... and business needs. **Job Responsibilities** Function comfortably in a fast-paced, performance-based call center environment where every call is recorded… more
- Humana (Boston, MA)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …strongly preferred, along with 2 years of related health care, call center , and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES ... in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center ...KPI reports to develop and implement strategies for optimizing call center performance and enhancing customer… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Boston, MA)
- …the administrative aspects, supervises staff and facilitates the daily operation of a Patient Service call center with commitment to providing the highest ... goals, programs and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative… more
- CenterWell (Boston, MA)
- …our caring community and help us put health first** The Director of CenterWell Call Center Technology Enablement will lead the execution of CenterWell and Humana ... self- service tools and AI/automation capabilities. The Director of CenterWell Call Center Technology Enablement will be responsible for leading the… more
- Ophthalmic Consultants of Boston (Plymouth, MA)
- …seeking detail-oriented and customer -focused Appointment Schedulers to join our high-volume call center team. The ideal candidates will have experience with ... insurance coverage and benefits as needed. . Provide outstanding customer service to patients and referring providers...1 year of experience in a medical office or call center environment, with appointment scheduling experience… more
- Enterprise Mobility (Boston, MA)
- …exciting opportunity for a Customer Experience Representative (CXR) at the airport Call Center . The responsibilities include providing a high level of ... customer service by assisting both internal and...needs. This specific position will be working in the Call Center , communicating primarily through email. The… more
- Bank of America (Lincoln, RI)
- Call Center Telephone Banker- Lincoln, RI Lincoln, Rhode Island **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a ... in the banking/financial industry + Experience working in a call center + Experience in telephone sales...and Regulations + Adaptability + Client Experience Branding + Customer Service Management + Issue Management +… more