- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Brockton, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- ThermoFisher Scientific (Cambridge, MA)
- …near a CTD site) **How will you make an impact?** The Sr Manager for Customer Service Training for CTD Global Client Services & Planning (GCS&P) will ... practitioner that will scope, create, deliver and lead high quality and impactful learning content that supports our changing...recognize patterns and trends in business, data, content and customer needs that will drive program design and delivery… more
- Sharecare (Somerville, MA)
- …**Job Summary:** This position assists incoming callers with requests and provides great customer service . An upbeat, patient-centered attitude is a must! Our ... supporting each individual through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To learn more, visit… more
- Prysmian (Taunton, MA)
- …implement a unified quality strategy across all plants. + Align quality goals with corporate objectives and customer expectations. + Lead cross-functional ... relevant quality standards. + Ensure all plants comply with regulatory, customer , and internal quality requirements. + Lead audits (internal, customer… more
- State of Massachusetts (Boston, MA)
- …Saturdays. *Detailed Job Responsibilities* * Manage daily operational functions and staff of Customer Service Center. This includes but is not limited to ... Beyond day-to-day oversight, the Leader is responsible for maintaining quality standards at the facility, including a safe working...ensuring Customer Service Reps (CSRs) provide error free… more
- East Boston Neighborhood Health Center (Revere, MA)
- …Employee Conduct and all related policies and procedures by: + + Demonstrating excellent customer service ; + Showing respect to other employees; + Adhering to ... + Compliance with NeighborHealth policies and procedures; + Collaborate with Clinical Quality Director on policy and procedure approval as required through… more
- GE Aerospace (Boston, MA)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- Insight Global (Norwood, MA)
- …responsible for performing product inspections and qualifications to ensure top-tier product quality , on-time delivery, and customer satisfaction. The role also ... policy /. Skills and Requirements -3+ years of product quality inspection experience in a manufacturing environment; ISO 13485 knowledge… more
- UKG (Boston, MA)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- National Safety Council (Boston, MA)
- …Microsoft Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining… more
- MongoDB (Boston, MA)
- …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- Zurich NA (Boston, MA)
- …Qualifications: + Bachelor's degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or Insurance areaOR + ... risks + Analyze and recommends input in areas of policy rating, subjective pricing, policy construction, coverages...Associate Degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or… more
- Bridgestone Americas (Hingham, MA)
- … tasks as required. Pay Range: $20.40 - $30.60 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Otis Elevator Company (Canton, MA)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Datavant (Boston, MA)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- MRC Global (Bellingham, MA)
- …The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting ... internal MRC Global departments to set up and maintainaccurate customer files (profiles). + Maintain and approve quality...+ Any combination of two or more years in customer service , inside sales, and/or warehouse services… more
- Philips (Cambridge, MA)
- …within an assigned geographical area (Stanford and South Bay). The Field Service Engineer will be responsible for customer relationship management through ... the effective use of technical knowledge to install, troubleshoot, service , and maintain equipment at customer sites. The Field Service Engineer will also… more
- Philips (Cambridge, MA)
- …Hospital Patient Monitoring (HPM) offers & portfolios from product led to managed service led customer propositions focused on helping customers achieve desired ... ** Service Offer & Portfolio Leader** We are rapidly...Your team will work cross-functionally to understand market trends, customer needs, and to shape offers consisting of technology… more