- Encore (Dedham, MA)
- Position Overview The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality ... breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- Encore (Dedham, MA)
- Position Overview The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality ... breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- RELX INC (Cambridge, MA)
- Technical Support Specialist Do you have experience in a Customer Facing role with proven track record of maximizing Customer Satisfaction? Are you a ... Monitor, support, troubleshoot, and resolve operating issues, including failures and service -level degradation. + Resolving end user's desktop computer issues that… more
- Amazon (Boston, MA)
- …in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team ... performance of advanced robotics systems. You will develop deep technical and functional subject matter expertise that will enable...customer feedback and using that feedback to improve service . You are expected to be able to work… more
- MarketSource (Boston, MA)
- …for developing a continuous technician pipeline, reducing turnover, resulting in increased customer retention, shop productivity, and service expectancy + Gain ... 124640BRTitle:Regional Technical Placement SpecialistJob Description: Area Partnership Consultant MarketSource...target dealerships to assess their technician needs by utilizing service expectancy data and additional tools provided by SEO,… more
- Merck (Boston, MA)
- **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, ... reside in Texas or New Mexico.** **Job Description:** The Customer Success Specialist will be the lead...will work closely with training coordinator, end customers, the technical solutions support team, and the sales team to… more
- Flowserve Corporation (Boston, MA)
- …solutions to make the world better for everyone! **Role Summary:** The Field Service Engineering Specialist (for Electric Actuation & Digital Products) is a ... products which interact with third party host control systems. He/She will service , troubleshoot, and commission customer network installations. The engineer has… more
- State of Massachusetts (West Roxbury, MA)
- …to a Case Coordinator. *Duties:* *Case Specialist I Duties*: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general ... duties as required. *Case Specialist II Additional Duties*: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO,… more
- Amazon (Boston, MA)
- …transform their workloads with AWS. Discuss the same opportunities with supporting AWS service specialist teams, cloud economics and partner teams to fine tune ... cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist...companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and unique technical challenges for customers? Become an AWS GenAI Specialist SA! Key job responsibilities Roles/Responsibilities * Represent the voice of the … more
- Siemens (Canton, MA)
- …sustainable infrastructure. + 80% of your time will be spent on specialist (technician) related activities (visiting customer sites, classroom learning, ... **Job Family:** Internal Services **Req ID:** 435638 Smart Buildings Specialist Internship Here at Siemens, we take pride in...looking for an internship where you can showcase your technical aptitude and passion for problem solving to ensure… more
- Amazon (Boston, MA)
- …in your domain to advance adoption of AWS products in service to customer goals. -Collaborate with specialist , sales, marketing, and products teams to ideate ... business and C-suite leaders. -Lead architectural reviews and workshops to advance your customer 's technical objectives. -Act as a thought leader sharing best… more
- HP Inc. (Boston, MA)
- …and prioritization skills. We are committed to finding new ways to enhance customer service , providing valuable training, and equipping individuals with the ... The HP Indigo Professional Service team is seeking a dynamic, customer...ability to adjust messages to audience level. + Integrate technical knowledge and business understanding to craft effective solutions… more
- Boston College (Chestnut Hill, MA)
- …approach to troubleshooting and decision making with an emphasis on superior customer service . Excellent verbal and written communications skills, including the ... ability to relay technical information in understandable terms to end-users is essential....+ Knowledge of local and network printing. + Excellent customer service skills. + The position may… more
- Organon & Co. (Boston, MA)
- …experience, or military experience. + Previous sales, account management, consultative, or customer service experience. + Buy and Bill Experience. + Experience ... meet the goals of their patients. The Clinical Account Specialist is a key member of our customer...Midwives, Nurses and Pharmacist in addition to quality Directors, Service Line Leaders, Family Planning Counselors, Office and Pharmacy… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... by positioning Amazon Web Services (AWS) as the storage service provider of choice? Do you love building new...decision-making authority and budget ownership. * Act as the customer front line Storage domain specialist within… more
- Acosta Group (Boston, MA)
- …customers, assist with sales and complete transactions when necessary. + Delivers superior customer service + Performs Level 1 device repair which includes: + ... **DESCRIPTION** The **Full-Time Google Tech Specialist ** will assess customer support needs,...a plus but not required + Call center or customer service experience preferred + Computer science… more
- Federal Reserve Bank (Boston, MA)
- …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... services more quickly and seeks to provide a more robust and unified customer experience across all financial service offerings. **Position Contributions** **-**… more
- Verint Systems, Inc. (Boston, MA)
- …of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality questions ... resolve the problem or inquiry. The Senior Product Support Specialist is considered a subject matter expert with one...responsibilities as assigned **Minimum Requirements:** + 5 years of customer contact center or service experience that… more