- Genmab (Berkeley Heights, NJ)
- …Bachelor's degree preferred. Patient Services experience highly preferred.2-3 years customer service call center environment2-3 years' experience in call ... and verifying Patient Access Specialist (PAS) and Patient Engagement Liaison (PEL) calls on a...completing data entry of key information within the PSS Customer Relationship Management (CRM) system as well as gleaning… more
- Genmab (Berkeley Heights, NJ)
- …experience in case management, phone-based support work and the health insurance landscape. Patient Service Specialists are critical in the success and quality ... Services will support our new and pipeline products by providing omni-channel customer support and patient access. By leveraging workforce management,… more
- Robert Half Office Team (Roslyn Heights, NY)
- Description We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this ... patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent...customer interactions. * Uphold a high standard of service quality to enhance the patient experience.… more
- Mount Sinai Health System (New York, NY)
- …? Deep understanding of professional practice, hospital, and ambulatory operations. ? Strong customer service orientation with a commitment to service ... **Job Description** **Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue Engagement … more
- Hackensack Meridian Health (Old Bridge, NJ)
- …/or family to improve patient satisfaction and create an environment for patient engagement . To perform customer relations services and comfort measures ... and serve as a leader of positive change. The Patient Engagement Liaison functions as a liaison... patient , families, providers and interpreter. + Excellent customer service /teamwork skills and flexibility. + Ability… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations on the posting) **OVERVIEW** The UpToDate Patient Engagement (PE) solution supports care delivery networks in engaging their ... basic patient education materials and more complex patient engagement experiences, such as procedural prep...with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns… more
- Mount Sinai Health System (New York, NY)
- …review and case management team. **Qualifications** + 3 years' experience in healthcare/ customer service or relevant experience. + Bachelor's degree or ... patient experience, and participates in ongoing pilot programs to improve patient engagement . + Additional duties as assigned **About Us** **Strength through… more
- Medtronic (New York, NY)
- …Minimum Requirements** Bachelor's degree with a minimum of 5+ years technician, field service , or customer support experience, or Advanced degree with a minimum ... of 3 years technician, field service , or customer support experience. **Nice to Have:** Physically located within region Management experience Project management… more
- Mount Sinai Health System (New York, NY)
- …daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the ... - Focusing and guiding others in accomplishing work objectives. ** Customer Focus** - Ensuring that the customer ...patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion,… more
- CVS Health (Inwood, NY)
- …+ Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow Management excluding final ... healthy outcomes and differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer in a… more
- Walgreens (Brooklyn, NY)
- …answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... Business Performance Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection… more
- Medtronic (New York, NY)
- …knowledge of medical terminology and the medical device industry * Excellent customer service skills * Proven ability to build/maintain positive relationships ... which also involves travel outside the territory, presenting opportunities for broader engagement . At Medtronic you can begin a life-long career of exploration and… more
- Walgreens (Brooklyn, NY)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Sodexo (Bronx, NY)
- …targets. + Optimize trayline and cafe throughput, service recovery, and customer experience; monitor and act on patient /guest satisfaction data. + Utilize ... **What You Bring** Required: + Progressive leadership experience in food & patient service management within healthcare or high-volume institutional settings. +… more
- Medtronic (New York, NY)
- …+ Uses UNIX/LINUX commands to modify operating files. + Fulfills Software and Service Contract obligations. Customer Support + Acts as the primary Medtronic ... team regarding customer concerns, issues and market opportunities. + Provide service to customers per their individual needs. + Maintains familiarity with status… more
- Capgemini (New York, NY)
- …that leverage analytics, predictive modeling, and emerging technologies to enhance patient and HCP acquisition, engagement and retention. Create personalized ... industry is undergoing dramatic changes, impacted by patent expirations, patient empowerment, increased regulatory scrutiny, and stringent cost containment. While… more
- Sodexo (Brooklyn, NY)
- …experience, with a focus on managing daily operations to deliver high-quality, patient -centered care.This leader will ensure food service excellence, compliance ... Do** + Direct and manage daily food & nutrition service operations, ensuring a seamless patient dining... health and satisfaction. + Drive continuous improvement in service quality, operational efficiency, and employee engagement .… more
- IQVIA (New York, NY)
- …through ambiguity. + Brings a forward-looking mindset to evolving team structures, service models, and client engagement strategies in a dynamic, fast-paced ... exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated,… more
- Teva Pharmaceuticals (Parsippany, NJ)
- …driving decision making in Federal healthcare market + Demonstrated executive level customer service and communication skills + Demonstrated understanding of the ... Federal National Accounts and Medicaid and is responsible for strategic engagement and account management across Veterans Affairs (VA), Department of Defense… more
- Mount Sinai Health System (New York, NY)
- …focus in a variety of areas including but not limited to: quality, patient safety, performance improvement, and patient experience. + Proactively addresses ... projects to minimize the impact on hospital operations and patient experience. + Assists with optimization of supplies on...Oversees submission of and management of HR transactions within service to ensure unit has an appropriate number of… more
