- Concentrix (Austin, TX)
- Job Title: Senior Solution Architect- Customer Experience - CX Solutioning Job Description We're Concentrix. The intelligent transformation partner. ... leading technology and insights to modernize and simplify the customer experience . Within our professional services team,...communication channels such as Voice (IVR), Messaging/Chat (Omni), user experience design and CX best practices +… more
- Amazon (Austin, TX)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (Austin, TX)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Austin, TX)
- …builds Amazon's flagship suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights. We leverage ... every day to make every important aspect of the customer experience a little bit better." -...generative artificial intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX … more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...a team member and team leader + Voice of Customer / CX experience with multiple types… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect- AI plays a critical role in...will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers' business objectives. This role… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** We are looking for an Sr . Manager Public Relations to help expand and execute...business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to customers, partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. Verint Systems Inc.… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Sr . Cloud Automation Engineer designs, develops and implements automated solutions for… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... . **Overview of Job Function:** As the GTM Strategy Sr . Director, you will be responsible for our Agent...solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... in Business, or related field required or equivalent work experience . + 5+ years of experience in... interacting with all levels of the organization including senior management. + Strong interpersonal and communication skills, both… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... and professional growth opportunities. Learn more at www.verint.com . A Senior Demo Consultant is responsible for designing, developing, and delivering high-quality… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customer 's ROI - increased capacity and improved CX experience . + Manage and nurture executive...with the ability to penetrate and establish relationships with customer 's senior -level executives. + Travel approximately 30-50%.… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... programmatic support for Verint direct events including industry tradeshows, customer and sales conferences. In this role, you will...+ Collect Pipeline data on quarterly basis to support Sr . Director of Events. + Maintain post-event reports and… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... with the ability to penetrate and establish relationships with customer 's senior level executives. + Must possess...engagements / tools, especially with Public Sector clients. + Experience with Voice of the Customer solutions.… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... teams to define/execute account and opportunity strategy. Leads or delegates customer discovery calls to discover key business objectives, and the corresponding… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more