- Tarana Wireless (Milpitas, CA)
- …ensuring timely initial response and resolution of incoming issues, escalating to our Technical Support Manager and VP Customer Success as appropriate + ... As a Customer Support leader, you'll be on...As a Customer Support leader, you'll be on the front lines...support engineer ideally in a team lead or manager role + A player coach, you will be… more
- Stanford University (Stanford, CA)
- …establishing efficient processes, maintaining quick service delivery, and delivering quality support . The Manager , HRSC Customer Service collaborates ... HR Service Center Customer Service Manager Redwood City, California,...service delivery and trains the team to provide effective customer support and continually enhance their HR… more
- Google (Mountain View, CA)
- … Manager for Google Store, you will guide the transformation of our customer support experience by advocating and implementing an AI-first strategy. You will ... in a technology or business related field. + Experience with Agentic AI support products. + Experience developing product strategy and launching AI/ML features or… more
- Amazon (Cupertino, CA)
- …ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...Diversity & Equity - we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure… more
- Amazon (East Palo Alto, CA)
- Description We are seeking a Sr. Customer Solutions Manager (CSM) to join our global Strategic Accounts organization. In this highly visible role, you will be ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- Celestica (San Jose, CA)
- …Americas Country: United States State/Province: California City: San Jose **Summary** The Global Customer Business Unit General Manager 2 leads a team of ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation… more
- SAP (Palo Alto, CA)
- …of benefit options for you to choose from. Job Title: **SAP Procurement Senior Customer Success** Manager **- West** Location: Palo Alto, CA What you'll do: ... As a Solution Customer Success Manager (S-CSM), you will act...manage renewals of SAP solutions/services Identify sales leads and support sales in expansion and upsell efforts Manage through… more
- Celestica (San Jose, CA)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Americas Country: United States **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Amazon (Santa Clara, CA)
- …customer to grow by providing tailored service, unmatched technology, and unwavering support . We dive deep to understand each customer 's unique challenges, ... adopted cloud. Join us and help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along… more
- Michaels (Sunnyvale, CA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - S.JOS-SUNNYVALE, CA Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Amazon (Cupertino, CA)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS ... Description Are you customer obsessed, speak cloud, and want to help...driving collaboration between the other core account groups (Sales, Support , Solutions Architecture, and Professional Services), product/engineering teams, and… more
- Palo Alto Networks (Santa Clara, CA)
- …precision. **Your Career** We're looking for a senior executive and internal communications manager to support the Global Customer Services (GCS) ... organization as the principal communications advisor to the Chief Customer Officer and their leadership team. In this role, you'll be responsible for executive… more
- Amazon (Santa Clara, CA)
- Description We are seeking a Senior Program Manager to lead and evolve Amazon's Working Backwards program, a foundational methodology that ensures customer ... Amazon builders approach product ideation and development by scaling proven customer obsession practices through innovative, self-service, and scalable solutions. In… more
- Amazon (Santa Clara, CA)
- Description Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the future of ... Artificial Intelligence (AI) through the customer experience lens. Do you want to contribute to...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Sunnyvale, CA)
- …passionate about building bar-raising experiences that will personalize Generative AI into customer 's daily lives? Do you thrive in tackling innovative new problem ... fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders... Journeys team is looking for a Principal Product Manager - Technical with the experience and passion to… more
- SAP (Palo Alto, CA)
- …value to customers + Planning and orchestration of Preferred Success Services to support customer value realization + Coordinating and leading regular governance ... benefit options for you to choose from. **POSITION: Solutions Specialist Customer Success Manager - HCM** **LOCATION: West Region (must live within territory)**… more
- Amazon (Palo Alto, CA)
- …impact of Amazon Search is huge. The Amazon Search team creates impacful, customer -focused search solutions and technologies. The Search Customer Experience team ... discover the right products. We run usability studies and obsessively read customer feedback to improve our search experience. Within Amazon broadly we partner… more
- SanDisk (Milpitas, CA)
- …**Essential Duties and Responsibilities:** + Responsible for all aspects of GCS Customer Listening and 1:Many channel support programs from development/strategic ... Social Media and Customer Listening channels + Customer Service & Contact Center Support experience...channels + Customer Service & Contact Center Support experience preferred **Degree of Supervision:** + Acts independently… more
- Amazon (Mountain View, CA)
- …operational needs of the customer and aligning with the capabilities of AWS Support . While a Media Specialist TAM is not expected to develop software, a software ... customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and...working closely with the AWS TAMs and Technical Project Manager where assigned - Work across AWS Elemental products… more
- Compass Group, North America (Fremont, CA)
- …and leadership skills Supervisory Responsibilities Collaborate with drivers warehouse and Customer Service Manager during refresh projects Key Responsibilities ... our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll… more