- Insmed Incorporated (Boston, MA)
- …rare disease market. Maintain exceptional knowledge of: disease state, product, customer , orphan/rare and specialty drug market, competitive landscape and the ... and leadership. Collaborate with cross functional partners (Market Access, Patient Support ) to achieve shared business objectives in a compliant manner. Identify… more
- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat,...inquiries will have a varying degree of complexity. The Support Specialist must accurately and expediently answer… more
- Wilson Language Training (Boston, MA)
- Customer Support Specialist **Department:** Customer Experience **Location:** Wilson Language Training is looking for a Customer Support ... professionally via chat, phone and email. + Maintain and update customer records during interactions, transactions, and communications. + Process transactions for… more
- Tripleseat (Concord, MA)
- …industry. If this sounds like you, it's time for you to come party with us! As a Customer Support Specialist , you will be on the front lines; in charge of ... the customer and other Tripleseat team members (Tier 2 Support , Account Management, Finance, etc.) for escalated situations while proactively communicating with… more
- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts...Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound… more
- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist . In this role, you'll play a crucial ... in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to grow their careers… more
- Citizens (Medford, MA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. Speaks ... clearly, listens actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud...understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- National Park Service (Quincy, MA)
- …involving the performance of routine and recurring assignments providing information technology (IT) customer support independently or in support of the work ... Participates in the planning and delivery of a full range of customer support services to the organization. Participates in evaluating effectiveness of … more
- Defense Contract Management Agency (Hudson, NH)
- …applications. Requirements Conditions of Employment Qualifications To qualify for an IT Specialist (Network/ Customer Support ), your resume and supporting ... source of the problem. Serves as the senior IT Specialist for a DCMA hub site. Resolves end-user problems...when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that… more
- ThermoFisher Scientific (Tewksbury, MA)
- …minimize disruption to the customer 's operations. **Job Title:** Technical Support Application Specialist **Region of coverage:** Global **Reports To:** ... be directed but not limited to: + Senior Technical Support Product/Application Specialist + Field Service/Application Engineer + Customer Service + Depot and… more
- Jabra (Lowell, MA)
- …for life's new rhythm. As part of the Product Support Team, the Support Specialist will deliver customer -focused technical support for products ... via phone, email and chat. The Support Specialist works in an environment of.... To document all customer contact information, customer requests, and support issues in ticketing… more
- State of Massachusetts (Boston, MA)
- …seeking a mission-driven, highly organized problem solver to fill the role of Office Support Specialist I. The selected candidate will support the consumer ... staff related needs in the Area Office. The Office support specialist I is responsible for providing...information or timely access to other office staff. Provide customer service support to our self-service Kiosk… more
- BioLife Plasma Services (Medford, MA)
- …You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. ... laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the… more
- Xerox (Cambridge, MA)
- …to support the greater Boston, MA area. As a Sales Support Specialist you will expands and retains our customer base through account visits, competitive ... Sales Support Specialist **General Information** Press space...main point of contact for service and billing escalations, customer liaison. + Assist sale team members with order… more
- Cornerstone onDemand (Boston, MA)
- **Job Title: Advanced Technical Support Specialist ** **Job Description:** The Advanced Technical Support Specialist is responsible for providing ... critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft...mentor and advisor to other members of the Global Customer Support team. + Maintain an advanced… more
- State of Massachusetts (Framingham, MA)
- …the Commonwealth of Massachusetts. *_About the Role_* EOTSS is seeking to hire a *Deskside Support Specialist Intern *to join our IT Desktop Support team*.* ... **Exec Office of Technology Services and Security* **Title:** *Deskside Support Specialist Intern* **Location:** *Massachusetts-Framingham-470 Worcester Road*… more
- Tyton Partners (Boston, MA)
- …way to an entrepreneurial, expanding professional services firm. Business Development Support Specialist Tyton Partners is seeking a talented, team-oriented ... Business Development Support Specialist to join our Marketing and...and promotes and coordinates collaboration Nice-to-haves: + Proficiency with customer relationship management (CRM) software; ideally HubSpot + Experience… more
- Wilson Language Training (Boston, MA)
- Customer Success Specialist **Department:** Customer Experience **Location:** Wilson Language Training is a pioneer and leader in championing the science of ... Our company is growing and looking to hire a Customer Success Specialist (CSS) to join our...and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Amazon (North Andover, MA)
- Description Amazon Transportation Support Specialist This position requires a Class A commercial driver's license (CDL) and is subject to Department of ... requirements. At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...each year to our loyal customers. As a Transportation Support Specialist , you will train drivers on… more
- Anywhere Real Estate (Belmont, MA)
- **Regional Support Specialist ** The **Regional Support Specialist (RSS)** provides critical administrative, operational and customer service ... effectively with different audiences, including agents, branch managers and operational support teams. + Customer focused, delivery oriented, ability to… more
