- Advance Financial (Nashville, TN)
- Our call center is open 365 days a year, including weekends and holidays, while still providing flexible working hours. You will work at the office during ... (some higher education preferred) + 2+ years of experience in a service-related field ( call center preferred) + Must show a "Happy to Help" attitude at all times… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 ( Call Center ) Date: Nov 21, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... individuals with previous plumbing or electrical experience. + Prefer previous call center experience. + Prefer experience working with Heat Pump applications in… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 ( Call Center ) Date: Nov 20, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... inclined individuals with previous plumbing or electrical experience. + Prefer previous call center experience. + Must be able to type a minimum of 40… more
- Insight Global (Franklin, TN)
- …Robotic Process Automation (RPA). Familiarity with Behavioral Healthcare systems. Understanding of Call Center technologies and agent workflows. Knowledge of ... will be responsible for leading technology transformation initiatives across Admissions, Call Center , and Professional Referral processes. Drive automation,… more
- Sedgwick (Nashville, TN)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM… more
- Sedgwick (Nashville, TN)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Advance Financial (Nashville, TN)
- …(some higher education preferred) + 2+ years of experience in a service-related field ( call center preferred) + Must show a "Happy to Help" attitude at ... all times + Excellent communication skills in-person and over-the-phone + Well versed in Microsoft Office, and Google Suite + Quick to change and willing to ask questions rather than wait to be instructed + Incredible with time management and organizing… more
- Marriott (Nashville, TN)
- …& Guest Services Operations **Location** Gaylord Opryland Resort & Convention Center , 2800 Opryland Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP ... or department (eg, Engineer, Bellperson, Housekeeping) as necessary to resolve call , request, or problem. Understand and assist with reservation services. Assist… more
- Kyndryl (Nashville, TN)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Kelly Services (Franklin, TN)
- …of directly related professional experience. + Preferred; one to two years in a call center role or contractors, which includes training, assigning work, and ... a proactive and professional Senior Planner for Vehicle Connected Services Contact Center Operations. This role is critical in monitoring and managing vendor… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent ... + Professional Certifications or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or training. **Other Job… more
- Cardinal Health (Nashville, TN)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Nashville, TN)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Capital One (Nashville, TN)
- …School Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in the ... and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must...+ At least 4 years of Customer Service or Call Center experience + At least 2… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call , outbound call , email, and web chat...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Coinbase (Nashville, TN)
- …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer… more
- Humana (Nashville, TN)
- …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable ... to integration playbook maturity and best-practice evolution. + Serve as change agent to communicate integration intent and value. + Drive steering committee forums,… more