- Home Depot (Lathrop, CA)
- …Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The ... to maximizing productivity and leverage expenses for the Home Depot distribution center . DC Operations Managers must analyze trends, solve problems and motivate and… more
- The Clorox Company (Pleasanton, CA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... the willingness and vision to act as a change agent **Workplace type:** 3 days in the office, 2...its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash… more
- The Clorox Company (Pleasanton, CA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... data, and technology. You would also be a change agent to continue evolving the process of deploying these...its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash… more
- Robert Half Office Team (San Diego, CA)
- Description Join our non-profit team as a Call Center Agent and help drive exceptional customer service experiences. As part of our customer support ... data privacy and security standards within all interactions. + Leverage call center technologies to improve time to resolution and enhance customer experiences… more
- Hilton (Dana Point, CA)
- …of employment\._ _\#LI\-CS2_ **Job:** _Call Center and Reservations_ **Title:** _Reservations Agent \(On Call \) \- Waldorf Astoria Monarch Beach Resort and ... Beach Resort & Club_ is looking for a **Reservations Agent ** to join the Team\! Located in the beautiful...a beach club, lounge, marketplace, and IRD\._ . **Classification: On\- Call ** . **Shift:** Various - must have availability to… more
- Abbott (Alameda, CA)
- …experience. This role provides an opportunity to shape the future of customer and call center agent experiences in a fast-paced environment, with the ... while delivering measurable value for both customers and the organization + Understand call center operations, customer pain points, and business objectives to… more
- Aspen Dental (Sacramento, CA)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- Intuit (Mountain View, CA)
- … of Excellence. **Responsibilities** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)** **Evolve and Scale the ... Sales, QMS, Analytics, and Continuous Improvement to create feedback loops that fuel agent performance and customer outcomes. The role also plays a pivotal part in… more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or… more
- TEKsystems (Burbank, CA)
- **This position is in Burbank CA** Job Title: Phone Agent Hours: Monday through Friday, 8:00 AM-5:30 PM Address: (100% On-Site Position) Burbank, CA Job Duties: * ... Receives incoming calls through phone queues involving multiple issues from Members and Health Plans. * Maintains or exceeds quality and productivity standards of a minimum of 65 calls per day with matching documentation. * Anticipates our customers/caller's… more
- Vail Resorts (CA)
- …individual who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well with the ... call center team as a whole. This... call center team as a whole. This means actively contributing...Position recquires a dependable, flexible, self motivated team oriented agent + Flexibility work schedule that may include weekend… more
- Sedgwick (San Francisco, CA)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... Android/iOS Software Engineer, Food Ordering AI Agent _corporate_fare_ Google _place_ Kirkland, WA, USA; Sunnyvale,...ordering handled by our Food AI agent . The team is transforming how enterprises connect with… more
- Robert Half Office Team (CA)
- …Spanish (verbal and written) required. + Minimum 2 years of customer service experience ( call center experience is a plus). + Comfortable handling high call ... the Role: We are looking for a compassionate and fast-learning Bilingual Spanish Hotline Agent to join our team. In this role, you will support community members… more
- Robert Half Office Team (San Diego, CA)
- …Spanish and English (verbal and written). + Prior customer service or call center experience preferred. + Excellent communication, listening, and problem-solving ... Description Join our non-profit team as a Bilingual Spanish Helpline Agent and help provide crucial support to our diverse community. In this role, your language… more
- USAA (Sacramento, CA)
- …+ Experience writing Commercial Lines in multiple states. + Experience working in a call center environment. + Active P&C General Lines License for home state. ... makes us special and impactful. **The Opportunity** As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising… more
- Kyndryl (Sacramento, CA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... such as ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey...established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Cardinal Health (Sacramento, CA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
