- VCA Animal Hospitals (Los Angeles, CA)
- ** Call Center Agent - Client Service Representative** **Pay: $17.50 - $30.00/hour, based on experience** **About the Role** We are seeking a dedicated ** ... Call Center Agent ** to join our team. This role is essential to managing a high volume of incoming and outgoing calls, ensuring clients receive prompt,… more
- TEKsystems (West Covina, CA)
- …nature/need of the call Additional Skills & Qualifications 1-2 years experience as call center agent handling high volume calls with medical clinic or ... hospital healthcare or call center required bilingual Spanish required Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility… more
- Robert Half Office Team (Poway, CA)
- Description Robert Half is seeking a skilled and positive Inbound Call Agent for one of our client organizations. This role is ideal for candidates with ... knack for providing top-notch customer service. As an Inbound Call Agent , you'll be the first point...+ At least 1-2 years of experience in a call center or customer service-related role. +… more
- Robert Half Office Team (San Diego, CA)
- …client, a respected nonprofit organization, is seeking a compassionate and customer-focused Inbound Call Agent to join their team. This position plays a crucial ... you're committed to making a positive difference and thrive in a fast-paced call center environment, we want to hear from you! Key Responsibilities: + Handle… more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or… more
- Sedgwick (San Diego, CA)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... ordering handled by our Food AI agent . The team is transforming how enterprises connect with...+ Define and drive the technical strategy for voice agent quality, managing projects, and ensuring the team meets… more
- Anywhere Real Estate (San Diego, CA)
- …SalesForce. **Qualifications:** + **Experience:** At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... ** Agent Recruiter - Remote** You're a talent scout,...career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused,… more
- City and County of San Francisco (San Francisco, CA)
- …included in the calculation to determine full-time employment. Desirable Qualifications: + One year Call Center or Service Desk Agent experience with a ... with a strong understanding of system management tools, such as M365 Admin Center , ADManager, Active Roles, KACE System Management, etc. + One year experience… more
- Cayuse Holdings (Sacramento, CA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It… more
- USAA (Sacramento, CA)
- …+ Experience writing Commercial lines in multiple states. + Experience working in a call center environment. + Active P&C General Lines License for home state. ... makes us special and impactful. **The Opportunity** As a dedicated Business Insurance Agent - Intermediate, you will work in an inbound sales environment advising… more
- Americor (Irvine, CA)
- …our clients' lives. Requirements + 2+ years of consecutive phone sales experience, preferably in a call center environment. + 1+ years of call center ... experience, with a preference for candidates who have worked in high-volume or fast-paced environments. + Proficiency in Google Workspace (Docs, Sheets, Slides, and Drive) and familiarity with CRM tools is highly desirable. + Strong work ethic,… more
- UCLA Health (Los Angeles, CA)
- …duties; business office clerical work; food services; laundry; medical coding and billing; call center and warehouse work; scheduling; and gift shop work; but ... patients, and visitors in and around the UCLA Ronald Reagan Medical Center . Security Officers perform regular patrols and document all routine activities, incidents,… more
- UCLA Health (Venice, CA)
- …duties; business office clerical work; food services; laundry; medical coding and billing; call center and warehouse work; scheduling; and gift shop work; but ... diem) in the UCLA Health medical facilities (eg Ronald Reagan Medical Center , Santa Monica UCLA Hospital, Resnick Neuropsychiatric Hospital, etc.) meet these… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Vagaro (Pleasanton, CA)
- …individual agents to meet/exceed individual and group metric goals and KPIs + Set individual agent goals / MBOs + Conduct weekly agent 1:1s to review metrics, ... status, reassigning agents as needed + Validate and approve agent time sheets in Paycom + Deliver agent...requests as requested by Support or dependent groups/individuals + On- Call Manager Rotation for Weekend Afterhours Coverage + Master… more
- PennyMac (Moorpark, CA)
- … call center adherence goals are met + Provide call center support including troubleshooting and escalation of agent and/or system issues + Perform ... effectively completing duties and tasks in support of the call center to maximize performance, while adhering...requests for follow up, meetings, training, etc. + Manage agent skill sets to ensure maximum call … more
- Humana (Sacramento, CA)
- …work with stakeholders across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. In this role, ... through to full completion. **Preferred Qualifications** + Experience in Agent Contracting, Commissions, and Call Center...+ Experience in Agent Contracting, Commissions, and Call Center support + Medicare domain experience,… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- Cardinal Health (Sacramento, CA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more