- Robert Half Office Team (San Diego, CA)
- Description Are you passionate about providing exceptional service and resolving customer inquiries? As a Call Center Agent , you will act as the voice of the ... and professionalism in customer interactions. + Previous experience in a call center , customer service, or related role preferred but not required.… more
- TEKsystems (West Hollywood, CA)
- Job Summary: The Patient Access Representative / Call Center Agent is responsible for managing all aspects of patient admissions and registration. This ... packages + Handle high-volume, multi-line telephone calls in a healthcare call center environment + Provide exceptional customer service to patients and internal… more
- Skywalker Properties Ltd. (Los Angeles, CA)
- …locations: Santa Barbara, San Anselmo, or Los Angeles, CA. The Residential Security Agent (RSA) an essential role in the overall security program and will be ... incidents, escalating situations to appropriate parties in the Security Operations Center (SOC), filing incident reports and other elated protective duties.… more
- Aspen Dental (Sacramento, CA)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or… more
- TEKsystems (Glendale, CA)
- …for someone that has experience with medical administration duties (non-clinical) within a call center or medical front office setting assisting with inbound ... Position: Patient Services Agent (Bilingual: Spanish and English) - Glendale, CA...system and also have insurance verification experience. Work Enviroment: Call center + Medical Office (Front Office… more
- Cayuse Holdings (Sacramento, CA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- Cayuse Holdings (Sacramento, CA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** $15.00-$17.00… more
- Intuit (Mountain View, CA)
- …the time **How you will lead** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)Evolve and Scale the Sales & Service ... and Continuous Improvement to create feedback loops that fuel agent performance and customer outcomes. The role also plays...part in establishing the foundation for a scalable Quality Center of Excellence. **What you'll bring** + Proven experience… more
- TEKsystems (San Fernando, CA)
- Job Title: Patient Services Agent Pay Rate: Starts at $21/hr Hours: Monday through Friday, 8:00 AM-5:30 PM Address: (100% On-Site Position) Mission Hills, CA Job ... Duties: * Receives incoming calls through phone queues involving multiple issues from Members and Health Plans. * Maintains or exceeds quality and productivity standards of a minimum of 65 calls per day with matching documentation. * Anticipates our… more
- Navient (San Francisco, CA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Kyndryl (Sacramento, CA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Deloitte (San Francisco, CA)
- …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream… more
- Stanford University (Stanford, CA)
- …Translate requirements into well-engineered components (pipelines, vector stores, prompt/ agent logic, evaluation hooks) and implement them in partnership ... and insights that inform AI models and decision-making. + Application & Agent Development: Build and maintain LLM-based agents/services that securely call … more
- Stanford University (Stanford, CA)
- …Translate requirements into well-engineered components (pipelines, vector stores, prompt/ agent logic, evaluation hooks) and implement them in partnership ... with the platform/architecture team. + **Application & Agent Development:** Build and maintain LLM-based agents/services that securely call enterprise tools… more
- Cardinal Health (Sacramento, CA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- Cardinal Health (Sacramento, CA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Ventura County (Ventura, CA)
- …a wonderful quality of life are among the many reasons our residents choose to call Ventura County "home." Ventura County is a "general law" county, governed by a ... operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters...everyone in our county. THE DEPARTMENT Ventura County Medical Center (VCMC) is a fully-integrated, comprehensive system of hospitals,… more
- Sharp HealthCare (Chula Vista, CA)
- **Facility:** Chula Vista Medical Center **City** Chula Vista **Department** **Job Status** Per Diem **Shift** Variable **FTE** 0 **Shift Start Time** **Shift End ... - 8 Hour Shift **Additional Shift Information:** **Weekend Requirements:** As Needed **On- Call Required:** No **Hourly Pay Range (Minimum - Midpoint - Maximum):**… more