- Trustmark (Sacramento, CA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Mass Markets (CA)
- …test. - POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, ... POSITION OVERVIEW ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (MANITOBA) We are looking for full-time customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- TEKsystems (Chino, CA)
- …settlement calls with utmost professionalism. . Provide comprehensive support and details on claims . . Utilize call center software to efficiently manage ... interactions and data. . Achieve performance targets in call handling, customer satisfaction, and resolution rates. . Navigate multiple screens and software systems… more
- TEKsystems (Concord, CA)
- …Microsoft office, open enrollment, Insurance, Customer service, Health care, Customer service call center , benefits verification, claims submission Top ... Role: Member Services Representative - Open Enrollment Time frame for completion:...items will be tracked in the member's profile. Skills Call center , Data entry, Customer support, Inbound… more
- TEKsystems (San Francisco, CA)
- …for all the products administered by our program. Duties include providing call center callers with timely, accurate, and customer-focused claim information, ... The Customer Service Representative is on the front line in helping...and AD&D products, and perform well in a remote call center team environment. Required Skills &… more
- TEKsystems (Los Angeles, CA)
- Job Title: Member Services Representative - Call Center Support Location: Fully onsite in Northridge, CA Hours: 8:00 AM - 5:30 PM M-F Job Description: As a ... Member Services Representative , you will serve as the first point of...terminology and healthcare industry practices. + Experience in a call center or help desk environment is… more
- Robert Half Accountemps (Monrovia, CA)
- …issues. Requirements Medical Billing, Medical Collections, Medical Appeals, Medical Denials, HMO PPO, Call Center Customer Service, Call Center , Medical ... Description A reputable healthcare organization is hiring a Patient Account Representative to provide exceptional support to patients with their Explanation of… more
- Guidehouse (El Segundo, CA)
- …+ 0-2+ years working within the following sectors: healthcare, insurance, business, finance, call center or customer service. + Working knowledge can be of ... **Job Family** **:** Patient Account Representative **Travel Required** **:** None **Clearance Required** **:**...all business-related requests and correspondence from patients. + Minimum call requirement for self-pay representatives is 75 calls a… more
- Mass Markets (CA)
- …approach, and history. + Ability to create a compelling story surrounding MCI's call center outsourcing and staffing services and how they will benefit ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- CVS Health (Sacramento, CA)
- …+ Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic ... heart, each and every day. **Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service… more
- Robert Half Office Team (Torrance, CA)
- …(spoken and written). + Minimum 1-2 years of customer service or call center experience preferred. + Strong problem-solving, communication, and organizational ... Description We are seeking a bilingual (French Canadian/English) Customer Service Representative to join our growing team. In this role, you will be the first point… more
- Brookfield Properties (Costa Mesa, CA)
- Location Costa Mesa - 3200 Park Center Drive, Suite 1000 Business At Brookfield Residential, a leading North American land developer and homebuilder for over 65 ... goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities...encourage you to apply. Job Description Your Team The Representative , Customer Care is responsible for the day to… more
- Molina Healthcare (San Diego, CA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, 90017 ... net required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and Grievances is responsible for the centralized intake, logging and… more
- Insight Global (Burbank, CA)
- …years of claims processing - Minimum of four (4) years in heavy call center required - Learn various software applications and become self-sufficient in ... from the customer (participant, providers, physicians, hospitals etc.) Adhere to eligibility, claims and call policies and procedures while making sound claim/… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Director will author/review **clinical pharmacology** submission documents and representative of the department at different product development team meetings.… more
- Highmark Health (Sacramento, CA)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more
- Sedgwick (Concord, CA)
- …or university preferred. **Experience** Two (2) years experience as a customer service representative in an inbound call center or equivalent combination ... Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. +...other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating… more
- Transdev (El Monte, CA)
- …* High school education, GED, or equivalent * Minimum of 2 years of call center supervisor experience, preferably in the transportation industry * Excellent ... deadlines are met. + Effectively assess monthly Liquidated Damage claims . + Provide training and coaching for the customer...personnel so classified. The physical demands described here are representative of those that must be met by an… more