- ABM Industries (Inglewood, CA)
- … customer to ensure that services meet service contract requirements and to promote customer retention . + Inform Project Manager of status of work; ... **Overview** The Project Manager is responsible for the day-to-day operation and...+ Excellent customer service skills to ensure customer retention , enhance service delivery and sell… more
- Amazon (Culver City, CA)
- …responsible for owning and developing a clear product roadmap and driving activities for customer retention , and will enjoy a high amount of autonomy, with the ... Amazon Music. We are looking for a seasoned Product Manager to lead Amazon Music retention initiatives....innovation and develop new products that will continuously improve customer retention * Drive customer … more
- Grant Thornton (San Diego, CA)
- Grant Thornton is seeking a Retention & Expansion (Cross-sell) ( Manager ) to join the team. Approved office locations can be found below. As the Retention & ... Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from… more
- Warner Bros. Discovery (Burbank, CA)
- … experience. + Regularly report on key metrics, such as churn rate, retention rate, LTV, customer acquisition costs (CAC), etc. + Lead cross-functional ... digital business ventures. This role involves developing targeted strategies across the customer lifecycle that lead to subscriber, revenue, and customer … more
- Wolters Kluwer (Torrance, CA)
- …and forwarding leads to the appropriate sales channels. You will report to the Manager , Sales Business Retention - Tax & Accounting North America. **YOU WILL:** ... to join our team! As a **Sr. Sales Business Retention Associate** for Wolters Kluwer Tax & Accounting; you...will perform inside sales activities related to the existing customer base. Your primary responsibility is to secure the… more
- Herbalife (Los Angeles, CA)
- …relationships and brand loyalty. This role is responsible for developing and running customer retention and loyalty strategies to improve the overall customer ... Manager , Customer Loyalty Category: Sales Position...objectives. Design incentives, rewards, and engagement strategies to increase customer retention and lifetime value. o Define… more
- Dodge Construction Network (Sacramento, CA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...data, best practices, and insights to customers to improve retention and customer experience. This is a… more
- Enverus (Los Angeles, CA)
- …on Growth in the rapidly expanding West Coast Energy Transition Market and partners with a Customer Success Manager focused on Retention + Lead the POD by ... opportunities + Meet and exceed annual growth and gross retention targets + Team with Customer Success...and gross retention targets + Team with Customer Success Managers to identify opportunities for increased ROI… more
- Sinclair Broadcast Group (Santa Monica, CA)
- _We are looking for a Customer Relationship Manager who has passion for Tennis, with a strong understanding of the players, the tournaments, and the day-to-day ... closely with our agencies and marketing team, the Direct-to-Consumer Customer Relationship Manager will build the CRM...+ Develop and execute data-driven CRM strategies to drive customer engagement and retention across email marketing,… more
- Omnicell (Santa Clara, CA)
- Customer Success Manager II (Remote) Why Join Omnicell? As a Customer Success Manager for Omnicell, you will be a strategic partner and trusted advisor ... measurable outcomes. You'll be at the forefront of enhancing customer satisfaction, retention , and growth by developing...and influencing cross-functional initiatives. What You'll Do As a Customer Success Manager II, you will: +… more
- Kuehne+Nagel (Torrance, CA)
- …Area Customer Care Manager (ZA-C) is therfore responsible for the customer retention and also business growth by direct actions (eg spot quotation, ... more ways than we imagine. **** The Air Logistics Customer Care Manager (ZA-C) is responsible for... customer centric model + To focus on customer retention for the Airfreight account portfolio… more
- Rocket Software (Sacramento, CA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...customer satisfaction and overall health scores + Optimize Retention and Expansion: Track the metrics of specific brands… more
- Cisco (San Jose, CA)
- …with Renewals team, leverage risk insights and adoption action plans to increase customer retention rates. * Develop and maintain strong executive and technical ... Window is expected to close on July 7, 2025.* Customer Experience Manager What You'll Do As...leverage risk insights and adoption action plans to increase customer retention rates. * Develop and maintain… more
- Trellix (Sacramento, CA)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving … more
- Amazon (San Francisco, CA)
- …adoption, go live and insures we are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our ... Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that… more
- Amazon (Sunnyvale, CA)
- …of customers consume and interact with video around the world. Prime Video's Customer Relationship Marketing Technology (CRMT) org mission is to help PV become the ... entertainment destination for global customers by delivering customer lifecycle management programs that operate across all offer types and customer touch points… more
- Intuit (San Diego, CA)
- **Overview** Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax, ... the way we engage our customers to drive confidence, conversion, retention , and ecosystem adoption through intelligent expert and digital interactions. This… more
- Cisco (San Jose, CA)
- …with Renewals team, leverage risk insights and adoption action plans to increase customer retention rates. * Develop and maintain strong executive and technical ... window is expected to close on 05/05/2025 What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving the successful adoption and… more
- Amazon (San Diego, CA)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving successful ... services stack. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional … more
- Intuit (Mountain View, CA)
- …lifecycle stages. * **Drive Growth Insights** : Analyze key drivers of customer acquisition, retention , engagement, and churn. Translate findings into actionable ... is looking for a strategic and hands-on **Data Science Manager ** to lead our efforts in understanding, segmenting, and...lead our efforts in understanding, segmenting, and growing our customer base. In this role, you will spearhead initiatives… more