• Customer Service Quality

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Quality Assurance Specialist II

    EPSILON SYSTEMS (National City, CA)
    …Maritime Trade School / Apprenticeship with 3 years waterfront Quality Assurance experience OR 4 years' military service with specialized training and ... Systems Solutions, Inc. has a job opportunity for a Quality Assurance Specialist II in National City,...Quality and Safety Management Systems, Workmanship standards and Customer requirements. + Develops safety, quality control… more
    EPSILON SYSTEMS (06/06/25)
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  • Quality Manager - Planning…

    Rheinmetall (Brisbane, CA)
    … plans to facilitate vehicle or product handover to the customer . As Quality Manager - Planning & Assurance , you can anticipate some of your day-to-day ... development and implementation of a business management system (set minimum operational quality assurance guidelines) as it relates to operational assurance more
    Rheinmetall (06/07/25)
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  • Quality Assurance Manager,…

    Centurum, Inc. (San Diego, CA)
    …and reviews; preparing and completing action plans; implementing production, productivity, quality , and customer - service standards; identifying and resolving ... and procedures. Validates processes; provides documentation; and manages staff. Achieves quality assurance operational objectives by contributing information and… more
    Centurum, Inc. (05/26/25)
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  • Quality Assurance Manager, Alexa…

    Amazon (Sunnyvale, CA)
    …QA team's technical vision and roadmap, developing and tracking project schedules. The successful Quality Assurance Manager has strong customer focus and is ... to have fun while they make history. As a Quality Assurance Manager, you will work closely...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
    Amazon (06/10/25)
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  • (USA) Area Manager, Quality

    Walmart (Perris, CA)
    …developing and implementing process changes implementing utilization and effectiveness of quality assurance programs evaluating service level data ... and procedures distributing and maintaining procedures and supporting documentation Manages quality assurance processes by identifying industry best practices… more
    Walmart (05/09/25)
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  • Manager, Quality Assurance Engineer…

    Deloitte (Sacramento, CA)
    …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
    Deloitte (05/22/25)
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  • Quality Assurance Engineer II

    Amazon (Irvine, CA)
    Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: Irvine, California Job ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
    Amazon (06/13/25)
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  • Senior Quality Assurance Specialist

    Banc of California (Santa Ana, CA)
    …groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** Responsible for performing quality assurance reviews, documenting errors related to new account ... the Bank. + Assist and/or leverage centralized model in Quality Assurance of complete high risk CIP/CDD...with various industries and business lines. + Strong internal/external customer service and relationship development skills. +… more
    Banc of California (05/23/25)
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  • Quality Assurance Specialist

    KMC (Lake Forest, CA)
    …collections, servicing, and funding departments to evaluate compliance and service quality . + Evaluate call recordings to ensure customer verification, FDCPA ... We are seeking a detail-oriented and compliance driven Quality Assurance (QA) Analyst to join...Five9, NICE, and LiveVox, ensuring both regulatory compliance and customer service excellence. + Known for successfully… more
    KMC (06/04/25)
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  • Quality Assurance Manager

    Kelly Services (Sacramento, CA)
    Kelly(R) Science & Clinical is seeking a ** Quality Assurance Manager** for **a Direct Hire opportunity** at an innovative and growing pharmaceutical ... In this role you'll be responsible for overseeing all Quality Assurance Activities related to the manufacturing...+ Participate in internal audits, support regulatory inspections or customer audit activities, as needed. + Maintain and update… more
    Kelly Services (06/07/25)
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  • Quality Assurance Specialist

    Defense Contract Management Agency (Palmdale, CA)
    …a wide range of methods, principles, and practices directly related to the quality assurance fields such as statistical analysis, control and sampling, and ... are met. Requirements Conditions of Employment Qualifications To qualify for a Quality Assurance Specialist, your resume and supporting documentation must… more
    Defense Contract Management Agency (06/07/25)
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  • Manager, Quality Assurance

    Safran (Carson, CA)
    Manager, Quality Assurance Company : Safran Cabin Job field : Quality Location : Carson , California , United States Contract type : Permanent Contract ... proudly step back and say, "We did that." The Quality Assurance Manager assists the Director of...in the Material Review Board as needed. 8. Investigate customer complaints regarding quality . 9. Select products/materials… more
    Safran (04/30/25)
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  • Quality Assurance Specialist…

    Banc of California (Santa Ana, CA)
    …groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** Responsible for performing quality assurance reviews, documenting errors related to new account ... Management Process. + Assist and/or leverage centralized model in Quality Assurance of complete high risk new...with various industries and business lines. + Strong internal/external customer service and relationship development skills. +… more
    Banc of California (05/23/25)
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  • Quality Assurance Engineer II, Alexa…

    Amazon (Sunnyvale, CA)
    …the future is still to be defined? Alexa Subscription Growth team is looking for a Quality Assurance Engineer II in the mission to make Alexa an expert on ... quality . Basic Qualifications - 4+ years of quality assurance engineering experience - Experience in...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
    Amazon (05/20/25)
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  • Quality Assurance Technician 2

    Kyocera (San Diego, CA)
    Kyocera International, Inc. is hiring a Quality Assurance Technician 2 at our San Diego, CA facility! With nearly 80,000 employees globally, Kyocera is a leading ... a long-tenured staff (many with over 30 years of service !), a vital company mission, and an excellent benefits...Works under moderate supervision to perform functions associated with quality control and quality assurance more
    Kyocera (06/10/25)
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  • Quality Assurance Engineer III

    ICW Group (San Diego, CA)
    …via standards based on APIs for communicating between applications. + Tracks quality assurance metrics including reporting on pre-defined KPI, defect densities, ... best practices and business workflows a plus, and Industry standard certification in Quality Assurance is strongly desired. Strong experience with SQL and SQL… more
    ICW Group (06/06/25)
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  • Senior Analyst, Quality Assurance

    Publicis Groupe (San Francisco, CA)
    …technology to solve business challenges. **Overview** The Senior Quality Assurance Analyst ensures a flawless customer experience by meticulously reviewing ... 4+ Years of QA Experience: Proven track record in quality assurance with deep expertise in manual...by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected… more
    Publicis Groupe (06/05/25)
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  • Senior Quality Assurance Engineer,…

    Amazon (Santa Clara, CA)
    …find the perfect product for your needs. We are seeking for a talented Software Quality Assurance Engineer to join our team and drive quality strategies, ... made by QA Basic Qualifications - 6+ years of quality assurance engineering experience - Experience in...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
    Amazon (06/03/25)
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  • Quality Assurance Manager, eero B2B…

    Amazon (Los Gatos, CA)
    …About the Role The software QA team at eero is looking for an experienced quality assurance manager to lead and grow an existing team responsible for validating ... years of hands-on testing and 3 years as a Quality Assurance manager - Experience in building...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
    Amazon (05/21/25)
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