- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Navigator II- Palmdale (onsite) Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Member Navigator II is responsible for resolving … more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeal and Grievance Compliance Advisor Job Category: Administrative, HR, Business Professionals Department: CSC Appeals & ... to proceeding with the recruitment process. Job Summary The Customer Solution Center Audit Readiness...accuracy of loading members, timeliness of ID Card and member materials, outbound health risk assessment (HRA) calls for… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... required to achieve that purpose. Job Summary The Lead Customer Solution Center Service Representative...department's overall performance metrics, and to meet and/or exceed member satisfaction. Assist Call Center Supervisors with… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, ... achieve that purpose. Job Summary The Supervisor of the Customer Solution Call Center is...solutions to handle irate callers, and provide optimal customer service for internal and external customers. Able to… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Coordinator I Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and Grievances Coordinator I supports the … more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and...the centralized intake, logging and triage process for all member appeals and grievances. The Manager oversees the resolution… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... required to achieve that purpose. Job Summary The Supervisor, Customer Solution Center Appeals &...of the appeal and grievance Policies and Procedures, workflows, Member correspondence, and training as needed, or on an… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist II (ALD) Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Grievances (A&G) Specialist II will receive, investigate and resolve member and provider complaints and appeals exercising strong independent… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Quality Auditing Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...addition, is responsible for review and approval of all member letters prior to issuance. This position facilitates recommendations… more
- Stanford Health Care (Palo Alto, CA)
- …with emerging technologies, be comfortable leading solution discussions, whiteboarding solutions and options in customer facing situations, and preparing ... This is what it's like to be a Sr. Solution Architect here. If influencing next generation solutions...Word, Excel, Outlook, and collaboration tools + Experience white-boarding solutions and options in customer -facing situations +… more
- Financial Partners Credit Union (Downey, CA)
- **Position** : Member Contact Center Representative **Requisition ID:** : 1547 We are looking to add to our team in the Contact Center and currently looking ... requests, loan payments, stop payments, VODs, etc. + Provide solutions to member financial needs by: identifying...of education and experience. + Associate's degree preferred. + Customer Service and/or call center experience, previous… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …to the Sr. Manager, HR Services. It is responsible for managing the day-to-day HR Solutions Center operations and leading the team to deliver high customer ... through focus on the team's functional and technical knowledge, customer service orientation, and coverage ability. + This role...and/or processes related to the operations of the HR Solutions Center . Utilize professional concepts to solve… more
- LA Care Health Plan (Los Angeles, CA)
- Community Resource Center Specialist II Job Category: Customer Service Department: Community Resource Center -Metro LA Location: Los Angeles, CA, US, 90006 ... of CRC initiatives. Duties Day-to-Day Representation: (25%) Supports the coordination of member -centric customer service to respond and resolve inquiries and… more
- LA Care Health Plan (Los Angeles, CA)
- …process improvements to workflows, processes, and customer -centric support and member engagement are well as propose solutions for the implementation ... Lead Community Resource Center Job Category: Customer Service Department:...of new services. 10% Oversees member -centric customer service to respond to a… more
- SHI (Los Angeles, CA)
- …opportunities by building strong relationships with the customer . The Enterprise Solutions Engineer will consult on data center , edge, core, cloud, security, ... _Include but not limited to:_ + Responsible for the Solution Practice sales quota in their territory/pod + Take...+ Demonstrates leadership to ensure that the company's recommended solutions are comprehensive, achieve customer expectations and… more
- LA Care Health Plan (Los Angeles, CA)
- Community Resource Center Specialist III Job Category: Customer Service Department: Community Resource Center - South LA Location: Los Angeles, CA, US, 90017 ... appointment at the CRC. Day-to-Day Representation: (15%) Guides the coordination of member -centric customer service to respond and resolve simple inquiries and… more
- HomeSafe Alliance (Sacramento, CA)
- …contact center to ensure contractual compliance and an exceptional customer experience. + Monitors quality operations to ensure adherence to service level ... **Title:** Contact Center Quality Manager **HomeSafe Alliance** is the single...flexibility, and effective communication skills to continue to optimize customer experience. They will also identify improvements to performance,… more
- University of Southern California (Los Angeles, CA)
- …Union Member Relationship Specialist IIApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/Credit-Union- Member ... Angeles, is looking for an experiencedMember Relationship Specialist IIfor its fast-paced Call Center . This position works on-site and reports directly to the Call … more
- University of Southern California (Los Angeles, CA)
- …University-Park-Campus/Director-of-Foundation-and-Corporate-Relations--USC-Schaeffer- Center \_REQ20144615/apply) ... of Foundation and Corporate Relations. Reporting to the Schaeffer Center 's co-directors and the Price School's Associate Dean of...a part of a world-class research university and a member of the Trojan Family, which is comprised of… more
- Amazon (Irvine, CA)
- …to hardware and network repair candidates will install equipment, create documentation, innovate solutions , and fix problems within the Data Center space. This ... that operates 24/7. Key job responsibilities As a Data Center Technician you are a member of...We strive to detect and resolve issues before the customer knows. We continuously increase control of our hardware… more