- San Jose Public Library (San Jose, CA)
- …Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San ... leadership includes management of library personnel, operations, workflow, and customer experience. Branch Managers will provide supervision, coaching, and… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Quality Auditor II Job Category: Customer Service Department: Even MORE Quality Location: Los Angeles, CA, US, 90017 ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Quality Auditor (QA) II is responsible for… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Audit...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Audit...Medicaid Services(CMS), LACC - CalHers, and National Committee for Quality Assurance (NCQA) along with review and analysis of… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... achieve that purpose. Job Summary Under the general direction of leadership and management in the Customer Solution Center , Call Center , the Customer … more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Service Representative I is responsible for a successful… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... the safety net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Representative II has advanced knowledge of healthcare… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... net required to achieve that purpose. Job Summary The Customer Solution Center Member Advocate...and works with other LA Care staff to develop solutions and education. Develops and delivers educational and outreach… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Risk Medical Insurance Board (MRMIB) and National Committee for Quality Assurance (NCQA) standards and regulations. (20%) Intakes, acknowledges,… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and Grievances (A&G) Specialist II will… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Appeals...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and ... required to achieve that purpose. Job Summary The Lead Customer Solution Center Appeals and...(A&G) clinical unit. This position is responsible for the quality review of complex and/or escalated clinical A&G cases… more
- Verint Systems, Inc. (Sacramento, CA)
- … Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales ... experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics, Engagement Management technical solution areas. * Deep… more
- Lumen (Sacramento, CA)
- …+ Strong presentation skills as well as the ability to build and present high- quality solutions to both technical and executive audiences. + BS Degree in ... the world and shape the future. **The Role** The Solution Engineer will be responsible for analyzing customer...or as part of a team, to build differentiated customer solutions . + Some Travel required **Compensation**… more
- Cisco (Milpitas, CA)
- …high-end Cisco Web and Service Provider customers. This role includes bringing up customer solutions in cisco lab, developing innovative test frameworks and ... **Meet the Team** The Customer Validation Testing (CVT) team is at the forefront of developing solutions that power the largest networks in the world. Engineers… more
- ServiceNow, Inc. (Santa Clara, CA)
- …or Data Science, is preferred. + Proven track record of driving customer satisfaction through innovative technology solutions on the ServiceNow platform. ... ability to leverage relationships to drive business growth and partnerships. + Customer -focused mindset and commitment to delivering high- quality results. +… more
- US Tech Solutions (Sunnyvale, CA)
- **Description:** + We are seeking a Help Center / Customer Support Production Ops Program Manager to join Client's Content Innovation and Operations team. + This ... workflows, including coordination with production vendors. + Experience working within customer support or help center environments, including managing and… more
- Grifols Shared Services North America, Inc (Moreno Valley, CA)
- …implementation of system processes and corrective actions at the plasma donor center . Reports to the Regional Quality Manager. **Primary Responsibilities for ... transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and...Role:** + Maintains oversight of the center 's quality management system and… more
- Intuit (Mountain View, CA)
- …also plays a pivotal part in establishing the foundation for a scalable Quality Center of Excellence. **Responsibilities** **(Must have Quality Assurance ... Continuous Improvement to document learnings and evolve toward a Quality Center of Excellence. **Identify & Test...in This Role Means + Concierge agents consistently deliver high- quality customer and sales interactions. + Sales… more
- US Tech Solutions (Sunnyvale, CA)
- …that materials are delivered on time with minimal delivery performance and quality issues. + Responsible for supply planning metrics for the suppliers managed. ... the root causes for metrics misses and implement short-term and long-term solutions . + Responsible for effective reporting of the data (forecast, supply plan,… more
- Humana (Sacramento, CA)
- …understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern ... skills to make an impact** **Required Responsibilities:** + **Experience as a Lead Solutions Architect involving large scale cloud contact center experience … more
- McorpCX (CA)
- …all industries for clients who wish to better understand and evolve the quality and productivity of their customer experience, measuring, managing and improving ... About Us McorpCX have been pioneers in the customer experience (CX, EX and now XM) movement...grow, and thrive. What We Are Seeking - Proven Solution Sales Professionals To continue to expand our client… more
