- Lumen (Sacramento, CA)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our ... and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual contributor role. The team you will… more
- Lumen (Sacramento, CA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... from any state in the USA **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set customer expectations… more
- HCA Healthcare (Selma, CA)
- …to join an organization that invests in you as a Bilingual Medicaid Eligibility Advocate ? At Adventist Health Selma, you come first. HCA Healthcare has committed up ... benefits may vary by location._** You contribute to our success . Every role has an impact on our patients'...We are looking for a dedicated Bilingual Medicaid Eligibility Advocate like you to be a part of our… more
- ServiceNow, Inc. (Santa Clara, CA)
- …stalled + Deepen customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partners + ... for great candidates. We are looking for a Partner Advocate Director to work as a trusted partner to...success understanding and fulfilling complex internal or external customer needs; problem-solver mindset + Sharp business judgment, ability… more
- Dynatrace (Mountain View, CA)
- …and more securely, and ensure flawless digital experiences. **Job Description** As a Customer Success Engineer, you will be responsible for building and ... the account team, you will work closely with your Customer Success Manager (CSM) to define the...and informal customer questions + Engage with customer support as a customer advocate… more
- AutoGrid Systems (Redwood City, CA)
- Customer Success Manager About AutoGrid The...Product teams, as the advocate for the customer within AutoGrid. Successful Customer Success ... science to solve the world's most critical energy problems. Customer Success Manager (CSM) / Job Description...you create while solving their most valuable problems. + Advocate for the customer by identifying and… more
- Cornerstone onDemand (San Francisco, CA)
- …deep functional and technical knowledge of Cornerstone. They will also serve as a customer advocate cross functionally within the organization. The Customer ... a SWAT approach. This position will report to the Customer Excellence team within Customer Success...blocking client from realizing value + Serve as an advocate for the customer cross-functionally across the… more
- SHI (Sacramento, CA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- Trellix (Sacramento, CA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is responsible ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Snap Inc. (Palo Alto, CA)
- …and other services; and it's AR glasses, Spectacles (https://www.spectacles.com/) . Snap's Customer Success team is focused on scaled post sales management ... global audience of Small and Medium-sized Customers. As a Customer Success team member you'll execute and...cases and perform comprehensive opportunity sizing to influence and advocate with Leadership and XFN based on client, vertical… more
- DocMatter Inc. (San Francisco, CA)
- …that facilitates knowledge transfer across a global network of healthcare professionals. As a Customer Success Associate on the Customer Success team, ... . Ability to Travel (5%) Preferred Requirements . 1-3 years' experience in SaaS customer success Benefits + $60,000-65,000 OTE + Health Care Plan (Medical,… more
- ManpowerGroup (Santa Clara, CA)
- Our client in the cybersecurity services industry is seeking a Customer Success Engineer to join their team. The ideal candidate should have external customer ... security experience which will align successfully in the organization. **Job Title: Customer Success Engineer** **Location: Hybrid-Santa Clara, CA** **Pay Range:… more
- PagerDuty (San Francisco, CA)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a portfolio ... of customers (your portfolio) and act as their primary advocate within the company. Your focus will be on...explore potential upsells that add further value to the customer journey. + Customer Success … more
- Rocket Software (Sacramento, CA)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Intuit (San Diego, CA)
- …significant investment to grow it quickly and disrupt the market. Your Role: Joining the Customer Success team as our Sr. Manager of Customer Experience, you ... our service offerings and our product. + Collaborate across customer success as well as with cross-functional...and define action plans to address experience gaps + Advocate and educate peers on customer -centric approaches… more
- Amazon (Santa Clara, CA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description We are seeking a Senior Customer Solutions Manager (CSM) to work directly with...their cloud journey. CSMs also have the responsibility to advocate internally at AWS on behalf of their customers.… more
- Amazon (Los Angeles, CA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... build a high performing sales pursuit team with superior technical depth and outstanding customer relationship skills. - Be an advocate - work with AWS… more
- SpaceX (Hawthorne, CA)
- …customer issues across multiple channels (digital, voice, etc.) + Be a relentless internal advocate for the customer within SpaceX and the voice of the ... Customer Support Associate (Starlink) at SpaceX Hawthorne, CA...move quickly and proactively and are obsessed with the success of our customers. This role is ideal for… more
- Guardian Life (Sacramento, CA)
- ** Customer Care III - Preferred Mountain and Pacific time zones with salaries based on location and starting pay rate of $21.00 with a 3% annual bonus target.** ... **Position Summary** The Customer Care Associate role supports Guardian's mission to keep...resolved without involving others + Strong aptitude in math ** Success Factors** + Continuously strives to deliver superior results… more
- Google (San Francisco, CA)
- …for use by individual regions for technical enablement. The team consults with the Customer Engineering (CE), Customer Success , Professional Services, and ... experience with cloud native architecture and cybersecurity in a customer -facing or support role. + 6 years of experience...other related events as needed, acting as a public advocate for Google Cloud. Google is proud to be… more