- LinkedIn (Sunnyvale, CA)
- …office on select days, as determined by the business needs of the team. The Customer Success Manager (CSM) partners closely with their assigned sales ... with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success ,... customer engagement and adoption. + Analyze current customer engagement metrics and leverage the Learning … more
- Amazon (San Francisco, CA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity… more
- SAP (Palo Alto, CA)
- …and a variety of benefit options for you to choose from. **POSITION: Solutions Specialist Customer Success Manager - HCM** **LOCATION: West Region (must live ... within territory)** **OVERVIEW:** Solution Specialist Customer Success Managers (S-CSMs)...Growth mindset with a positive attitude and openness to learning + Technical aptitude preferred but not required +… more
- Omnicell (Los Angeles, CA)
- ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with ... of relevant Omnicell experience. + 3+ years in a Customer Success , Relationship Management, Account Management, or...SaaS solutions + 2 years' experience as a business manager in a retail pharmacy, working with vendors providing… more
- Amazon (San Francisco, CA)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- Amazon (Santa Monica, CA)
- …growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager , you'll directly influence the success ... largest e-commerce platform. Join our dynamic team as a Customer Success Manager supporting strategic...Success Managers who support each other's growth and success . Our team values innovation, continuous learning ,… more
- Palo Alto Networks (Santa Clara, CA)
- …of additional services/products. We are looking for experienced SaaS sales or customer success professionals (ideally with cybersecurity domain expertise) who ... the future of cybersecurity. We work fast, value ongoing learning , and we respect each employee as a unique...in a fast-paced environment + Knowledge of the latest customer success techniques and technologies preferred +… more
- SAP (Palo Alto, CA)
- … Manager **- West** Location: Palo Alto, CA What you'll do: As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing ... Skills Customer Value Journey Alignment Account Governance Account Strategy Customer Success Management Customer Retention Relationship Building… more
- Fortanix (Santa Clara, CA)
- …instrumenting the post-sale customer journey through collaboration with partners in Customer Success Engineers, Support and Sales. You'll also cultivate and ... Have: + 3-5+ years of experience in Account Management, Customer Success , or Technical Support Engineering with...or enabling change management and product adoption with technical customer personas. + A knack for learning … more
- Amazon (Cupertino, CA)
- …A successful candidate will have an established background in developing Machine Learning products with direct customer -facing experience, a strong technical ... stack for the AWS Inferentia and Trainium cloud-scale machine learning accelerators and the Trn1 and Inf1 servers that...environments to have a firsthand impact on our global customer base. You'll bring a passion for innovation, data,… more
- PagerDuty (San Francisco, CA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- DataVisor (Mountain View, CA)
- …join us! Position Overview As a Director of Technical Account Management (TAM) & Customer Success (CS), you will manage a portfolio of client relationships and ... automation rules to detect suspicious activities. You will work cross-functionally with Customer Success , Engineering, and Product teams to achieve your goals.… more
- IBM (San Francisco, CA)
- …Apptio product suite. In this role you will partner with Account Management (sales), the Customer Success Manager and other partners assigned to the account ... growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible for providing consultative… more
- EPAM Systems (San Jose, CA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Amazon (East Palo Alto, CA)
- …to effectively drive cloud adoption, pursue strategic growth opportunities, and empower customer success . By aligning CSM activities, goals, and opportunities ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more
- Amazon (Santa Monica, CA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description We are seeking a Senior Customer Solutions Manager (CSM) to join...Best Employer. That's why you'll find endless knowledge-sharing, self-paced learning , instructor-led training, mentorship and other career-advancing resources here… more
- Amazon (San Francisco, CA)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the...to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity… more
- Amazon (Cupertino, CA)
- …with your customer 's mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector Federal ... operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms....changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Palo Alto Networks (Santa Clara, CA)
- …precision. **Your Career** We're looking for a senior executive and internal communications manager to support the Global Customer Services (GCS) organization as ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...the future of cybersecurity. We work fast, value ongoing learning , and we respect each employee as a unique… more
- Walmart (Sunnyvale, CA)
- … experience and deliver omni-channel solutions that delight our customers, and boost customer NPS. This Product Manager will be responsible for driving the ... strategy and execution for customer returns experience on Walmat.com/apps. The product ...so communication, collaboration, and organization are key to your success . + Be the customer : Gain a… more