- UKG (Sacramento, CA)
- …About the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be ... driving digital engagement, AI-driven personalization, or automation programs that improve customer experience and retention. + History of applying intelligence… more
- Capital One (San Francisco, CA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...associated governance routines, to measure and manage our digital experience over time** **As Sr Director on… more
- Danaher Corporation (Brea, CA)
- …Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , CRM and Customer Experience ... SOx compliance, and streamline web operations to improve OTD metrics and customer experience . + Provide technical/functional leadership and oversight to members… more
- BeOne Medicines (San Mateo, CA)
- …empathy and technology - those who thrive where meaningful impact meets scale. As ** Director , Product Management - Customer Experience , Oncology** , you will ... define and lead the strategy for BeOne's next-generation customer experience technologies for individuals affected by chronic lymphocytic leukemia (CLL). You'll… more
- Intuit (San Diego, CA)
- …Assisted Services Growth team, you will be responsible for building and leading the customer experience practice to drive innovation in the way we attract and ... our vision through customer and expert measures focused on growth, customer experience and scalability. + Stay on top of industry leading trends This… more
- Intuit (Mountain View, CA)
- …pursuing opportunities for revenue expansion. **Qualifications** This position will report to the Director of Customer Experience - High-Value & Partner ... most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for driving the development of the … more
- Intuit (Mountain View, CA)
- …across Marketing, Engineering, and BU Product teams to deliver an integrated customer experience ecosystem. + Lead the evolution of experimentation frameworks ... + 10+ years' experience in Martech, product management, or digital customer experience leadership roles in technology-driven businesses. + Proven track… more
- Sylvan Learning (San Diego, CA)
- …GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... JOB TITLE: Center Director DIVISION: Learning Center REPORTS TO: General Manager...degree required * A minimum of three years of customer service experience ; Retail sales experience… more
- Celestica (San Diego, CA)
- …revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary ... to all subordinate staff involved in support of each customer under the director 's ownership. This includes...and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in… more
- Robert Half-Robert Half Corporate (Walnut Creek, CA)
- **JOB REQUISITION** Branch Director (Administrative & Customer Support) **LOCATION** CA WALNUT CREEK **JOB DESCRIPTION** **Job Summary** As a **Branch ... experience required. + Proven performance in Talent Manager or Practice Director roles. + Experience developing and managing budgets. + Demonstrated success… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform...a related field required. + Advanced degree or equivalent experience (at least 8 years' experience in… more
- The Clorox Company (Pleasanton, CA)
- …**Your role at Clorox:** The Associate Director of Customer Supply Chain ... in a consistent, effective and efficient manner. The Associate Director will lead the Customer Supply Chain...field. MBA is preferred + 5+ years of demonstrated experience working with CPG Retailer partners and ecommerce platforms;… more
- Amgen (Thousand Oaks, CA)
- …and transform the lives of patients while transforming your career. **CDnA - Global Customer Analytics Director , Obesity** **What you will do** Let's do this. ... change the world. In this vital role the Global Customer Analytics Director will be responsible for...market research, analytics, competitive intelligence, sales and/or marketing operations experience Or Master's degree and 8 years of market… more
- Capital One (San Francisco, CA)
- …deployment pipeline lifecycle + Demonstrate excellent judgment with managing operational risk with customer experience + Set the vision and strategy that is ... Director , Product Management, Developer Experience -...One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities… more
- Merck (Sacramento, CA)
- …ensuring reliability, data quality, and user adoption to give a best-in-class customer experience + Lead root-cause analysis for system-related customer ... treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic...to document, plan, market, and execute programs. **Required Skills:** Customer Experience (CX), Customer … more
- Genentech (South San Francisco, CA)
- …and enabling** the development of digital solutions that enhance the patient and customer experience across CMG. + **Advancing the mission** of seamless, ... best practices and enable scalable, efficient solutions across markets. + Partner with customer experience professionals to ensure product experience meets… more
- Rubrik (Palo Alto, CA)
- …and executing renewal and customer success strategies that elevate customer experience , optimize revenue, and drive business growth. **Essential Duties ... ** Director , Renewals and Customer Success Operations**... customer -centric mindset within the renewal team, prioritizing customer experience and success. + Enhance Collaboration:… more
- Bristol Myers Squibb (San Diego, CA)
- …their personal lives. Read more: careers.bms.com/working-with-us . **Position Summary** The Associate Director , CV Accounts & Customer Engagement, reports to the ... Director , CV Accounts & Customer Engagement and will work cross-functionally with matrix teams,...ethical standards while driving business success and fostering a customer -centric approach. Qualifications & Experience + Field… more
- Celestica (CA)
- …experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and ... Region: Americas Country: USA **Summary** The Global Business Unit Director is responsible to manage a team of multiple...manage a team of multiple global program managers / Customer Focus Team leads or a group of customers… more
- Amgen (Thousand Oaks, CA)
- …Let's do this. Let's change the world. In this vital role the Executive Director , Customer Analytics is responsible for building and leading a highly analytical ... US organization. This position reports to the VP of Customer Data & Analytics and is a key member...internal set of teams and functional groups. The Executive Director is expected to successfully coach the team to… more