- SpaceX (Hawthorne, CA)
- Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars ... to make this possible, with the ultimate goal of enabling human life on Mars. LEAD CUSTOMER SUPPORT WORKFORCE ANALYST We're seeking a dynamic Lead … more
- City of Long Beach (Long Beach, CA)
- …partnerships with educational institutions, labor organizations, and training providers to support workforce pipeline development. + Contribute to workforce ... Development Specialist, who also reports to the Manager of Workforce Development + Lead the development and...Support the Port's participation in the Goods Movement Workforce Training Facility Planning Committee for the Ports of… more
- Pearson (Sacramento, CA)
- …organizational initiatives. + **Cross-Functional Collaboration** : Serve as the cross-functional workforce planning lead , partnering with leaders in Finance, ... ensuring data integrity, reporting accuracy, and strategic system utilization. + ** Workforce Transformation Initiatives** : Lead and implement workforce… more
- Amazon (Santa Monica, CA)
- …Local Government team is leading a new paradigm shift in labor and workforce development by leveraging cloud to increase security and resilience, fuel innovation, ... and amplify customer experience. The Finance, Administration, Cybersecurity, & Tax (FACT)...highly qualified individual with direct experience in helping unemployment, workforce , paid family leave, and workers compensation programs achieve… more
- Shuvel Digital (El Segundo, CA)
- …of relevant experience. Day-to-day Responsibilities: We are seeking a highly motivated Workforce Training & Development Specialist to support a critical training ... 5 years of related experience). + Experience in developing and facilitating workforce training programs. + Familiarity in instructional design principles and best… more
- Intuit (Mountain View, CA)
- **Overview** Intuit is looking for a results-driven Manager to lead our Workforce Management and Frontline Sales Support teams with a focus on efficiency, ... high-performing teams. **What you'll bring** + 7+ years in Workforce Management in sales or customer -facing operations...off-the-shelf WFM platforms; strong DIY ethos **How you will lead ** + Own and drive the end-to-end Workforce… more
- WSP USA (Oakland, CA)
- **JOB SUMMARY** The Lead Customer Service Agent will help lead a team of representatives to provide exceptional customer service. This position will ... assist with coaching, training and development of staff. The Lead Customer Service Agent will handle escalated...RESPONSIBILITIES** This position will have indirect supervision over the customer service department. Provide support to … more
- ManpowerGroup (San Leandro, CA)
- Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team. As a Lead Customer Service Rep, you ... which will align successfully in the organization. **Job Title:** Lead Customer Service Rep **Location:** San Leandro,...team in order to achieve key performance goals. + Support the building and developing of an effective and… more
- Abbott (Alameda, CA)
- …generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ** Lead Customer Service Operations** **Working at Abbott** At Abbott, you can ... Analyze all compensation requests and provide recommended solutions + Lead Quality Analyst on voice analytics software + Delivers... Customer Service environment (Call Center or other customer support teams.) + Additional education may… more
- JPMorgan Chase (Los Angeles, CA)
- …the lives of our customers through financial solutions, education, and advice. As a Regional Support Lead in Consumer Bank, you will support the region and ... taking care of our employees, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting-edge… more
- Deloitte (Fresno, CA)
- …findings and solutions related to investigations. + Provide direction to TR Lead Specialists regarding complex cases; manage their performance. + Have oversight and ... execution of TR services within their aligned Business + Provide crisis support for matters not limited to (eg, medical emergencies, behavior/mental health, natural… more
- SpaceX (Hawthorne, CA)
- …constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that ... will be to lead a shift of support associates responsible for rapidly resolving customer ...Starlink organization on behalf of our customers. RESPONSIBILITIES: + Lead an hourly workforce of support… more
- Humana (Sacramento, CA)
- …expected outcomes + Support transformation efforts in areas such as customer service operations, workforce management, data/analytics, and customer ... program management skills who thrives in a fast-paced, matrixed environment. The Lead will work cross-functionally to support high-priority initiatives that… more
- Banc of California (Santa Ana, CA)
- …ACH Origination. + Utilize NACHA operational guidelines for decision-making. + Phone Support , includes customer assistance with sending ACH transactions and ... are the specific duties: + Onboarding and Maintenance for Integration solutions. + Lead for technical support and connectivity escalations from department. +… more
- Verint Systems, Inc. (Sacramento, CA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... The Team Lead leads the design, development, testing, publishing, and/or support of different cloud-based products and solutions and serves as a subject matter… more
- Abbott (Sacramento, CA)
- …for success** + TAVI industry experience with CT sizing and as an industry procedural support lead + Strong clinical orientation with the ability to influence a ... an extension for "train the trainer" initiatives. The Clinical Lead Specialist is to support Abbott TAVI...key decision makers to facilitate future sales and trial support + Maintaining value to the customer ,… more
- Ross Stores, Inc. (Dublin, CA)
- …the Business management, IT teams, and vendor teams to deliver necessary changes to support the desired roadmap\. Furthermore, the IT Lead works closely with the ... opportunities and development for our teams\. **GENERAL PURPOSE:** The role of Lead , IT Applications \(POS\) is responsible for executing projects that employ both… more
- J&J Family of Companies (Irvine, CA)
- …innovative standards for Customer Support , Account Management, and overall customer experience. . Lead transformation of a 50+ person call center team ... to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve...design, testing, implementation, and post-launch support . . Lead projects to collect "voice of customer "… more
- ABM Industries (Los Angeles, CA)
- …ATS environments (if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or Lead ... **Overview** **Job Summary Details:** The Lead /Foreperson oversees and directs staff to ensure all...safety and operational standards are met . Deliver exceptional customer service to visitors, tenants, and clients . Complete… more
- Sunstates Security (Menlo Park, CA)
- …safety response, event management, crisis response and BAU operations. The Security Site Lead will provide administrative support for tasks as assigned by site ... Security Site Lead - $150,000 (#725) Menlo Park, CA, United...Sunstates Security has established a reputation for providing excellent customer service and quality work environments while beingrecognized by… more