- Financial Partners Credit Union (Costa Mesa, CA)
- …and by resolving issues/problems via all contact channels. ESSENTIAL RESPONSIBILITIES: Handle member contact via all contact channels to promote a ... the member . Effectively, accurately and articulately handle member contact via all contact ...and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead, ability… more
- University of Southern California (Los Angeles, CA)
- …(https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/Customer-Service- Representative --Housing-Customer-Service- Center ... our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact...our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride… more
- TEKsystems (Los Angeles, CA)
- Job Title: Member Services Representative - Call Center Support Location: Fully onsite in Northridge, CA Hours: 8:00 AM - 5:30 PM M-F Job Description: As a ... Member Services Representative , you will serve as the first point of contact for members and health plan partners, handling a high volume of inbound calls… more
- Navy Federal Credit Union (Santee, CA)
- …+ Effective verbal and written communication skills Desired Qualifications + Experience in member /customer service preferably in a call center , retail banking or ... + Analyze, research and resolve problems and discrepancies related to member accounts/loans + Assist members with submitting consumer/mortgage/equity loan, overdraft… more
- TEKsystems (San Diego, CA)
- …8/4 After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative ... to provide the highest level of service on each contact . You will spend your day on the phone,...phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior… more
- TEKsystems (San Diego, CA)
- …After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Bilingual Spanish/French The Role As a Benefit Customer Service ... Representative , you will have the rewarding opportunity to help...to provide the highest level of service on each contact . You will spend your day on the phone,… more
- CVS Health (Sacramento, CA)
- …heart, each and every day. **Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service ... based on a holistic view of the member , benefits, health information, and through engagement. Handles customer...sharing. + Answers questions and resolves issues as a "single-point-of- contact " based on phone calls, plan sponsors, PSS/ISO, members… more
- Lincoln Financial (Sacramento, CA)
- …claims in a call center environment. You will be the first point in contact for the employee ( member ) and initiating claims or leaves to provide a positive ... We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group...customer experience during their specific challenge. As a member of the team, you will educate the customer… more
- Zoological Society of San Diego (San Diego, CA)
- …EXPERIENCE + Prior experience in sales, customer service or telemarketing (call center preferred) involving customer contact required. + Bilingual Spanish ... life thrives. HOW YOU WILL IMPACT OUR MISSION The Reservation Sales Representative sells SDZWA products for Admission, Memberships, Tours and Programs. This position… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …of the digital application process by recommending enhancements that would improve the member experience. + Assist Contact Center management team in ... - 35.02 Position Type Full Time Job Description The Digital Membership Representative is responsible for the management of applications for membership submitted via… more
- Molina Healthcare (San Diego, CA)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... position is an in-office role, providing face to face member service. The office is located in Chula Vista,...the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively… more
- Performance Food Group (Stockton, CA)
- **124745BR** **Job Title:** Customer Service Representative **Location:** Performance Northern CA (1009) **Job Description:** **Schedule is Sunday - Thursday** + ... and in a timely manner. Functions as a team member within the department and organization, as required, and...timely manner. + Assist customers with orders and problems. Contact vendors and requests samples for customers. + Provide… more
- Huntington Ingalls Industries (San Diego, CA)
- …HII-MT. Objective The SkillBridge intern will train as a Senior Training Representative with HII Mission Technologies, reporting to a designated HII Mission ... knowledge, skills, and ability to work as a contributing member of a Training Development Team. In addition, the...the process of developing curricula to US Navy Learning Center 's compliance standards + The intern will increase their… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific… more
- Vagaro (Pleasanton, CA)
- …believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, and ... service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate...and related support tools + Serve as a main point-of- contact for technical escalations and specific Vagaro product features… more
- Kelly Services (Commerce, CA)
- …**Temp to Hire** **Key Responsibilities:** + Serve as the primary point of contact between the Regional Operations Manager and the outside sales team. + Provide ... perks that may be available to you as a member of the Kelly Talent Community. Get a complete...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Signet Jewelers (Cerritos, CA)
- …may be required. Work Environment: The work environment characteristics described here are representative of those for a team member while performing the ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team member … more
- LA Care Health Plan (Los Angeles, CA)
- …of member complaints whether presented by members, their authorized representative , the Ombudsman office, state contractors, member advocates, LA Care ... Manager, Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department:...Management, Quality Management, Pharmacy) to appropriately address and resolve member grievances. Serve as the Key Contact … more
- Pearl Interactive Network (Sacramento, CA)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and...required. + Proven ability to work as a team member . + Flexibility and willingness to perform other duties… more