- Vagaro (Pleasanton, CA)
- …we know how to have fun while getting the job done! What You'll Be Doing: As a Technical Support Manager at Vagaro, you will lead a team of approximately 12 ... is revolutionizing beauty, wellness, and fitness software. As a Technical Support Manager , you will...make a significant impact on the success of our customer support efforts. If you are driven,… more
- Tarana Wireless (Milpitas, CA)
- …initial response and resolution of incoming issues, escalating to our Technical Support Manager and VP Customer Success as appropriate + Contribute ... advocate for our customers + Own & improve the technical support troubleshooting patterns and customer...support engineer ideally in a team lead or manager role + A player coach, you will be… more
- Cisco (San Jose, CA)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to ... Window is expected to close on July 7, 2025.* Customer Experience Manager What You'll Do As...aligned outcomes. You will engage with both executives and technical partners within the customer . * Drive… more
- Amazon (Hawthorne, CA)
- …In this pivotal role, you'll partner closely with our Technical Program Manager to transform customer support through AI/ML solutions that anticipate ... Ring and Blink CS, we're seeking an innovative Product Manager , Technical (PM-T) to lead our chat...development and integration of large language models (LLMs) into customer support workflows, enhancing agent capabilities and… more
- Amazon (San Diego, CA)
- … Customer Service Concessions and CAP Tech team is looking for a Principal Technical Program Manager (TPM) to help build and shape the Concessions and Abuse ... to define strategy, requirements, and timelines, as well as leading different technical teams through design, delivery, management, and support . The role… more
- Amazon (Sunnyvale, CA)
- …territories and 30+ languages. We are looking for an experienced talented Sr. Technical Program Manager to lead automated outbound marketing platform which ... and interact with video around the world. Prime Video's Customer Relationship Marketing Technology (CRMT) org mission is to...role in an incredibly fast-growing business. As a Sr. Technical Program Manager , you will partner with… more
- Google (Sunnyvale, CA)
- …create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise ... the technical tradeoffs in product development with engineers. As a Technical Program Manager , you will lead complex, multi-disciplinary engineering projects… more
- Amazon (Mountain View, CA)
- …operational needs of the customer and aligning with the capabilities of AWS Support . While a Media Specialist TAM is not expected to develop software, a software ... customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and...media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned - Work… more
- Nutanix (San Diego, CA)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for ... you will thrive on our team which values collaboration, technical credibility, and the opportunity to drive customer...experience and delivering value through effective engagement and proactive support . We seek a highly skilled technical … more
- Amazon (Palo Alto, CA)
- …the business. Key job responsibilities We are looking for a Sr. Product Manager - Technical to own Differentiation for products Amazon's Search results. The area ... and capability to prepare documentation for senior executives. Experience managing customer facing technical products and guiding cross-functional teams through… more
- Amazon (Santa Monica, CA)
- …Web Services (AWS)? At AWS Enterprise Support we're looking for a Sr. Technical Account Manager (TAM) to influence the largest enterprises in the world to ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...drive customers adoption and use of AWS services. Your technical acumen and customer -facing skills will enable… more
- Amazon (Sunnyvale, CA)
- …be defined? The Alexa Customer Journeys team is looking for a Principal Product Manager - Technical with the experience and passion to dive deep and drive ... building bar-raising experiences that will personalize Generative AI into customer 's daily lives? Do you thrive in tackling innovative...Generative AI use cases. The role requires leaders with technical depth as well as strong ability to influence… more
- Amazon (Irvine, CA)
- …be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and drive ... you passionate about building bar-raising Generative AI assistance into customer 's daily lives? Do you thrive in tackling innovative...Generative AI use cases. The role requires leaders with technical depth as well as strong hold on industry… more
- Amazon (Sunnyvale, CA)
- …be defined? The Alexa Customer Journeys team is looking for a Principal Technical Program Manager (TPM) to drive programs in the Alexa Personalization space. ... work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where… more
- Meta (Burlingame, CA)
- …responsible for scaled support for non- technical issues. As a Developer Support Operations Manager , you will help build and strengthen the Meta Horizon ... cross-functional initiatives in early-stage tech industries. **Required Skills:** Developer Support Operations Manager , Non- Technical Responsibilities: 1.… more
- Fujifilm (Sacramento, CA)
- …products. + Conduct training classes, including onsite training, as needed. + Provide Customer Support Technicians with product technical updates and service ... of products after they are released. Provide overall technical support and expertise on a specific... manager . + Host routine conference calls with Customer Support technicians on topics related to… more
- iCIMS (Sacramento, CA)
- **Job Overview** As our Senior Technical Product Marketing Manager , you will lead the go-to-market (GTM) strategy for our AI and platform solutions, focusing on ... the product roadmap and adapt positioning accordingly. + Develop technical sales support content to provide a...briefings). + Hands-on experience creating content and tools that support sales, solutions consultants, and customer success… more
- Hyundai Autoever America (Costa Mesa, CA)
- Purpose: We are looking for a seasoned technical project manager II who is highly motivated, customer -centric and has strong people management skills. The ... technical project manager will provide governance and oversight of end-to-end delivery,...of end-to-end delivery, administrative direction and leadership guidance and support for members in the project team. This role… more
- MongoDB (Palo Alto, CA)
- …**Required** + A minimum of five (5)years practical experience running a technical support team or organization, including experience coordinating high profile ... customer satisfaction is achieved utilizing a 24x7x365 'follow-the-sun' support model with regional teams covering the Americas, EMEA,...onward** + Produce a roadmap and review with your manager detailing how you will scale your technical… more
- Amazon (San Francisco, CA)
- …and the Cybersecurity Maturity Model Certification (CMMC)? Amazon Web Services is seeking a Technical Program Manager to partner with a team of system, software, ... We are looking for an experienced, entrepreneurial, and motivated Technical Program Manager to lead the development...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more