- Applied Materials (Santa Clara, CA)
- …learn more about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at specific customers: escalations, fleet ... programs and upgrades. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and … more
- Applied Materials (Santa Clara, CA)
- …vendors, or suppliers. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and ... product support personnel who are diagnosing, troubleshooting, repairing and debugging...as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans.… more
- Antech Diagnostics (Carlsbad, CA)
- …7 years of professional experience as a technical product manager, service engineer , or technical support agent in diagnostic imaging or point of ... Engineer IV exemplifies industry leading customer service and support by resolving highly complex medical device issues. This...creating part BOM for service stock + Work with Technical Product Managers to develop and maintain… more
- Elkay (Paso Robles, CA)
- Lead Engineer / Technical Product Manager - Master Mixing Valve **_The Company_** Zurn Elkay Water Solutions Corporation is a thriving, values-driven company ... Product Management, Electrical, Firmware, QA, and Field Engineering to define technical requirements, product trade-offs, and user-focused features. + Field… more
- Pegasystems (Anaheim, CA)
- Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote | US - Colorado - Remote | US - ... is required_** **Picture Yourself at Pega:** In this Senior Technical Support Engineer role, you...**Who You Are:** + Demonstrated robust experience in Enterprise Product Support , development or troubleshooting capacity with… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... with open communication + Previous experience in a customer-facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... providing technical support and counsel both remote and...development and implementation, national modality program execution and new product introduction support . + Manage and … more
- Eaton Corporation (Los Angeles, CA)
- Eaton's Aerospace division is currently seeking a **Lead Engineer ** - New Product Development to join our team. This position will be based out of our Los ... Engineering, Fabrication, Supply Chain, and Test Lab. The Lead Engineer - New Product Development works with...**What you'll do:** * Primary responsibility is to provide technical design, analysis, and guidance for new product… more
- Palo Alto Networks (Santa Clara, CA)
- …+ AWS Certified Solution Architect - Associate + Google Cloud Certified Associate Cloud Engineer **The Team** Our technical support team is critical to ... assistance as required (often, in high-pressure situations). **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- RTX Corporation (Chula Vista, CA)
- …the demands of a rapidly evolving global market. Collins Aerospace is looking for a Product Support Engineer to join our team supporting the A320neo program ... with airline support managers, writing service bulletins, and executing our product support requirements. The individual will also be responsible for… more
- ServiceNow, Inc. (San Diego, CA)
- …everyone. **What you get to do in this role:** ** ** In this role, the support engineer will resolve technical cases created by customers looking for help ... sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how...the function or industry. + 0-2+ years customer facing technical support experience + Ability to troubleshoot… more
- Palo Alto Networks (Santa Clara, CA)
- …customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations ... Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing… more
- Robert Half Technology (Anaheim, CA)
- Description We are looking for a skilled Product Support Engineer to join our team in Anaheim, California. In this role, you will provide advanced ... technical support for hardware and software, ensuring seamless device connectivity and customer satisfaction. You will collaborate with cross-functional teams to… more
- Rocket Software (Sacramento, CA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and ... support , development and enhancement of Rocket products. The Engineer will troubleshoot reported symptoms to aid in the...team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep… more
- Pegasystems (San Francisco, CA)
- …the way the world builds software. In this role you will be the person, (Senior Technical Support Engineer -PTSE), who the experts go to for help. PTSEs work ... Senior Engineer , Technical Support Job...and BRE (Business Rules Engine) applications through the entire product lifecycle. **Who You Are:** * Should be ready… more
- SanDisk (Irvine, CA)
- …Flash memory it needs to keep our world moving forward. **Job Description** Provides product technical leadership and serves as the connective tissue between ... introduction and emerging issue training and communication coordination, serving as product support subject matter expert and driving readiness and response… more
- Red Hat (Sacramento, CA)
- Red Hat is seeking a Senior Technical Support Engineer with a strong background in OpenShift, Kubernetes, cluster deployment, and configuration to join our ... What you will bring: + 5+ years of experience in a customer-facing technical support or solutions engineering role. + Proven experience in Infrastructure… more
- WATTS (Woodland, CA)
- …a quality reputation - and we have a dynamic future ahead. As a Sustaining Product Engineer II (Level 2), you will be responsible for maintaining and improving ... designs, root cause analyses, managing projects, and providing engineering product support to various departments. You will... transfers from engineering to production and provide daily technical support for design-related matters on the… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more