- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... communication + Previous experience in a customer-facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of… more
- Pegasystems (Anaheim, CA)
- Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote | US - Colorado - Remote | US - ... US Citizenship is required_** **Picture Yourself at Pega:** In this Senior Technical Support Engineer role, you will interact with customers and partners… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... providing technical support and counsel both remote and onsite to Field Service Engineers (FSE's), Client Service Technicians (CST's), and Customers experiencing… more
- Rocket Software (Sacramento, CA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and ... support , development and enhancement of Rocket products. The Engineer will troubleshoot reported symptoms to aid in the...team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep… more
- Red Hat (Sacramento, CA)
- Red Hat is seeking a Senior Technical Support Engineer with a strong background in OpenShift, Kubernetes, cluster deployment, and configuration to join our ... will bring: + 5+ years of experience in a customer-facing technical support or solutions engineering role. + Proven experience in Infrastructure Implementation,… more
- Pegasystems (San Francisco, CA)
- …the way the world builds software. In this role you will be the person, (Senior Technical Support Engineer -PTSE), who the experts go to for help. PTSEs work ... Senior Engineer , Technical Support Job Category: Information Technology Location: US - California - Remote | US - Colorado - Remote | US - Idaho - Remote |… more
- Palo Alto Networks (Santa Clara, CA)
- …customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- ServiceNow, Inc. (San Diego, CA)
- …everyone. **What you get to do in this role:** ** ** In this role, the support engineer will resolve technical cases created by customers looking for help ... sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how...the function or industry. + 0-2+ years customer facing technical support experience + Ability to troubleshoot… more
- Palo Alto Networks (Santa Clara, CA)
- …+ AWS Certified Solution Architect - Associate + Google Cloud Certified Associate Cloud Engineer **The Team** Our technical support team is critical to ... assistance as required (often, in high-pressure situations). **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Intuit (San Diego, CA)
- **Overview** **Shape the Future of Financial Connectivity: Partner Technical Support Lead at Intuit** Join our dynamic Partner Technical Support team and ... in ensuring seamless financial connections for millions of users. As a Partner Technical Support Lead, you'll be the primary point of contact for our valued tax… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- Palo Alto Networks (Santa Clara, CA)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in the… more
- SanDisk (Irvine, CA)
- …a best-in-class customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Responsible for technical support readiness of new and sustaining products for ... with computers and flash hardware + 3 years' experience in Technical Support , Troubleshooting, of data storage products with various operating systems and… more
- Confluent (Sacramento, CA)
- …experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ... (https://confluentbenefits.com) _._ **Overview** We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time… more
- Confluent (Sacramento, CA)
- …experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ... (https://confluentbenefits.com) _._ **Overview** We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time… more