- RKON (Chicago, IL)
- …be part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... verticals. The ideal candidate will a strong desire to pursue a career in IT . Our Help Desk professionals are expected to provide high quality end user… more
- Sargent Electric (East Chicago, IN)
- …companies in the area, providing comprehensive services to our clients. We are looking for an IT System Help Desk Analyst (Hybrid) in our East Chicago, IN ... primary responsibilities of the position are to perform under minimal supervision IT related functions and assist the Information Technology Manager with initiative… more
- Black Diamond Technologies (Chicago, IL)
- …of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College Degree or ... and finishing technical tickets with little supervision If you are good with both IT and with people, a good communicator, and highly reliable, we want to take… more
- Robert Half Technology (Chicago, IL)
- Description Robert Half has an urgent need for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a ... dynamic and rapidly changing work environment. Due to this Help Desk Analyst role having a large...and is a permanent opportunity. Key responsibilities - Contribute IT support for productivity software, operating systems, and a… more
- Robert Half Technology (Bedford Park, IL)
- Description Robert Half is looking for a Help Desk Analyst to support local and field users in a rapidly expanding company in the Manufacturing industry. You ... a dynamic and rapidly changing work environment as a Help Desk Analyst. Because this Help...to address the root of the problems - Contribute IT support for productivity software, operating systems, and a… more
- Paylocity (Chicago, IL)
- …at the heart of our business. As part of the Sales & Marketing team, you'll help us solve challenges and succeed as you grow and understand the unique needs of our ... new possibilities. Position Overview We are seeking a skilled Deal Desk Analyst to join our team. The Deal Desk Analyst will play a crucial role in the sales… more
- Robert Half Technology (Chicago, IL)
- …Our client is searching for a customer-focused individual to join their growing IT department. In this role, you'll be the first line of defense for their users, ... providing technical support and troubleshooting a wide range of issues. You'll be the friendly voice on the other end of the phone, email, or chat, ensuring a smooth and positive experience for everyone. Responsibilities: + Troubleshoot and resolve a variety… more
- TEKsystems (Chicago, IL)
- TEKsystems is seeking a experience IT Service Desk professional to join our dynamic team. The ideal candidate will be responsible for providing first-level ... systems. This role is critical in ensuring the security and efficiency of our IT operations Top Skills' Details * Prior experience providing IT Support within… more
- Amazon (Chicago, IL)
- …Would you like to be part of a team that is redefining the Enterprise IT industry? Amazon Web Services is leading the next paradigm shift in computing and is ... of joint industry GTM, and identify and close large-scale IT Outsourcing wins You will own operational execution of...of the partner's largest global AWS opportunities. You will help to create and conceptualize commercial programs, managing the… more
- Insight Global (Chicago, IL)
- …and working with vendors to service basic medical equipment Work closely with our Help Desk professionals on trouble tickets assigned to you Assist other techs ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements ore Responsibilities: Troubleshoot IT issues from desktop, printers, and network Ensure continuous...on the Help Desk with troubleshooting issues Work with… more
- Numerator (Chicago, IL)
- …and perform restorations as needed + Assist users with desktop support + Open and maintain Help Desk tickets + Follow up with users to ensure issue has been ... computer performance. + Create and maintain documentation + Maintain IT equipment in office common areas and conference rooms...devices + Must have a strong general knowledge of IT systems, security, servers, firewalls, and all things Microsoft… more
- Proven IT (Chicago, IL)
- …and communicates effectively with all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + Help on ... appliance installation and support. This is an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an expert understanding of… more
- Proven IT (Tinley Park, IL)
- …with vendors where necessary. + Set up VOIP/Hosted services (Intermedia) + Help desk responsibilities completing existing customers' trouble tickets. + Provide ... accurate documentation of customer's service and equipment config. + Maintain a high level of communication with customers, vendors, and the internal team on project status. + Train customers on how to use the system after deployment. + Coordinate between… more
- TEKsystems (Chicago, IL)
- … side/hands-on support for incidents and service requests that are escalated from the IT Service Desk team. Key Areas of Responsibility . Operations: Facilitate ... by the department. . Provide back-up support for the IT Service Desk . Follow all asset...and grow. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- DLA Piper (Chicago, IL)
- …and/or priority information. You will document all designed and implemented solutions so that Help Desk and other support staff can support for first call ... are responsible for. You will resolve technical trouble tickets escalated through the Firm's Help Desk . To learn more about DLA Piper, please visit our website… more
- Publicis Groupe (Chicago, IL)
- …excellence in execution today and continuous improvement for tomorrow. + Technology User Help Desk + Software Licensing, Training + Administration + Font ... delivering engaging, platform-first, globally consistent content at scale to help our clients win big and win every day....partnership with Publicis Groupe local market, global shared services IT support teams and third-party vendors + Ensure the… more
- Loyola University Chicago (Chicago, IL)
- …IT support team members for root-cause resolution. 2. Professionally respond to help desk tickets, customer calls, email, voice mail, and hardware/software ... Education/Experience: - At least two years of experience in a help desk or technical support environment required. - Bachelor's Degree preferred. Language… more
- Argonne National Laboratory (Lemont, IL)
- …Systems Engineer establishes and maintains regular written and in-person communications with IT leaders, service desk , cyber security, and individual team ... while planning projects? Are you comfortable in a distributed, de-centralized IT environment? Argonne National Laboratory is looking for a skilled Endpoint… more
- HNTB (Chicago, IL)
- …providing prompt, friendly, customer-focused support to a designated office. + Logs all service desk calls, email requests, and in personal requests into the IT ... support plans before go-live. + Assists office leadership teams with analyzing IT asset portfolio and provide guidance around technology usage and optimization. +… more
- Invenergy (Chicago, IL)
- …of incidents/support cases escalated either by providing standard resolutions and/or knowledge to the IT Service Desk . + Ensure adherence to proper QA, UAT and ... to ensure that they are up to date, supports IT and is useful to the organization. + Improve...application integration metrics for reporting to leadership and to help manage the team. + Directs a portfolio of… more