- Fannie Mae (Reston, VA)
- …technology, or processes, as well as lead processes for creating and maintaining IT architecture, large scale data stores, and cloud-based systems. *THE IMPACT YOU ... develop software solutions to meet customer needs in support of the Desktop Underwriter platform. * Help organization adopt emerging technologies and innovations. *… more
- TAD PGS, Inc. (Laurel, MD)
- …on how to obtain a clearance : https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Field Services Technician to help us support the ... We have an outstanding Contract position for anIT Desktop / Field Services ...+ Your primary responsibility will be to provide onsite IT support services for customers including incident… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual ... This role is essential in supporting and enhancing our IT services within a high-security government context,...or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are… more
- Chenega Corporation (Washington, DC)
- …development of requirements + Assisting program offices with the implementation of a new IT service or technology. + Providing temporary support at a location ... priority level and under the guidance of the Federal Functional/Task Lead. The Desktop Technician III shall resolve all incidents, service requests and changes… more
- CyberData Technologies (Bethesda, MD)
- …MD CyberData Technologies is seeking a reliable and detail-oriented PC / MAC Desktop Support Technician to provide comprehensive IT support for both Windows ... interruptions and ensuring timely resolution. + Deliver Request Fulfillment services , addressing standard changes and service requests...within a ServiceNow ticketing environment. + Bachelor's degree in IT or a related field is preferred.… more
- Navy Federal Credit Union (Vienna, VA)
- …workstations + Clearly and thoroughly document vulnerability remediation efforts within NFCU's IT Service Management tool (ServiceNow) and track any escalations ... and computer peripherals in benefit of vulnerability remediation + Imaging of desktop and laptop computers - knowledge of System Center Configuration Manager (SCCM)… more
- Royal Farms (Baltimore County, MD)
- Description: The primary role of the Store Technology Field Service Technician is responsibility for the overall maintenance and operation of retail store level ... all store technologies such as point of sales systems, desktop PCs, network equipment and peripherals such as bar...Degree. * At least 2 years of experience with Radiant Systems point of sale and/or customer self service … more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service ...Base Articles Requirements + Bachelor's degree or certification in IT related field + 5+ years of… more
- Oneida Technical Solutions (Fort Meade, MD)
- …(CLF), an experienced federal contracting firm. We are searching for experienced Field Service Technicians to support Fort Meade. Individuals selected for ... Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly...support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot… more
- TekSynap (Washington, DC)
- …direct Tier II client/customer support, incident management, and trouble resolution for all IT services , computing platforms, and wireless devices to a large ... availability of the DFC network and all systems and services . + Manage all virtual servers, physical servers, enterprise...flows. **REQUIRED QUALIFICATIONS** + Master's degree in a relevant field + 1 year of experience or a Bachelor's… more
- TAD PGS, Inc. (Laurel, MD)
- …100% onsite in Laurel, MD Desired Qualifications: + Possess a Bachelor's degree in an IT -related field . + Have 2+ years ' experience in a call center environment ... how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information technology… more
- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Providea wide range of IT support services in the field of radio and television broadcastingto ... the recording studio + Provide primary support for IT systems in therecording studiooffices and in the Executive office. + Act as liaison for the SAA. + Has… more
- Sedgwick (Alexandria, VA)
- …Companies Certified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Sr IT Security Advisor **PRIMARY PURPOSE OF THE ROLE:** ... in mitigating security vulnerabilities and automating repeatable tasks. + Leads IT groups and business units as necessary in troubleshooting compatibility issues… more
- Spectrum Comm Inc (Bethesda, MD)
- …hardware, software, and network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance with ... teams for complex issues. Key Responsibilities + Respond to service requests, incidents, and inquiries in person, by phone,...equivalent experience considered. + 1-3 years of experience providing IT support in a help desk or desktop… more
- Warner Bros. Discovery (Washington, DC)
- … field newsgathering/production environment. This position typically requires proficient IT support and some electronics skills. Travel (typically Domestic, but ... Ability to adapt to rapidly changing situations frequently encountered in field remote environments. Excellent customer service and communication skills… more
- Amazon (Jessup, MD)
- …an experienced Windows Client Systems Engineer with a deep knowledge of Windows desktop services , including virtual desktops and infrastructure. Our mission is ... responsibilities - Provide first line of support to the IT Service Desk Team - Operations and...desktop applications. - Manage server metrics and monitoring services . - Creates and updates system documentation for engineering,… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Computer Systems,Technical Knowledge,Technical Support,Troubleshooting **Certifications:** ... into opportunity as a Systems Specialist Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be… more
- Amazon (Arlington, VA)
- …Windows Systems Engineer with a deep knowledge of Windows Active Directory and desktop services , including virtual desktops and infrastructure. If Arlington HQ ... - Security compliance to include hardening the OS and desktop applications. - Manage metrics and monitoring services...Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service … more
- Leidos (Laurel, MD)
- …users in the headquarters building and in the enterprise. Provide exceptional customer service and professionalism in support of Field organization users, while ... work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure...TIA Security Plus. Microsoft Technology Associate- IT Infrastructure (MTA- IT ). -Microsoft Certified Solutions Associate - Desktop … more
- Koniag Government Services (Washington, DC)
- …of system/cloud administration, cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government ... capabilities **Education and Experience Requirements:** + Bachelor's degree in IT , Computer Science, Engineering or related field ... + 2+ years of experience in a NOC, IT operations, or service desk role +… more
