- Dentons US LLP (Washington, DC)
- …classes, reserving facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications groups as needed. + Partner with HR ... of training programs. + Provide regular updates to the Service Delivery Manager on program implementation, milestones, and resource...work values and practices, and act as a change agent within the team. + Liaise with sponsors, clients,… more
- SAIC (Washington, DC)
- …with the Washington DC area.** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, ... the US Department of Transportation. The DOT Tier 1 agent is the first line of contact with the...+ High School and 1-2 years of sufficient technical service experience supporting a service desk… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- System One (Arlington, VA)
- … Service improvement results. + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes. + Serve ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security...\#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** **Together,… more
- IHG (Fort George G Meade, MD)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull big… more
- Sage Hospitality Group (Washington, DC)
- …timely and efficient service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank ... the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and...**:** _Homewood Suites Navy Yard_ **Outlet:** _Hotel_ **Category:** _Front Desk & Guest Services_ **Min:** _USD $19.00/Hr._ **Max:** _USD… more
- Sage Hospitality Group (North Bethesda, MD)
- …timely and efficient service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank ... in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. + Must be… more
- Marriott (Washington, DC)
- …all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that… more
- Marriott (Mclean, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... candidate will meet with customer to design and optimize service desk workflows, configure Service ...about additional Steampunk benefits here. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: 17.25 USD HourlyThe Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …(MDOT MVA) is seeking a dynamic agent with focus on delivering premier customer service . The Front Desk Associate (HR Associate Senior) will be the face of ... Front Desk Associate (HR Associate Senior) - State Temporary...+ Knowledge of Human Resources practices + Excellent customer service experience This position is located at the Glen… more
- Amentum (Washington, DC)
- Amentum is seeking a **Senior** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Marriott (Arlington, VA)
- **Additional Information** This is an Overnight Front Desk agent and must be able to work weekends and holidays. Great benefits package and complimentary parking ... promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the… more
- Extra Space Storage (Largo, MD)
- …Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Extra Space Storage (Washington, DC)
- …Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Public Consulting Group (Washington, DC)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The ... agent will interact with customers through the Zendesk(R) support...use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including… more
